1 to 25 of 26 Customer Service Jobs in Warwickshire

Inside IR35) Coventry (hybrid potential) 12 Months (potential for yearly renewal) About the Role: We are looking for a detail-oriented and proactive Knowledge Base Editor to join our Customer Relationship Centre team for 12 months. In this role, you will be responsible for creating, curating, reviewing and maintaining high-quality content that empowers our customer service agents and enhances the customer experience. This is a pivotal role in shaping the future of customer support by creating and curating high-quality content that not only empowers our agents but also in the future fuel AI-driven customer service tools. You'll work closely with subject matter experts, operational teams, and technology partners … to ensure our knowledge base is accurate, accessible, and aligned with business goals. Your work will directly support service efficiency, consistency, and customer satisfaction. Key Responsibilities : - Develop and maintain clear, concise, and user-friendly knowledge articles, FAQs, and process documentation. - Collaborate with teams to gather information and translate complex processes into easy-to-understand content. - Ensure all content More ❯

passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Data Engineer to join their Customer Relationship Centre team. As a Data Engineer you will play a key part in enabling data-driven decision-making by building and maintaining robust data pipelines, integrating customer service systems, and ensuring high-quality data is available for analysis and insights. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. You will work closely with analysts, developers, and operational teams to support customer experience initiatives. Responsibilities of the Data Engineer will include: • Design, build, and maintain scalable data … pipelines to support customer service operations • Migrate and modernise legacy data systems to cloud-based solutions • Integrate data from CRM systems and customer touchpoints into cloud platforms • Ensure data quality, consistency, and availability for reporting and analytics • Collaborate with Data Analysts to deliver actionable insights • Develop and maintain documentation for data architecture, workflows, and processes • Troubleshoot and More ❯

passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Data Engineer to join their Customer Relationship Centre team. As a Data Engineer you will play a key part in enabling data-driven decision-making by building and maintaining robust data pipelines, integrating customer service systems, and ensuring high-quality data is available for analysis and insights. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. You will work closely with analysts, developers, and operational teams to support customer experience initiatives. . Responsibilities of the Data Engineer will include: * Design, build, and maintain scalable … data pipelines to support customer service operations * Migrate and modernise legacy data systems to cloud-based solutions * Integrate data from CRM systems and customer touchpoints into cloud platforms * Ensure data quality, consistency, and availability for reporting and analytics * Collaborate with Data Analysts to deliver actionable insights * Develop and maintain documentation for data architecture, workflows, and processes * Troubleshoot More ❯

Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working … VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be … on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must More ❯

Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working … VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be … on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must More ❯

security team as a Multi-Site Officer. The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. Duties Protecting the client's property, people and/or assets by providing security … by accomplishing related results as needed. Acting as a first line support to customers and visitors to site, providing a professional and friendly service. Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action. Maintaining professional conduct at all times. Requirements Full 5-year employment checkable history. Valid frontline SIA licence … DS or SG Valid UK Driving Licence with access to a vehicle Customer Service experience and confidence to handle conflict in a correct manner. Flexible to meet the job requirements. Excellent communication skills both written and verbal. Smart appearance and be well-groomed. Reliable and punctual. High level of enthusiasm and passion. Ability to work in a fast More ❯

DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking … you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health … resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at More ❯

Role: ICT Service Desk Operative Location: Leamington Spa Rate: £16.13 p/h inside ir35 Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. What you will be doing: To provide instruction and advice to systems users via the telephone and remote support software To ensure … that all incidents raise via the ICT service desk system are accurately and clearly recorded. To triage, categorise and prioritise all incidents presented via the employee self-service portal To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution. Ensure that all … SLA or Support Agreement and that concerns are escalated as necessary What we are looking for: A graduate looking to start their IT career or someone who has previous service desk experience Good communication Skills Customer service experience Team working experience What you need to do now If you're interested in this role, click 'apply now More ❯

leading provider of golf club management software, supporting hundreds of clubs with everything from competitions and handicapping to membership and payment solutions. We are seeking a motivated and enthusiastic Customer Support Specialist to join our Warwick-based team. In this role, you will assist customers with enquiries and requests, manage support cases via our helpdesk system, and deliver training … solution. This is a fantastic opportunity for someone who is passionate about golf, enjoys problem solving, and wants to be part of a friendly, hardworking team. Key Accountabilities: Resolve customer support queries via telephone, email, and online helpdesk Escalate and document development requirements where needed Manage data entry into CRM and helpdesk systems Support customer implementation projects Deliver … customer training sessions on system use Work with a customer retention plan to build strong client relationships Required Skills & Experience: Strong IT and web skills, with a good aptitude for problem solving Comfortable working under pressure with excellent attention to detail Clear, professional, and accurate written communication skills Excellent telephone manner with a customer-first approach A More ❯

best practice as directed by their supervisor. To understand and adhere to company policies and procedures in their work area. To undertake duties to meet the needs of the service and work within established service level agreements. To adhere to monitoring, compliance, and audit procedures. To assist in business application support within their work area and undertake tasks … stakeholders, providing professional advice and assistance while maintaining effective relationships. Technical & Operational Duties: Assist with IT support tasks, troubleshoot issues, follow procedures, and contribute to improving business processes and service delivery. Learning & Compliance: Stay up to date with systems and applications through training, while adhering to company policies, data protection regulations, and security standards. Training Following successful completion of … the course, there would be an opportunity for a permanent position on our Service Desk. Apprenticeship Standard Information communications technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Monday to Friday. Shifts to be confirmed. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 26th September 2025 Start Date Monday, 6th October 2025 Desired Skills More ❯

ensure the highest quality of design and to innovate new solutions where necessary. Design Lead - What you'll do: Produce comprehensive Wireless Telecoms Infrastructure design solutions that meet the customer's requirements. Ensure high quality designs that meet compliance and standards, and promotes a right first time approach. Rectify technical design issues that may prevent progress on individual wireless … telecoms infrastructure sites/projects. Provide reliable guidance and advice on design solutions to other members of the Design team, other adjacent internal teams, the customer and external suppliers. Support the Design team with complex site solutions and escalations. Implement best practices, compliance and industry standards in Wireless Telecoms Infrastructure site design. Keep up to date with new or … of your own design work and activities. This Design Lead role also requires you to knowledge share, and always keep an open mind to continuous improvement, whilst maintaining good customer service - these are the traits we also look for. Design Lead - Key requirements: Experience as a site Designer for Mobile Telecoms/Mobile Network Operators - site Design experience More ❯

systems to ensure 100% quality Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times Perform any additional duties assigned More ❯

Fire & Security Engineer - Service & Maintenance Location: Coventry/Leicester/Northampton The Company: An established and fast-growing technical services provider, originally founded as an electrical contractor, now delivers nationwide solutions across Mechanical, Electrical, Fire & Security, Gates & Barriers, and Custodial Security sectors. With a focus on long-term partnerships and high-quality service delivery, the business continues to … expand its presence across the UK. The Role: The business is currently seeking experienced Fire & Security Engineers to join their Service & Maintenance Department on a full-time basis. The successful candidates will be responsible for carrying out Planned Preventative Maintenance (PPM) and responding to Reactive Call-Outs across a range of commercial and public sector clients. Engineers will be … fire alarm systems CCTV and intruder alarm systems Emergency lighting systems Access control and remote signalling systems (Redcare, Dualcom) Ensure all work complies with relevant British Standards Maintain accurate service records and documentation Deliver high standards of customer service during site visits Requirements: Strong technical knowledge and proven experience in the fire and security sector Ability to More ❯

plans. Based from their high-spec headquarters in the West Midlands! This is a fantastic opportunity to join a highly experienced Technical support team where you will provide exemplary customer service and support to customers, confidently assisting and resolving their technical queries. Your Duties Will Include: Custom file writing (ECU enhancement programmes) Customer services and product delivery … qualification in IT or related subject (desirable but not essential). Have previous experience within an IT support role Be a confident communicator with the ability to provide exemplary customer service. Be patient and persistent, able to pacify a situation and find the most relevant resolution. Be highly committed to self development and continuous improvement. A truly exciting prospect More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Security Engineer Coventry and Surrounding Areas £30000-£35,000 doe Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley, gent would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous More ❯

and good working knowledge of Windows environments at 2nd Line level Experience with both SCCM and Intune Experience supporting on migration projects would be a plus Strong communication and customer service skills Role details: Job role: Deployment Engineer Job type: Contract Duration: 1 month contract Rate: £200 £230 per day IR35 status: Inside IR35 Location: Onsite in Warwick More ❯

and good working knowledge of Windows environments at 2nd Line level Experience with both SCCM and Intune Experience supporting on migration projects would be a plus Strong communication and customer service skills Role details: Job role: Deployment Engineer Job type: Contract Duration: 1 month contract Rate: £200 – £230 per day IR35 status: Inside IR35 Location: Onsite in Warwick More ❯

Team Decision Makers in organisations from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit sales team, working to the … same goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital to the success of your role. You want them … It is important that you have the same goals as your Peers, which is to over achieve on all target areas whilst at the same time delivering world class customer service. With internal Departments and also Key Members of the Support Team It is important that you manage any inbound calls from customers confidently and accurately and ensure they More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

services and improve care. Our finance team is seeking a Billing Coordinator to ensure accurate and efficient billing to meet the business operational requirements and provide high standards of customer service. The ideal candidate will have a strong ability to solve problems and understand complex billing schedules, along with a proven history of delivering excellent service. They should pay … and communicate effectively. Upon hire, the successful candidate will assist in the development and improvement of billing procedures and systems to encourage prompt billing and debt collection based on customer contracts. The Billing Administrator is responsible for the following: Arrange for collection of customer purchase orders to support timely billing Efficient and accurate billing of customer contracts More ❯

The role of the Support Technician is to focus on IT operational stability and performance whilst adhering to IT industry best practices whilst providing the best possible customer service. This is an exciting opportunity to work in the AHEAD project as an IT Technician using SAP S/4 HANA in the Supply Chain domain. The AHEAD IT Supply … all levels Be keen to take ownership and responsibility while working effectively within a team Be logical and efficient, with a keen attention to detail Be self-motivated ITIL Service Management experience (Desirable) Experience of Supply Chain systems (Desirable) SAP experience (Desirable) Service Now experience (Desirable) What You’ll get in Return Salary starting £31,335 rising to … office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity, paternity and adoption pay after 1 year Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will More ❯

Planning Manager and International Planning Team in the implementation of planning requirements; to forecast, monitor and improve the full end to end parcel process (Hub through to delivery to customer) Producing daily reports which contain volume, service level analysis, process and resource requirements for the network Compiling and publishing weekly/monthly reports as required on network status …/Depot processing data and consider planning constraints such as Parcel Machine throughputs and performance Hosting daily network conference calls with Managers and Senior Managers across Depot, Field and Customer services, questioning performance and escalating accordingly so that failures are understood and avoided going forwards Skills/Qualifications: Ability to communicate at all levels and convey your message clearly More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯