7 of 7 Service Design Jobs in the West Midlands

Service Manager Birmingham – Permanent – Competitive Salary – Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You'll drive service excellence across Change, Release … Lifecycle Management, ensuring stability, scalability, and value delivery within an esteemed global enteprise. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives ...

Service Manager - Birmingham Salary upto £55,500 3 days per week onsite in central Birmingham My client seeks an IT Service Manager to oversee end-to-end IT service delivery and operations for business and IT customers. The role ensures services meet defined performance levels and manages … ITIL service practices, application lifecycle management, and incident, problem, request, event, and change management. Responsibilities include maintaining SLAs and OLAs across the IT portfolio, monitoring supplier and internal team performance, and working with cross-functional teams to improve user experience, cost, and service outcomes. Key skills and responsibilities ...

Lead Service Designer Pay up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Join DWP as a Lead Service Designer, as you set the direction and guide teams to help embed service design across the organisation. … exploring problems, fostering collaboration and aligning user needs with policy, service and product strategy. You'll join a supportive community of user-centred design professionals who are committed to accessibility and excellence. This is a fantastic opportunity in areas of DWP that have significant and long-term value ...

digital products, support training delivery, provide post-implementation support, and ensure clear communication and proactive management throughout the deployment lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver … development of new products and services by working alongside product teams and subject matter experts. Continuous Improvement: Identify and drive opportunities to improve service delivery, operational efficiency, and customer experience. Reporting: Produce clear reporting on performance, incidents, and trends for internal stakeholders and customers. Skills & Experience Strong experience ...

Service Designer/Service Architect - Umbrella - Highly Remote - 3 Months Defining Operating Models and Service Requirements Most have outstanding comms/stakeholder skills and be able to be self starting and self contained Working with multiple third parties and need to have experience of working within ...

Strategy, supporting business operations, data governance and technical frameworks and related processes which link these aspects of the university together. The Head of Architecture & Design will develop and maintain an integrated view of the university using a repeatable approach, cohesive framework, and available industry standard techniques. The Head … architect, with background in developing technology architect solutions for systems, infrastructure, security and wider enterprises. Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance Understanding of organisational business systems, processes and their infrastructure needs The ability to recognise structural issues within an organisation, functional ...

wellbeing, safety, and autonomy. You will maintain and develop the Innovation Apartment, assess smart technology solutions, and generate insights that influence strategy, operations, and service design. This is a great opportunity to see your research make a tangible, real-world difference to the lives of older people. Benefits ...