9 of 9 Service Manager Jobs in the West Midlands

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management … point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits ...

help of a highly motivated group of technical specialists, support engineers and specialist application support staff. We are looking for an experienced ICT Service Delivery Manager to lead the service delivery and continuous improvement of high-quality digital and IT services across BSMHFT. Main duties … Lead day-to-day service delivery across ICT service desk and 2nd line support to meet agreed SLAs/KPIs. Own incident and problems, ensuring robust triage, prioritisation, communications and post-incident review. Manage service performance reporting and service review meetings with internal stakeholders and third ...

Service Delivery and Operations Manager Location: Droitwich Salary: up to £35,000 per annum. Dependant on Experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than … datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services We're looking for a proactive Service Delivery & Operations Manager to lead our Engineering and Operations teams, ensuring outstanding service, driving continuous improvement and helping us deliver exceptional ...

real influence, not a reporting-only position. This role will suit someone with a strong operational background in IT or Managed Services such as service desk management or a team leader/service analyst/service coordinator who wants to step up into service delivery. This … days on site per week. Youll be working in a team of 5, with no direct reports, with a focus on establishing what good service delivery looks like. At Intercity, service delivery is about trust, accountability and doing right by customers, every day. Key Responsibilities as a Service ...

Service Delivery Manager (ITIL MSP) Remote UK to £50k Are you an experienced Service Delivery Manager who would relish the opportunity to set up and establish a service delivery function from the ground up? You could be progressing your career in an impactful ...

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … Purpose of the role To provide a single point of communication and ownership to Customers and driving resolution across Service issues whilst providing a first-class customer service, identifying, and offering service improvement and the identification of revenue opportunities within the Customer base. An internally and externally ...

Title: Service Design & Transition Manager Max rate: £500 per day Duration: 6 Months Location: Telford (2 days per Week Onsite) Clearance required: SC Job Description: You will be involved in all aspects of Service Design & Transition across the clients teams involved with the Project Delivery process. … role aim is to assure delivery of first-class service components. SD&T processes provide support to the project delivery workstreams from start of project development lifecycle through to live running. You will be responsible for carrying out assurance activities and the clients SD&T tasks and activities needed ...

projects, and supports change management and ongoing development of keyTrust digital systems. The role includes complex and sensitive information relating to clinical systems, operationaldelivery, service change and project management to a wide range of stakeholders, requiring interpretation, tact, negotiation and diplomacy where there may be operational, organisational or patient … service impact. Main duties of the job Lead and manage the Clinical Systems User Support Service, ensuring a responsive, high-quality support function for clinical and non-clinical digital systems. Manage and develop the User Support Services team, including recruitment, appraisal, performance management, workforce planning and rota coordination. ...

Were looking for aService Delivery Managerwho can manage a portfolio of Communications and Managed Services customers and be the person they trust to keep things running well, improve what isnt and speak plainly when it ...