of divisional IT Systems to support the Divisional Integrated Business Plan and Trust strategy. Support the development of systems to enable efficient communications internally and externally. Ensure any new system/upgrades to systems affecting divisional or Trust Business are tested thoroughly. Ensure a robust contingency plan is in place for continuity of Divisional systems. Ensure that the functionality … and comparison of a range of options. Plan and organise a broad range of complex activities, formulate and adjust plans for the divisional IT systems environment. Oversee operational management of divisional systems Collaborate and communicate effectively with all stakeholders to ensure on-going development and support of divisional systems for clinical services. Oversee contract management and … positive working relationships within the Division and throughout the Trust. Establish effective communications links with external agencies including GP practices, CCG's, Community Trusts and suppliers Communicate complex information to a wide range of members of the divisional directorates and service users. A key role will be to facilitate the optimal use of divisional solutions; this will require More ❯
for our healthcare partners. Main duties of the job We are looking for a specialist in their field,advising users on correct design approach, assisting in the production of system specifications and developing robust, maintainable code to produce automations/applications that meet business requirements. To liaise with various stakeholders, business analysts, or other IT colleagues and clinicians throughout … Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications. Job description Job responsibilities .Net developer within the system development team To link and integrate systems whenever possible in support of the Local Health Communitys strategy e.g. linking a cancer monitoring database to the Trust Patient Administration System … of working collaboratively and building relationships with multiple stakeholders to scope and refine ICT or digital related projects Be able to develop in an agile way Tracking and monitoring system performances, KPIs, and more Ensure thorough testing of systems to identify and rectify any errors or inefficiencies. Ability to work independently or part of team Ability to plan, work More ❯
ROLE OVERVIEW Our client is seeking a Digital Transformation Manager to join a leading Information Technology company based in the West Midlands area. As the Digital Transformation Manager, you will be responsible for driving digital innovation and efficiency within the organisation. KEY DUTIES AND RESPONSIBILITIES: Your duties as the Digital Transformation Manager will be varied; however, the key … responsibilities are as follows: 1. Automate back office systems to reduce the administrative burden on operational teams by using advanced data and technology. 2. Collaborate with the onsite management team to enhance the quality and utilisation of data to meet operational and client requirements. 3. Own and continuously improve back office processes to ensure they are accurate, lean … to this exciting role as the Digital Transformation Manager, we are looking to identify the following on your profile and past history: 1. Relevant degree in Science, Business, InformationSystems, Environmental Sciences, or Geographical Information Science. 2. Proven experience in operational or analytical management supporting business change. 3. A working knowledge and practical experience More ❯
ROLE OVERVIEW Our client is seeking a Digital Transformation Manager to join a leading Information Technology company based in the West Midlands area. As the Digital Transformation Manager, you will be responsible for driving digital innovation and efficiency within the organisation. KEY DUTIES AND RESPONSIBILITIES: Your duties as the Digital Transformation Manager will be varied; however, the key … responsibilities are as follows: 1. Automate back office systems to reduce the administrative burden on operational teams by using advanced data and technology. 2. Collaborate with the onsite management team to enhance the quality and utilisation of data to meet operational and client requirements. 3. Own and continuously improve back office processes to ensure they are accurate, lean … to this exciting role as the Digital Transformation Manager, we are looking to identify the following on your profile and past history: 1. Relevant degree in Science, Business, InformationSystems, Environmental Sciences, or Geographical Information Science. 2. Proven experience in operational or analytical management supporting business change. 3. A working knowledge and practical experience More ❯
Manager (TPM) with hands-on experience managing ServiceNow projects across multiple modules such as ITSM, ITOM, HRSD, SecOps, or custom app development. The ideal candidate will combine project management discipline with a solid understanding of ServiceNow’s architecture, data model, and delivery methodology. You will be responsible for ensuring successful delivery of projects within scope, time, and budget … timeline, budget, quality, and stakeholder satisfaction. Ensure alignment with platform governance, architecture standards, and CSDM or CMDB frameworks. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, InformationSystems, or related field. 8+ years of IT experience, with 2–3+ years in ServiceNow project management roles. Strong understanding of ServiceNow platform capabilities, including workflows, CMDB … Scrum, or hybrid methodology. Excellent communication, stakeholder engagement, and conflict resolution skills. Ability to manage multiple concurrent projects and priorities in a fast-paced environment. Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Specialist (any module) PMP or PRINCE2 Certification ITIL v3/v4 Foundation Agile Scrum Master or Safe Agilist Mandatory Skills: ServiceNow - SaaS . Experience More ❯
Birmingham, West Midlands, England, United Kingdom
TXP Technology x People
Champion the CARES values in all aspects of leadership, delivery, and team development. Key tasks will include: Achieving practice utilisation, delivery KPIs, and customer satisfaction targets. Using pipeline management to meet resource needs. Developing and executing an efficient, high-quality BA practice strategy. Embedding training and development in the BA Practice culture. Supporting pre-sales activities and promoting … Business Analysis and TXP. Building and maintaining stakeholder relationships with customers. Ensuring physical and operational information security; following all procedures for data confidentiality and integrity. Keeping a candidate pipeline that meets market requirements and supports rapid growth. Skills and experience: Proven experience leading a Business Analysis function in a technology consultancy or professional services organisation. Strong understanding of … digital transformation, enterprise systems, and agile delivery. Exceptional stakeholder management and communication skills. Experience in coaching, mentoring, and developing BA talent. Proficiency in tools such as Jira, Confluence, Visio, and business process modelling techniques. Ability to manage multiple priorities and deliver results in a fast-paced environment. Strategic thinker with a hands-on approach to problem-solving and More ❯
Birmingham, West Midlands, England, United Kingdom
Robert Walters
Robert Walters is working in partnership with a leading financial services business. They specialise in providing experts services across pensions, wealth management and financial planning across both personal and commercial services. In addition, they offer tailored services across retirement, tax and estate planning. They are considered market leaders in providing customer and client-centric services, operating across multiple … locations. Due to continued growth and acquisitions, they are keen to appoint an experienced Head of Information Security, based out of the central Birmingham offices - one day in the office and 4 days remote. Paying a salary range up to £85,000 plus bonus. As an experienced Information Security Manager, you will define and drive InfoSec … across group. Leading a security team ensuring safeguarding data, compliance with regulatory frameworks. In addition, you will lead a strategic vision with hands-on expertise across critical systems. Information Security Manager: Duties Experience of business acquisitions - Highly desirable Develop/Maintain enterprise InfoSec strategy aligned business goals Oversee security architecture, vulnerability management, incident response and threat More ❯
University Hospitals Coventry and Warwickshire NHS Trust
has attention to detail, good inter-personal and communication skills, and is enthusiastic and proactive in their approach to work. This role is crucial in the tracking and management of all patients who are on suspected cancer pathways within the relevant disease site. The post-holder must be able to work independently and follow the policies and procedures … keep their line manager and senior colleagues informed. This is a role with lots of variety and ad hoc demands and the post-holder must possess excellent time management and planning skills. Secondment will be considered for internal candidates - If you are successful after interview, you must obtain approval from your current line manager to accept the offer. … both operational and clinical governance frameworks. New opportunities at a national level are being developed by P&I in areas of health inequality, waiting list management and system working. Most notably working innovatively to develop the Health Equity and the Right to Treatment (HEARTT) tool which culminated in being awarded the Innovation and Improvement in Reducing Healthcare More ❯
Birmingham, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
organisation in the heart of Birmingham. As the business looks to modernise their operations and systems, they are embarking on a significant transformation programme to replace their legacy SAP system with best-of-breed ERP solutions. To support this, they are recruiting their first Business Analyst – a vital role that will help bridge the gap between IT and business … in line with strategic goals and operational needs. You will act as the key link between business teams and technical partners, helping shape the functional specifications that will inform system configuration and implementation. Beyond the ERP programme, you will also help embed a more structured approach to process documentation and improvement across the organisation, building a foundation of operational … into robust, unambiguous functional specifications to support software providers in configuring solutions that fit the businesses requirements. Collaborate with IT, third-party suppliers, and business leads to ensure accurate system configuration and design. Support change management activities by ensuring stakeholders understand process changes and by providing process documentation for training and onboarding. Support change impact analysis and More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Gleeson Recruitment Group
organisation in the heart of Birmingham. As the business looks to modernise their operations and systems, they are embarking on a significant transformation programme to replace their legacy SAP system with best-of-breed ERP solutions. To support this, they are recruiting their first Business Analyst - a vital role that will help bridge the gap between IT and business … in line with strategic goals and operational needs. You will act as the key link between business teams and technical partners, helping shape the functional specifications that will inform system configuration and implementation. Beyond the ERP programme, you will also help embed a more structured approach to process documentation and improvement across the organisation, building a foundation of operational … into robust, unambiguous functional specifications to support software providers in configuring solutions that fit the businesses requirements. Collaborate with IT, third-party suppliers, and business leads to ensure accurate system configuration and design. Support change management activities by ensuring stakeholders understand process changes and by providing process documentation for training and onboarding. Support change impact analysis and More ❯
South Warwickshire University NHS Foundation Trust
for highly-motivated individuals to join our well-integrated digital team to achieve this. In this role, you will assist with the implementation and rollout of a new EPR system across multiple sites and support the pharmacy service in providing digital support to the wider pharmacy team. This posts open to applicants who are qualified Pharmacy Technicians registered with … from computers and printers to various automated dispensing systems across the Trust. The post holder will support the introduction, application, training and maintenance of any new digital medicine managementsystems such as EPR. The post holder is required to prepare and disseminate a range of routine and other ad-hoc reports from various digital systems. The post holder … Caldicott requirements, and general awareness of Security and Confidentiality issues Desirable Pharmacy Robotics including electronic drug storage solutions Implementing and developing clinical pharmacy services within an EPR/EPMA system Personal Qualities Essential Team player and competent to work alone Patient Enthusiastic; self-motivator and able to motivate others Professional credibility Confident Approachable Knows own limitations and able to More ❯
West Midlands, England, United Kingdom Hybrid/Remote Options
Hays
scheduling. Carries out the builds and tests in coordination with testers and component specialists, maintaining and administering the tools and methods - manual or automatic - and ensuring, where possible, information exchange with configuration management. Ensures release processes and procedures are maintained. Provides expertise and support on the use of methods and tools. Collaborates with stakeholders to document comprehensive reporting … capture reporting requirements and realise benefits. Proven experience of translating user stories and requirements into technical and/or reporting specifications for development. Ability to comprehend business and information needs and translate them into documented BI/analytics/reporting requirements for development. Analytical and systematic approach to problem-solving. Ability to work calmly and systematically in a More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
scheduling. Carries out the builds and tests in coordination with testers and component specialists, maintaining and administering the tools and methods - manual or automatic - and ensuring, where possible, information exchange with configuration management. Ensures release processes and procedures are maintained. Provides expertise and support on the use of methods and tools. Collaborates with stakeholders to document comprehensive reporting … capture reporting requirements and realise benefits. Proven experience of translating user stories and requirements into technical and/or reporting specifications for development. Ability to comprehend business and information needs and translate them into documented BI/analytics/reporting requirements for development. Analytical and systematic approach to problem-solving. Ability to work calmly and systematically in a More ❯
City, Birmingham, United Kingdom Hybrid/Remote Options
Bell Cornwall Recruitment
support The successful individual will have: Progressive experience in the finance and accountancy industry, with experience within international business MANDATORY MUST be fully ACA, ACCA, or CIMA qualified Management experience is NECESSARY (minimum of 2 years) Strong communication skills with internal and external stakeholders at all levels, comfortable presenting financial information to board members Experience within … an EMEA role will be advantageous Strong IT skills across accountancy software, bespoke systems, and MS Excel A fantastic opportunity for a qualified accountant with management experience to take the next step in their career. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have More ❯
essential for the continued success of our rapidly growing Telecoms Solution. The role is being offered on a 12 month contract duration, providing Maternity cover. Job Description Project management of customer orders (Broadband/Leased Line/Hosted), including providing detailed updates to customers via telephone and email. Ensuring all orders are kept fully updated with accurate notes … automation, and operational efficiency. Work with stakeholders to create, update and oversee processes and workflows for existing provisioning processes and implement timely updates as changes occur. Maintain key information and data points for order tracking and updates Work towards established department KPIs. Qualifications Good organisation and ability to multitask. A good team player & can-do attitude. Strong attention … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯
Birmingham, West Midlands, United Kingdom Hybrid/Remote Options
Low Carbon Contracts Company
organisation through targeted training and knowledge sharing. The Lead BA will serve as a strategic bridge between business stakeholders and the resource planning & prioritisation for the team, alongside management of performance to ensure timely and quality delivery. Ensure appropriate visibility of deliverables with time agreements, the desired quality and prioritisation that is accessible for the whole of LCCC … policy and aligned with LCCCs strategic goals and user needs. Ensure scheme and user documentation is clear, accurate and consistently maintained, providing a reliable and trusted source of information for all stakeholders. Stakeholder Engagement Collaborate with cross-functional teams, including internal SMEs, LCCC Finance, tech, delivery teams, third-party suppliers and industry bodies. Serve as a critical link … of proposed changes or new initiatives. Leadership & Team Development Provide direction and coaching for a team of business analysts. Champion best practices in business discovery and analysis, requirements management and stakeholder collaboration. Proactively manage team performance to uphold a high standard of reliability and strengthen the teams reputation across LCCC. Provide coaching and support to underperformers, while addressing More ❯
Telford, Shropshire, West Midlands, United Kingdom
Inspire People
1st and 2nd line IT support to users based in Telford, ensuring local hardware, software, and systems function effectively while contributing to wider IT initiatives such as laptop refreshes, system upgrades, and the migration to Intune. The role will involve maintaining accurate asset records, troubleshooting incidents, and working collaboratively with colleagues across 14 UK offices to deliver consistent, high … Community of Practice, sharing knowledge and best practices across sites. Essential Skills & Experience Knowledge and experience of working in an IT environment Knowledge and experience of IT incident management Knowledge and experience of dealing with windows related incidents in a business environment Knowledge of IT Infrastructure A sound knowledge of end user IT services and the technology that … underpins them in a business environment. Ability to provide excellent customer support via a Service Management Framework. Ability to play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced. Willingness to work on-site and occasionally travel to other HMLR offices as required. Desirable Familiarity with Autopilot, Intune More ❯
Birmingham, Staffordshire, United Kingdom Hybrid/Remote Options
Arden University
and excellent student outcomes. This is a pivotal role that blends academic leadership with operational oversight. You will be responsible for associated operational administration, curriculum development and quality management and enhancement (including future accreditation by relevant professional institutions where appropriate). You will also line manage a number of lecturers for the programme/modules. About You We … a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act … the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here. As More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Crimson
or London. The role involves designing and building data models, developing the enterprise data model for strategic alignment, and integrating business and technology architectures. Responsibilities include supporting the information and data strategy, overseeing data governance and management, and ensuring safe, secure, and legal information handling in collaboration with IT Security and Assurance teams. Key … of agile methodologies and their implications for Data Architecture. Strong awareness of strategic and emerging technology trends, with a focus on practical applications. Expertise in defining and constructing information and data models to deliver comprehensive data understanding, identify relevant issues, assess risks, and recognize opportunities. Proven experience in leading the design of data models and implementing enterprise master … data management solutions. Skilled in defining complex technical data models and effectively communicating these models to stakeholders at all organizational levels. Proficient in data communication, selecting appropriate mediums to present findings, and tailoring communications to specific audiences. Experienced in evolving and establishing data governance frameworks, collaborating and contributing to broader governance initiatives, and integrating data services to meet More ❯
compliance. *Please note this role is working full time onsite in Uttoxeter* The successful candidate should have the skills and experience included below. Proven experience performing IT Asset Management duties Manages, controls and protects all IT assets i.e. software and hardware throughout their lifecycle, from acquisition to final retirement following the Asset Management Process. Manages the … operations of the IT inventory management function including managing the maintenance of information regarding licenses, warranties, and service agreements for all hardware and software assets Minimises organisational cost through product standardisation, tracking and ensuring that the deployment of IT assets is always at the optimum level. Develop and maintain company asset policies and procedures Pro-actively … use, Ensuring all assets have vendor support and maintaining a register of any exceptions. Regularly reviewing the hardware assets to ensure accurate and quality data is maintained in the system of record IT Asset Manager, £180-200 per day inside IR35 3 months rolling, Uttoxeter More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid/Remote Options
ClearCourse
& Communication: Manage communication streams for 8-10 ongoing client projects simultaneously. Keep customers informed about project planning, training schedules, and installation timelines. Client Training: Learn our modular system (tee times, competitions, membership, etc.) to a high standard and deliver effective training to club staff on these modules. Website Project Coordination: Act as the primary communication link for … website redesign projects. Coordinate the flow of information between clients and designers, gathering feedback on design concepts and ensuring all comments are fed back to the design team efficiently. Customer Service: Provide excellent day-to-day customer service, ensuring people are kept informed and expectations are managed throughout their journey. Additional Duties: Assist with other general duties, which … the ability to manage multiple tasks concurrently. A proactive approach to learning our core product and systems. Predominantly an office-based role to start with while you learn the system, with progression routes available across different departmental functions. What you get from us: Be part of a fast-growing, private equity-backed software group Hybrid work model with flexible More ❯
City, Wolverhampton, United Kingdom Hybrid/Remote Options
Anderson Scott Solutions
Central Support Consultant Key Responsibilities: Assist in maintaining the smooth running of the helpdesk by logging cases received by phone, email and via a portal to ensure required information is captured accurately. Identify, analyse, and resolve issues with Business Central, using the available resources and documentation. You should also be able to escalate complex or unresolved issues to … team environment. Exceptional customer service, communication and interpersonal skills, both written and verbal. Proven track record of managing escalations from customers and delivering resolutions. Excellent communication skills. Time Management, Prioritisation and Working under Pressure. Benefits: Hybrid working 25 days annual leave plus Bank Holidays 2 additional leave days Free parking Pension scheme Amazing location and offices If this More ❯
delivering a high-quality service, without working in an IT helpdesk or support role. This role focuses on communication, relationship-building, and ensuring customers receive clear and helpful information regarding the company's services. You will not be responsible for resolving IT issues or providing technical troubleshooting. Role Overview As a Customer Service Agent, you will be the … point of contact for customers, responding to enquiries and supporting them throughout their journey. You will use a bespoke internal software platform to manage customer accounts and ensure information is recorded accurately. Key Responsibilities Respond to customer enquiries via phone, email, and live chat Build positive and professional relationships with customers across the UK Use bespoke customer management software to log and update account information Provide clear guidance on products, services, and account activity Escalate more complex matters to internal teams where required (no IT support duties) Maintain accurate records and contribute to ongoing improvements in the customer experience Candidate Profile Our client would like to meet applicants who have: Previous experience in a More ❯
Does delivering seamless SAP data migrations and transformations excite you? Join a team where your expertise in LSMW and SAP data management won’t just be valued, it will help shape the way they work, collaborate, and serve their communities. I’m working with a Housing Association based in the south of the Midlands to recruit for an … experienced LSMW Consultant to join their Data Management team within their Technology department. In this role, you’ll play a key part in managing and delivering end-to-end data migration projects, extracting, transforming, and loading information across SAP systems as part of both BAU operations and larger acquisition projects. You’ll help ensure that data More ❯
knowledge and are experienced providers of Road Rescue, Vehicle Collision & Breakdown Recovery solutions. We are a responsive and flexible supplier to major motoring organisations, manufacturers, insurance providers, fleet management companies and public authorities. If you have the drive and experience to work in a fast-paced recovery role and are looking to work in a supportive and welcoming … dispatch work to drivers. Some of your daily tasks will include: Supporting customers through the assistance/recovery process. Booking jobs onto, and administering jobs within, our workflow management software. Paperwork and invoicing Keeping track of drivers and their equipment on board Answering and making phone calls Sending emails Dispatching accident and breakdown jobs to drivers For this … literate and good competency in Maths & English. Familiarity with the Vehicle Recovery industry is preferred, but not essential (induction/training is provided). Familiarity with use of APEX system desirable but not essential as training can be provided for the right candidate. Excellent geographical knowledge of the UK Competitive rates of pay Uniform provided Must be able to More ❯