3 of 3 1st/2nd Line Support Jobs in the West Midlands

Job Title: 1st and 2nd Line Support - NAV / Business Central Support Specialist Job Description: We are seeking a skilled and customer-focused 1st and 2nd Line Support Specialist to provide technical support for Microsoft Dynamics NAV and Business … of contact for support inquiries and escalate complex issues to 2nd line when needed. You will troubleshoot and resolve issues related to NAV / BC functionality, configurations, and integrations, ensuring high-quality support and user satisfaction. Responsibilities: - Act as the primary contact for NAV / BC support queries … create user guides for common issues. - Provide excellent customer service and follow up to ensure issues are resolved in a timely manner. Requirements: - Experience with Microsoft Dynamics NAV and / or Business Central in a support role. - Strong troubleshooting skills and the ability to handle both 1st and 2nd line issues More ❯

Job Title: 1st and 2nd Line Support - NAV / Business Central Support Specialist Job Description: We are seeking a skilled and customer-focused 1st and 2nd Line Support Specialist to provide technical support for Microsoft Dynamics NAV and Business … of contact for support inquiries and escalate complex issues to 2nd line when needed. You will troubleshoot and resolve issues related to NAV / BC functionality, configurations, and integrations, ensuring high-quality support and user satisfaction. Responsibilities: - Act as the primary contact for NAV / BC support queries … create user guides for common issues. - Provide excellent customer service and follow up to ensure issues are resolved in a timely manner. Requirements: - Experience with Microsoft Dynamics NAV and / or Business Central in a support role. - Strong troubleshooting skills and the ability to handle both 1st and 2nd line issues More ❯

Software support person required to work in a small and friendly collaborative team, proving first and second line … support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage … multiple support cases Full UK driving licence (occasional site visits). Apply now More ❯