1 to 25 of 29 Performance Management Jobs in the West Midlands

eligibility for SC. To be considered for this role should be able to demonstrate significant experience of all BASIS areas including Monitoring using SAP Solution Manager and other toolsets, performance management, backup and recovery and HA/DR, transport management, database administration and management, and be experienced in change control processes and procedures as well as More ❯

ETL) from various sources. Ensure data accuracy, integrity, and consistency across all reports and dashboards. Analyse large datasets to identify trends, patterns, and actionable insights. Optimise Qlik applications for performance and scalability. Provide training and support to end-users on Qlik tools and data interpretation. Document data models, processes, and dashboard logic. Client Relationship Management:Develop and maintain … strong, collaborative relationships with key strategic clients. Act as the primary point of contact for assigned client Performance Management:Manage key performance indicators (KPIs) and regularly monitor their performance. Continuous Improvement:Drive reporting for continuous improvement through collaboration with the client and field teams and feedback. Reporting & Analysis:Prepare regular reports on National and Regional performance … e.g., AWS, Azure, GCP). Familiarity with other BI tools (e.g., Power BI, Tableau). Knowledge of scripting languages Understanding of data governance and security best practices. Client Relationship Management: Develop and maintain strong, collaborative relationships with key strategic clients. Act as the primary point of contact for assigned client Performance Management: Manage key performance indicators More ❯

and complex technical projects within global, multi-supplier environments. Practical Engineering Background: Ability to lead development teams, resolve technical issues, and prioritise non-functional requirements. Technical Excellence and Risk Management: Capable of ensuring excellence in technical delivery, identifying and mitigating risks, and recovering challenged projects. Effective Communication: Strong skills in communicating with senior stakeholders, negotiating, and influencing positive technology … through pre-sales activities, presentations, bid responses, technical and commercial documentation, project forecasting, planning, and estimation. Estimation Skills: Proficient in producing and validating estimates for projects and programs. Time Management: Ability to prioritise time across multiple projects and meet deadlines. Promote Best Practices: Advocate for reuse and improved working practices, processes, guidance, and templates. Team Management: Experience in … managing, coaching, and developing team members, including performance management. Tech Community Involvement: Active in the tech community and up-to-date with the latest trends, technologies, standards, legislation, and regulations. Excellent English: Strong verbal and written English skills. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being More ❯

Manager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management … support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯

capture value from the global trend in electrification of transport, is to continue to expand our EV charging infrastructure network. ESB ecars Operations team is responsible for managing the performance and availability of ESB's EV charging networks in Ireland, Northern Ireland and Great Britain from performance management & reporting to fault and complaint analysis, management of … and means to do so. Key Responsibilities Safety Practice: Consider and ensure high standards are applied with respect to equipment, staff, contractor and public safety. Contractor and Supplier Management. Management of Maintenance Contractors and chargepoint suppliers. Assist with tender documentation, evaluation and procurement strategies as required. Customer Focus: Continually strive to ensure that the ESB ecars infrastructure operates in … the EV charging infrastructure network. Teamwork: Work collaboratively within ESB ecars and other cross-functional teams to ensure a strong customer focus is maintained and to ensure project delivery & performance as well as risk management. Telecommunications: Work with the communications providers to ensure reliable communications with the charging infrastructure. To identify and resolve communications issues when they arrive. Network More ❯

values flexibility, offering hybrid working arrangements and a supportive, collaborative culture where your professional development is prioritised. Enjoy a highly competitive salary package including a cash car allowance and performance bonus, reflecting the value placed on your expertise and leadership. Benefit from flexible hybrid working opportunities that support your work-life balance while enabling you to make a significant … at scale. Champion accountability, quality assurance, and continuous improvement initiatives within the client delivery function to foster ongoing development. Support and develop Delivery Managers through coaching, feedback, and structured performance management processes. Align pre-sales commitments with onboarding processes and long-term outcomes by partnering with sales and client success leaders. Oversee strategic accounts directly, ensuring that service More ❯

at scale. Champion accountability, quality assurance, and continuous improvement initiatives within the client delivery function to foster ongoing development. Support and develop Delivery Managers through coaching, feedback, and structured performance management processes. Align pre-sales commitments with onboarding processes and long-term outcomes by partnering with sales and client success leaders. Oversee strategic accounts directly, ensuring that service More ❯

initiatives and contribute to the success of a leading organisation in the Technology & Telecoms industry. Based in Birmingham, this role will involve partnering with senior stakeholders to drive business performance through effective people strategies. Client Details This organisation is a well-established and reputable company within the Technology & Telecoms industry. Still operating in start up mode, they are known … for their innovative approach and commitment to excellence in their field. Description Collaborate with senior leaders to align HR strategies with business goals. Provide expert guidance on talent management, succession planning, and workforce development. Lead organisational change initiatives to support business transformation. Analyse HR metrics and provide insights to drive decision-making. Manage employee relations issues, ensuring compliance with … employment law. Support the implementation of performance management frameworks. Develop and deliver HR policies that promote an inclusive workplace culture. Act as a trusted advisor to management on complex HR matters. Profile A successful Senior HR Business Partner should have: Proven experience in a senior HR role within the Tech, ideally SaaS. Strong knowledge of employment law More ❯

for their innovative approach and commitment to excellence in their field. Job Description Collaborate with senior leaders to align HR strategies with business goals. Provide expert guidance on talent management, succession planning, and workforce development. Lead organisational change initiatives to support business transformation. Analyse HR metrics and provide insights to drive decision-making. Manage employee relations issues, ensuring compliance … with employment law. Support the implementation of performance management frameworks. Develop and deliver HR policies that promote an inclusive workplace culture. Act as a trusted advisor to management on complex HR matters. The Successful Applicant A successful Senior HR Business Partner should have: Proven experience in a senior HR role within the Tech, ideally SaaS. Strong knowledge … of employment law and HR best practices. Expertise in organisational development and change management. Excellent stakeholder management and influencing skills. A CIPD qualification or equivalent professional certification. Ability to work strategically while maintaining attention to detail. A proactive and solutions-focused approach to challenges. What's on Offer A competitive salary of £85,000 per annum. Comprehensive benefits package More ❯

processes to deploy, configure, scale, and monitor applications using infrastructure as code. Development Collaboration: Work with development teams to facilitate experimentation, functional testing, and load-testing of applications. Workflow Management: Create and oversee build and deploy workflows for product development and testing. Performance Management: Manage and support infrastructure and development applications to ensure optimal performance, availability … tool evaluations, and researching new technologies to stay ahead in the industry. Team Collaboration: Work closely with team members to ensure successful delivery and implementation of tasks, liaising with management as needed. Mentorship: Assist and guide less experienced team members, fostering a culture of learning and growth About the team Our Platform Engineeringteam is responsible for designing, implementing, and More ❯

an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a HR Advisor you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort’s mission to elevate … you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We … frustration-free. Reporting into the Head of People Partnering, this role has no direct reports. Key Responsibilities: Responsible for the delivery of high-quality employee relations support and case management to teams, including coaching and guidance with disciplinary, grievance, performance management, sickness absence, exit interviews, probation, and TUPE, in line with current legislations. Through coaching and training More ❯

You will be responsible for developing and maintaining robust project schedules across multiple high-profile rail programmes, as well as leading a team of planners, providing mentorship, guidance, and performance management to drive consistent planning excellence across the board. This is a hybrid working role with a requirement to be in our Warwick HQ on a weekly basis … leading and developing high-performing planning teams. Key Requirements: Advanced proficiency in Primavera P6, with the ability to develop, manage, and analyse complex project schedules. Proven leadership and people management skills, with experience mentoring junior planners and managing planning teams. Proven experience planning large-scale infrastructure projects, ideally within the rail sector, with values up to a3100 million. Excellent … stakeholder communication and engagement abilities, with a track record of collaboration across project management, engineering, and commercial teams. Commitment to continuous improvement, with a proactive approach to planning innovation and process optimisation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an More ❯

You will be responsible for developing and maintaining robust project schedules across multiple high-profile rail programmes, as well as leading a team of planners, providing mentorship, guidance, and performance management to drive consistent planning excellence across the board. This is a hybrid working role with a requirement to be in our Warwick HQ on a weekly basis … leading and developing high-performing planning teams. Key Requirements: Advanced proficiency in Primavera P6, with the ability to develop, manage, and analyse complex project schedules. Proven leadership and people management skills, with experience mentoring junior planners and managing planning teams. Proven experience planning large-scale infrastructure projects, ideally within the rail sector, with values up to £100 million. Excellent … stakeholder communication and engagement abilities, with a track record of collaboration across project management, engineering, and commercial teams. Commitment to continuous improvement, with a proactive approach to planning innovation and process optimisation. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an More ❯

Finance team and play a pivotal role in our data processing and reporting capabilities. This is an exciting opportunity to contribute to the rollout of Jedox, our new financial performance management system, and help drive innovation within the business. Why Join? They are at the beginning of our Jedox implementation, and now is the perfect time to become More ❯

responsibility for automation strategies covering unit, integration, system, and non-functional testing (NFT). Design and implement a scalable QA operating model and team structure, including onboarding, mentoring, and performance management of internal QA staff. Direct testing across multiple streams including Operational Acceptance Testing (OAT) , User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) . Own and maintain More ❯

Leading Oracle Practice Driving Finance Transformation at Scale Our client - a globally recognised Big 4 consultancy - is seeking a highly experienced Oracle EPM Solution Architect to lead enterprise-wide performance management transformations powered by Oracle Cloud. This is not just a delivery role. It's a strategic leadership opportunity at the heart of a forward-thinking Oracle practice. … ERP and data ecosystems. Strategic Advisory - Engage C-level stakeholders, shape strategic roadmaps, and provide trusted counsel on finance transformation. Delivery Leadership - Oversee solution design, integration, governance, and risk management across global programmes. Team Leadership - Lead and mentor high-performing onshore and offshore teams to deliver with excellence and consistency. Practice Growth - Actively contribute to business development, pre-sales … Oracle EPM practice. What You Bring Deep technical expertise across the Oracle EPM Cloud suite, with a focus on architecture, integration, and data management. A strong understanding of enterprise performance processes (e.g., FP&A, close & consolidation, reconciliation). A proven track record in delivering large-scale Oracle EPM programmes in a consulting or advisory capacity. Demonstrated success in stakeholder More ❯

adding solution partner. Partner cross-functionally with marketing, product, operations, and client success teams to deliver a cohesive customer journey. Report regularly to the Board and Executive team on performance, market insight, and emerging opportunities. Represent the company at industry events , thought leadership forums, and partnership meetings. What we're looking for: 10+ years of sales leadership experience , ideally … and automotive retail business models. Demonstrated ability to shape and execute commercial strategy, lead negotiations, and build long-term partnerships. Strong commercial acumen with data-led decision-making and performance management. Excellent communication, stakeholder management, and leadership skills. You think like a commercial strategist but act with the drive of a sales operator. Collaborative leadership style that motivates More ❯

paced, high-growth environments. Shape and execute the financial roadmap for ambitious inorganic and organic growth. Lead all M&A financial processes, from due diligence through to integration and performance management. Partner with investors, ensuring alignment across financial performance, KPIs, and long-term strategic aims. Optimise capital allocation and structure to fuel acquisitions and business expansion. Strengthen financial More ❯

Job summary The post holder will be joining our Performance & Informatics (P&I) department who are well respected and the largest of our corporate services. The P&I portfolio encompasses Business Intelligence & Informatics, Corporate Performance, Information Systems Development, Clinical Coding, Data Quality, Patient Access and Cancer Services. Please note this is a full-time on-site role and … P&I work cross functionally to support the Trusts operational delivery of both national and internal targets which ensures the highest standards of patient care are delivered. A robust Performance Management Framework is embedded across UHCW that tracks and evaluates progress and supports both operational and clinical governance frameworks. New opportunities at a national level are being developed … by P&I in areas of health inequality, waiting list management and system working. Most notably working innovatively to develop the 'Health Equity and the Right to Treatment' (HEARTT) tool which culminated in being awarded the 'Innovation and Improvement in Reducing Healthcare Inequalities Award 2022' and the 'Best Healthcare Analytics Award 2024' at the prestigious Health Service Journal Awards. More ❯

and infrastructure are available 24/7/365, while all interactions with third parties are conducted within the agreed SLAs. Some operational processes you will help oversee include: Management of Azure Use of Terraform to deploy to Azure Backup management Service alerting and monitoring Performance management of live services New service commissions and decommissions Disaster …/recovery tests Third-party management and escalation Patch management Firmware upgrades How will I know if I am right for this role? To succeed, you'll be a strong problem solver, communicator, team player, and collaborator. You'll recognize the importance of building effective working relationships across the Society to help deliver our Purpose. As a cloud … computing expert, you'll bring proven experience in disaster recovery (DR), supplier management, and data backup, helping to strengthen both our people and infrastructure capabilities. We're looking for talented, positive people from all walks of life. We're ready to help you develop your existing skills with the right coaching and guidance, offering a fantastic springboard into a More ❯

ensuring the provision of high-quality services to clients by working within the wider Service Delivery Manager team and alongside the Senior Leadership Team • Be accountable for ensuring positive performance management of the workforce to achieve consistent quality and contract/org KPIs and to support individual staff who need additional support to achieve expected standards • Build excellent More ❯

Head of IT Security Incident and Threat Management - Solihull Crimson and IMI have joined forces to build IMI's new security team, and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security … within a successful global company, we want to hear from you! We are seeking a highly skilled and experienced Head of IT Security Incident and Threat Management to join our team. In this role, you will be responsible for leading the strategic efforts to safeguard the company's digital assets against potential threats and incidents. This role requires a … seasoned professional with a deep understanding of cybersecurity, incident response an threat management within a FTSE 100 environment. The salary on offer for this position is between £90,000 and £110,000 per annum plus benefits. Key Responsibilities Develop and implement comprehensive incident response strategies to address security threats swiftly and effectively Lead the threat and intelligence program, ensuring More ❯

faith school in Birmingham is seeking an experienced Business Manager to join its senior leadership team. In this key role, you'll oversee the strategic and day-to-day management of non-teaching operations, including finance, HR, facilities, administration, catering, ICT, and compliance. Working closely with the Principal and Trust teams, you'll help ensure the school runs smoothly … and the wider community. Key Responsibilities Provide strategic leadership for the school's business and resource functions in alignment with Trust policies and the School Improvement Plan. Oversee operational management of support services including finance, HR, administration, estates, catering, IT, and health and safety. Act as Health & Safety Lead and Fire Officer, ensuring a secure and compliant school site. … Support accurate financial planning and monitoring in collaboration with the Trust's Finance Business Partner. Lead the effective recruitment, development, and performance management of support staff. Ensure compliance with data protection laws and act as the school's Data Protection Lead. Manage relationships with the wider Trust, contractors, suppliers, and community partners. Lead on admissions administration, pupil attendance More ❯

will always represent Swisslog in a professional manner. Ensure that all work is carried out to a satisfactory level as per the Service Level Agreement for the customer. Conduct performance management reviews. Coach and mentor your team and be a positive role model. Able to understand teams' strengths and weaknesses. Able to analyse and lead under high pressure More ❯

animal welfare and resilience to animal-borne disease. As the Programme Delivery Partner, across an initial five-year period, Mace will provide a full suite of project and programme management services, as well as PMO and planning, cost and commercial management and business advisory capabilities. The Mace team will be responsible for identifying and implementing innovative solutions such … tailored contracting strategies and advising on delivery requirements such as constructability and logistics. Role: Based onsite in Weybridge 3 days a week you will be responsible for the Information Management (IM) discipline for client projects/programmes, ensuring efficient information management and successful project/programmes. Executes IM function to defined strategy, plans and processes and in line … implementation and development of the Common Data Environment (CDE). Contributes to global Digital Centre of Excellence including body of knowledge, processes, case studies. Responsible for coordinating activities ensuring management and successful project/programmes. Coordinates work activities to achieve agreed objectives and provide performance management, development and coaching. Works collaboratively towards the common goal of net More ❯