1 to 25 of 73 Line Management Jobs in the West Midlands

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves end users Incidents and … fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required … by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the More ❯

complex projects (typically with significant business, political, or high-profile impact, and high-risk dependencies). Ensures that effective project control, change control, risk management and testing processes are maintained. Monitors and controls resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders. … internal delivery teams as well as any external partners/suppliers delivering as part of the project. The Senior Digital Project Manager will have line management responsibilities for Digital Project Managers and Junior Digital Project Managers. Experience Required: Significant project experience or Digital Project management of IT … Change and IT projects as a Developer, Business Analyst or IT Project Manager Skills and knowledge acquired through Development, Technical Design, or Technical Project Management Foundational understanding of Systems Integration, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design Ability to anticipate More ❯

with people across all levels of the health system. We welcome candidates from a wide range of backgrounds including operations, service improvement, IT, practice management, digital transformation, programme delivery, NHS admin and beyond. If you are highly organised, people focused, confident with systems, and enjoy making things work better … Work with practices and ARRS staff to ensure service delivery is safe, consistent and patient centred Support the development of PCN level services in line with national and local guidance Maintain up to date operating procedures and templates to support delivery Digital and transformation Lead on implementation and management … monitor demand and inform planning decisions Help embed new ways of working using technology to improve access and efficiency Workforce coordination and team support Line manage ARRS staff and PCN support team members Support recruitment, onboarding, one to one conversations and team development Help staff feel connected across sites More ❯

others achieve their goals. In short, We Enable Possibility . Arch Insurance is searching for a senior project manager to support the Strategic Portfolio Management initiatives. In this position, you will be working across various departments (underwriting, operations, claims, IT, Finance) of a dynamic company, where you will partner … business stakeholders to support transformation initiatives. The successful candidate will demonstrate experience of operating as a senior project manager. The position has no direct line management but will be required to manage project teams across multiple disciplines to ensure successful delivery. Key tasks and responsibilities: Successfully lead the … stakeholders, business leads (Finance, Operations, Underwriting, CDO, Transformation, and function leads (e.g. IT) and share best practices across the organisation. Change Mgmt Integrate change management plan in alignment with project roadmap. Develop leadership alignment content and facilitate alignment sessions. Develop program/stakeholder content, facilitate engagement interventions, and deliver More ❯

Key Responsibilities: Project Delivery: Manage the end-to-end delivery of IT projects, ensuring quality standards are met within budget and time constraints. Stakeholder Management: Maintain effective communication with all project stakeholders, managing expectations and reporting on progress. Resource Management: Oversee internal delivery teams and external partners, ensuring … resources are allocated appropriately and performance is optimal. Risk Management: Identify and manage risks, issues, and dependencies throughout the project lifecycle. Documentation: Ensure all project documentation is current, accessible, and stored correctly for ongoing operations. Team Leadership: Provide line management to Digital Project Managers and Junior Digital … project delivery with organisational strategies. Essential Skills and Qualifications: Proven experience in managing digital projects, preferably within IT change initiatives. Strong understanding of project management methodologies, including Prince2 or APM certification. Excellent problem-solving abilities and the capacity to manage multiple tasks efficiently. Strong communication and negotiation skills, with More ❯

Key Responsibilities: Project Delivery: Manage the end-to-end delivery of IT projects, ensuring quality standards are met within budget and time constraints. Stakeholder Management: Maintain effective communication with all project stakeholders, managing expectations and reporting on progress. Resource Management: Oversee internal delivery teams and external partners, ensuring … resources are allocated appropriately and performance is optimal. Risk Management: Identify and manage risks, issues, and dependencies throughout the project lifecycle. Documentation: Ensure all project documentation is current, accessible, and stored correctly for ongoing operations. Team Leadership: Provide line management to Digital Project Managers and Junior Digital … project delivery with organisational strategies. Essential Skills and Qualifications: Proven experience in managing digital projects, preferably within IT change initiatives. Strong understanding of project management methodologies, including Prince2 or APM certification. Excellent problem-solving abilities and the capacity to manage multiple tasks efficiently. Strong communication and negotiation skills, with More ❯

Duties Working as a member of the Systems Support team to: Ownership of the support function, driving initiatives and improvements to maximise customer satisfaction Line management duties of Support Team members including employee appraisals Identify team training requirements to fulfill customer support agreements Management and reporting of … KPIs within customer SLAs Key decision maker in prioritisation, delegation and escalation of systems support Develop the case management system to ensure efficient and effective customer service Work with Sales to communicate opportunities arising from support cases and upcoming contract renewals Administer out of hours support rotas to ensure … Support cover is in place Travel and work on customer sites as required Qualifications, Skills, Training & Experience Proven experience in a leadership or team management position Demonstrated skills and understanding of the configuration and support of software and IT based systems Experienced in the use and administration of Microsoft More ❯

Duties Working as a member of the Systems Support team to: Ownership of the support function, driving initiatives and improvements to maximise customer satisfaction Line management duties of Support Team members including employee appraisals Identify team training requirements to fulfill customer support agreements Management and reporting of … KPIs within customer SLAs Key decision maker in prioritisation, delegation and escalation of systems support Develop the case management system to ensure efficient and effective customer service Work with Sales to communicate opportunities arising from support cases and upcoming contract renewals Administer out of hours support rotas to ensure … Support cover is in place Travel and work on customer sites as required Qualifications, Skills, Training & Experience Proven experience in a leadership or team management position Demonstrated skills and understanding of the configuration and support of software and IT based systems Experienced in the use and administration of Microsoft More ❯

Canary Wharf WFH policy: Employees are required to attend the office 2 days/week Flexible working : Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Quantitative Development Manager Deadline Note: We reserve the right to close the advert before the More ❯

improve quality. - Support methods reviews as appropriate contributing ideas. - Develop and deliver new process training material. - Undertake any other work as directed by their line manager in connection with their job as may be requested. - Creation of user guides and manuals to the train CAE team members. Skills : - Proficiency More ❯

improve quality. - Support methods reviews as appropriate contributing ideas. - Develop and deliver new process training material. - Undertake any other work as directed by their line manager in connection with their job as may be requested. - Creation of user guides and manuals to the train CAE team members. Skills : - Proficiency More ❯

contribution and adapt to changing travel needs. Analyse performance data (e.g., patronage, revenue, costs, punctuality) to shape solutions. Register changes with the Traffic Commissioner. Line-manage scheduler(s) to ensure efficient production of duties and rotas. Collaborate with Marketing to communicate network updates to customers. Oversee the complete network More ❯

capabilities and deliver consistently high-quality outcomes. From time to time, you'll also deliver one-off projects or assignments as agreed with your Line Manager. This role offers hybrid working and office-based working from our Tiddington Head Office, just outside Stratford-Upon-Avon. To help you give More ❯

findings to programmes and projects that inform and support negotiations with third parties, providing guidance, direction and expertise as needed. Oversee and support data management activities and assure data deliverables, providing guidance, direction and expertise as needed. Formulate insights (e.g. themes and trends) from time and cost information. Person … specification Line management of a team of SO Estimators and HO Associate Estimators. Ensure that tasks are completed in compliance with relevant processes and any applicable standards and guidance. For all IT estimation and quote assurance tasks, ensure that the estimated effect of risk or opportunities upon an … to problem solving. Be able to work with incomplete, ambiguous or fast-changing information where uncertainty is high. Be able to demonstrate strong people management/mentoring experience. Be able to articulate key messages to stakeholders at all levels up to ExCom level. Demonstrate a track record of consistently More ❯

core platform functionality across Windows, Linux, and AIX systems. ⭐ What you’ll be doing Lead and mentor a team of six senior C++ developers (line management, project planning, delivery). Contribute directly to the design and development of a compiler-like backend tool. Collaborate with QA, Support, and More ❯

core platform functionality across Windows, Linux, and AIX systems. ⭐ What you’ll be doing Lead and mentor a team of six senior C++ developers (line management, project planning, delivery). Contribute directly to the design and development of a compiler-like backend tool. Collaborate with QA, Support, and More ❯

redesign and improve the flow of data within the company. You will be working alongside a dedicated data team. While there are no direct line management responsibilities, you will be expected to lead the delegation of tasks and guide the team’s workflow. The role will also involve More ❯

redesign and improve the flow of data within the company. You will be working alongside a dedicated data team. While there are no direct line management responsibilities, you will be expected to lead the delegation of tasks and guide the team’s workflow. The role will also involve More ❯

improve quality. Support methods reviews as appropriate contributing ideas. Develop and deliver new process training material. Undertake any other work as directed by their line manager in connection with their job as may be requested. Creation of user guides and manuals to the train CAE team members. Skills: Essential More ❯

time and improving quality. Supporting methods reviews and contributing ideas. Developing and delivering new process training materials. Undertaking other tasks as directed by the line manager related to the job. Creating user guides and manuals to train CAE team members. Skills: Essential: Proficiency in programming languages such as Python More ❯

improve quality. Support methods reviews as appropriate contributing ideas. Develop and deliver new process training material. Undertake any other work as directed by their line manager in connection with their job as may be requested. Creation of user guides and manuals to the train CAE team members. Skills: ESSENTIAL More ❯

and promoting consistent, high-quality work. In addition, you'll be responsible for delivering short-term or one-off projects as required by your Line Manager, ensuring these are completed to agreed standards. About you You're a driven individual with strong problem-solving skills, a critical thinking mindset More ❯

I&O) function within IT, accountable for IT I&O throughout the organization. The role reports into the Head of Shared Services and has line management responsibility for the Network, Operations, Infrastructure and Security Operations team. This is a fantastic new opportunity to lead an expanding team in … strategy Experience of evangelizing and implementing transformation initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Experience of building cloud management solutions, including software development, integration, and ongoing engineering aspects. Deep understanding of current and emerging I&O technologies and practices, and how other enterprises … are employing them Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&Os target operating model. Third-party management, working closely with sourcing and vendor managers. Additional Benefits A leadership structure designed to support your personal growth and development within the business Car More ❯

I&O) function within IT, accountable for IT I&O throughout the organization. The role reports into the Head of Shared Services and has line management responsibility for the Network, Operations, Infrastructure and Security Operations team. This is a fantastic new opportunity to lead an expanding team in … strategy Experience of evangelizing and implementing transformation initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Experience of building cloud management solutions, including software development, integration, and ongoing engineering aspects. Deep understanding of current and emerging I&O technologies and practices, and how other enterprises … employing them Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&O’s target operating model. Third-party management, working closely with sourcing and vendor managers. Additional Benefits A leadership structure designed to support your personal growth and development within the business Car More ❯

with Google, Microsoft, SKAI and MetaSearch partners Develop a strong team ethos and exhibit focused and positive team leadership Identify areas of development for line reports and creating career development plans Generate case study worthy work and enter industry awards Drive innovation and push the boundaries of search, finding … the ideal candidate will have a passion for making automation drive performance at scale through the use (not an exclusive list) of scripts, bid management platform or PPC audit tools. This is a senior position with a senior level salary and we are looking for someone to not just … challenge our approach to search in general. Pre-Requisites for the Role Experience of managing Enterprise level accounts in an agency environment Experience in line management of high-performance teams Relevant certifications within Google Ads Evidence of delivering technical innovations for clients Proven experience with direct response marketing More ❯