1 to 25 of 45 User Experience Jobs in the West Midlands

across the ServiceNow platform. The position ensures that digital solutions remain intuitive consistent accessible and aligned with enterprise business goals. It also involves leading UX strategy and collaborating across technical and business teams within a regulated environment. About the Hiring Firm Deutsche Bank is a global financial institution headquartered … systems. It provides employees with structured benefits including hybrid working arrangements healthcare coverage pension plans and professional development opportunities. Job Duties Define and lead UX strategy standards and experience principles for the ServiceNow platform. Act as the UX authority within governance forums to ensure consistent user experience ...

Digital Twin platform, IoT integrations, workplace analytics, mobile applications, and customer-facing web experiences. Working closely with backend engineers, mobile developers, product managers, UX designers, and solution architects, you will design and deliver intuitive, responsive, and accessible web experiences. You will help shape frontend architecture, user experience standards … components and shared frontend libraries. Integrate frontend applications with backend APIs and event-driven services. Optimise application performance, accessibility, responsiveness, and usability. Collaborate with UX designers, backend engineers, and product teams. Contribute to frontend architecture, standards, and best practices. Write automated tests and maintain high code quality. Support CI/ ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job you're considering As a User Researcher you will work within multidisciplinary teams to deliver high-quality digital services for our public sector client that meet the Government’s Digital … business analysts and developers to create new digital products and services • Exploring hypotheses using methods such as A/B testing • Recognised expert across UX, and capable of leading research for a programme of work • Able to respond to any escalations/provide support with challenging stakeholders • Able to contribute ...

Join Spica? As a Senior Java Backend Engineer at Spica, you will help shape the services, integrations, and platform foundations behind GemEx, our workplace experience platform used to connect people, buildings, data, and workplace technology. This is a senior engineering role with real influence: you will design resilient backend … help raise engineering standards across the team. About Spica Spica is a fast-growing specialist digital solution provider, combining web, desktop and mobile user experiences, systems integration, and IoT technology to help organisations make better use of emerging workplace technologies. As a PropTech business, we create digital products that ...

UX Engineer/Researcher looking for your next opportunity? If so, Expleo have an opportunity for you! We are seeking a practical and hands-on UX Engineers and Researchers with a passion for testing and digital interaction. One of the world's largest automotive manufacturers, is currently recruiting for Automotive … UX Engineer/Researchers, to help them develop unique and innovative vehicles. You will support delivery of user testing across our digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team ...

NewsNowGh in Birmingham is seeking a User Experience Lead to enhance digital platforms within a global banking environment. This role will define UX strategies and ensure alignment with business goals across ServiceNow. In this position, you will influence user experience quality, collaborate with various teams … drive improvements in digital service solutions. Strong leadership in UX design and knowledge of the ServiceNow platform are essential. #J-18808-Ljbffr ...

placement to join our web development team. This is an excellent opportunity for someone at the start of their career who wants hands-on experience across web development, website content, digital marketing, SEO, customer support, and software testing. Role Description As a Graduate Web Developer at Wide Angle Software … will involve maintaining and updating our website, creating written content and website visuals, supporting digital marketing and SEO activity, and helping improve the customer experience across our online channels. You will also be involved in direct customer interaction through social media and customer support emails, as well as software ...

UX Designer/£45,000-65,000 per annum/Remote We are working with a leading ecommerce business that needs a UX Designer to come board to work on some exciting new projects. This role suits someone who is forward thinking in their approach and open to utilising Claude … Design in their UX methods. It would be a huge advantage for someone who has experience designing around Salesforce systems/processes in the past. Responsibilities include: Own the end-to-end UX process across web and mobile products, from discovery to delivery Translate user insights, business needs ...

driving licence required) Organise and manage workload through the IT Asset Management portal, ensuring timely completion of requests Configure, build, and deploy end-user devices in line with company standards Perform device handovers to users (face-to-face and remotely), ensuring a high-quality user experience Maintain … issues Supervise 3rd Party Engineers undertaking installation, configuration, and repair activities Assist with new site setups and decommissions involving LAN and WAN Provide end-user guidance and support on IT services and tools Job Requirements: Strong analytical and problem-solving skills Good understanding of Microsoft Windows Operating Systems ...

modern software engineering practices to real-world service challenges. You'll be part of a small, collaborative team, working closely with product, user experience and operational colleagues to deliver impactful, user-focused solutions. This role is predominantly home-based with occasional attendance at our Birmingham Office (minimum … Doing: Designing and building applications and tools using modern engineering practices. Developing integrations, APIs and automation to support key services. Translating business and user needs into working technical solutions. Exploring where AI and automation can add value to real workflows. Building and testing prototypes, then iterating based on feedback. ...

delivery readiness and product enablement while learning how customer and business needs translate into valuable product outcomes. Responsibilities Support customer research, feedback analysis and user need definition. Write and refine user stories, acceptance criteria and backlog items. Help prepare sprint goals, demos, release notes and internal documentation. Work … Support quality by capturing defects, test coverage and non-functional requirements. Skills and Experience Early product experience, or experience in BA, UX, QA, customer success or support. Basic understanding of agile delivery and user story writing. Strong communication skills and curiosity about customer problems. Comfort working ...

clear path to leadership. To support the growth of this modern, high-impact practice you will be highly customer focused, bringing extensive BA experience in IT delivery, as well as bringing a consulting approach to problem-solving, with the ability to influence, challenge, and co-create with clients. … decisions, ensuring that the right outcome is reached. • Work with ambiguity, bringing clarity and cutting through complexity. • Work closely with Solution Architects, Product Managers, User Experience Designers, whilst also understanding how to work effectively with other disciplines to deliver an end-to-end solution which meets clients’ requirements. ...

systems. The team is committed to collaboration, innovation, and continuous improvement, with a strong focus on wellbeing, development opportunities, and delivering secure, scalable, and user-centric solutions that support the firm’s strategic goals Main Responsibilities Analyse business requirements, functional specifications and technical designs to produce robust BTP based … applications on SAP BTP using CAP/RAP, Node.js, Java and SAP Business Application Studio. Build and extend SAP Fiori/UI5 applications, improving user experience while adhering to clean core principles. Configure and manage secure connectivity using Cloud Connector, destinations, certificates and OAuth based authentication. Work closely ...

testing insights to identify opportunities for improvement Manage A/B testing and experimentation programmes to validate and scale changes Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives Define key performance metrics and present insights and recommendations to senior stakeholders Champion a culture of testing, learning … Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar Solid understanding of digital journeys, user behaviour, and UX best practice Ability to translate complex data into clear, actionable insights Experience working cross functionally with technical and non-technical stakeholders Strong communication skills ...

scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects … will support the seamless transition of complex digital services into stable business-as-usual operations, ensuring minimal disruption while maintaining service quality and enhancing user experience across digital channels. You'll be empowered to lead the planning, scheduling, and coordination of service transitions, working collaboratively with cross-functional ...

solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale.This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across … Digital, driving one of the most significant digital transformations in government.What skills, knowledge and experience will you need You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrationsYou use architecture principles, patterns and standards to guide decisions and create clear ...

solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams … across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide ...

doing: *Designing, developing, and maintaining interactive Tableau dashboards and reports *Translating complex data into clear, actionable insights *Working closely with stakeholders to deliver user-focused analytics solutions *Analysing data from multiple enterprise systems and SQL databases *Writing and optimising SQL queries to support reporting needs *Collaborating with the Digital … Operations DBA team to understand and enhance data sources What You'll Bring Essential *Some hands-on experience with Tableau Desktop (academic, personal, or commercial) and an interest in data visualization *Basic knowledge of SQL and an understanding of how to query and work with data *Ability to create ...

Ireland, our Digital & Technology (D&T) team is at the forefront of driving innovation – delivering cutting-edge digital solutions that improve operational performance, elevate user experience, and unlock commercial value across the business. We’re now looking for a Senior Business Analyst to play a pivotal role … Validate delivered solutions against business intent and capture ongoing insight Contribute to continuous improvement and future product iterations What We’re Looking For Proven experience operating as a Senior Business Analyst on complex digital products [SBA Digital | PDF] Strong experience working in agile environments and managing backlogs ...

develop your career in a fast-paced support environment where you will be the first point of contact and make a real impact on user experience? This is a great opportunity to join a growing IT team where you will provide front-line support to end users, handling … ticketing tools Troubleshoot hardware and software issues at first-line level Escalate complex issues to appropriate teams Maintain accurate ticket records and documentation Support user account management and access requests The Person: Previous experience in an IT support or service desk role (desirable) Strong communication and customer service ...

part of our digital transformation, we are evolving our product-led operating model and investing in innovative technology to enhance operational efficiency and user experience across our business. We are now looking for a Product Owner to join our Back of House Technology team. The Role As Product … needs, operational efficiency, risk, and technical sustainability Ensure a steady pipeline of well-defined, delivery-ready work Discovery & Insight Work with stakeholders to understand user needs and operational challenges Lead discovery activities to validate problems and shape effective solutions Translate insights into clear requirements and success measures Delivery Leadership ...

line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues across end-user devices Escalate more complex technical issues to senior engineers where appropriate Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution … configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device setup, and access permissions Provide support for classroom technology including AV equipment, printers ...

join our growing digital team. This is an excellent opportunity for someone looking to start their career in web development and gain hands-on experience, training on a variety of WordPress websites for clients across multiple industries. Role Assist in the development and maintenance of WordPress websites Build … migrations, backups and updates Ensure websites are responsive and function correctly across desktop, tablet and mobile devices Help optimise websites for performance, speed and user experience Assist with basic SEO implementation including metadata, page structure and content updates Work with HTML, CSS, JavaScript (and occasionally PHP) to customise ...

Desk Engineer Purpose of the role: Deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services that enable a positive user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape, including: Service Desk: Incident, Request & Problem … devices Key Responsibilities: Provide 2nd line support, troubleshooting hardware, software, mobile devices, and network issues Take ownership of incidents through to resolution with clear user communication Act as a key escalation point for 1st line and support training guidance Maintain MDM asset records, and application catalogue Collaborate with ...

focused mindset, ensuring change is implemented effectively and efficiently. Key Responsibilities Evaluate existing business processes, identify areas for improvement, and design practical solutions spanning user experience, operational processes, and system enhancements Engage with stakeholders at all levels to understand objectives and translate these into defined business requirements … quantitative research, applying data modelling techniques to improve efficiency and effectiveness Collaborate closely with technical teams to convert business requirements into technical specifications and user stories for development sprints Facilitate workshops, meetings, and training sessions to drive alignment and clarity Assess solution options, evaluating risks, benefits, and business impact ...