16 of 16 Service Manager Jobs in the West Midlands

Confidential Opportunity | Service Delivery Manager | North Birmingham Leading Service Delivery Within a Growing IT/Cloud Services MSP environment £45,000 - £55,000 + up to 10% bonus + Strong Package | Office-based | Growing MSP Are you an experienced Service Desk Manager/… Service Delivery Manager who knows that great IT service is about more than closing tickets? This could be the opportunity you've been looking for. A well-established, ambitious Managed Service Provider (MSP) is looking for a Service Delivery Manager to take ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services … Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers ...

expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which is an Agile-delivery-first position operating under a LSM title. The role holder is responsible … delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries and capabilities. This is from conceptual scoping, preparation of governance artifacts, securing funding, through ...

Service Delivery Manager (SDM) Solihull (Hybrid - 3 days per week in office, (Flexible Core Hours)) Salary £45k - £60k Are you an experienced Service Delivery Manager who enjoys building strong customer relationships, improving service performance and taking ownership when challenges arise? Do you have … experience within networking, telecoms, IT infrastructure or managed services? If so, we want to hear from you. We're looking for a customer-focused Service Delivery Manager to join a growing technology and connectivity business based in Solihull. This role is ideal for someone ...

client is currently recruiting for a Global Service Desk Manager to lead their global Service Desk Function. The Global Service Desk Manager must have experience of managing a team that supports global users previously and will act as a key escalation point … minimal business disruption. This is a hybrid based role, 3 days onsite in Birmingham/2 days remote. Key Responsibilities for the Global Service Desk Manager Oversee the daily operations of the global Service Desk, ensuring consistent delivery of support services across. Line manage 3 Service ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term … contract. The business requires someone who can quickly take ownership of customer relationships and day to day service delivery. You'll manage a portfolio of customers, lead service reviews and ensure issues, risks and improvement actions are properly managed through to resolution. The initial contract is for three ...

Service Delivery Manager (SDM) Solihull (Hybrid - 3 days per week in office, (Flexible Core Hours Salary £45k - £60k Are you an experienced Service Delivery Manager who enjoys building strong customer relationships, improving service performance and taking ownership when challenges arise? Do you have ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Workplace Services team in the Service Operations Division, you'll play a key role in ensuring … effective leadership, delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver value for money and support National Highways' strategic objectives. The role offers ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Service Delivery Management team in the Service Operations Division, you'll play a key role … ensuring the effective delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver value for money and support National Highways' strategic objectives. The role offers ...

expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs) to join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service … roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about service delivery, determined to succeed and want to develop new skills and grasp opportunities that will enable you to progress in the future, then ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling), you will be accountable for the operational performance, reliability, resilience and continual … Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working across organisational boundaries, you will collaborate with operational ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term … contract. The business requires someone who can quickly take ownership of customer relationships and day to day service delivery click apply for full job details ...

will be responsible for leading and consolidating our service delivery function. The role will drive process standardisation, resource management, escalation handling, and continuous improvement initiatives. You will work to optimise operational efficiency, enhance customer satisfaction and ensure service excellence through industry best practices. With a proven background … environments This role is office based with visits to client sites as required. Responsibilities Lead, mentor, coach, and develop on site and field based Service Delivery Managers and Customer Success Managers, creating a high-performing, customer-centric leadership team. Foster a high-performance culture focused on customer experience, service ...

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles ...

will be responsible for leading and consolidating our service delivery function. The role will drive process standardisation, resource management, escalation handling, and continuous improvement initiatives. You will work to optimise operational efficiency, enhance customer satisfaction and ensure service excellence through industry best practices click apply for full ...

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles ...