10 of 10 Windows 10 Jobs in the West Midlands

fast-paced manufacturing environment. Key Responsibilities: Provide 2nd line technical support for escalated IT incidents and service requests Troubleshoot and resolve issues across Windows 10/11, laptops, desktops, and peripherals Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive Manage user accounts and permissions … accurate documentation of work completed Skills & Experience Required: Previous experience in a 2nd Line IT Support/Service Desk role Strong knowledge of Windows operating systems (Windows 10/11) Experience supporting Microsoft 365 and Active Directory Good understanding of basic networking concepts Experience ...

security policies, and endpoint management Manage devices via Intune, including enrolment, compliance, and deployment Troubleshoot networking issues (DNS, DHCP, VPN, and connectivity) Support Windows Server environments, file services, and basic virtualisation Collaborate with 3rd line engineers on escalations, projects, and infrastructure improvements Identify opportunities to improve service quality … Online, Teams, SharePoint) Intune (device enrolment, compliance policies, deployment) Active Directory and Entra ID (Azure AD) Conditional Access, MFA, and endpoint security controls Windows 10, Windows 11, and Windows Server Networking fundamentals (DNS, DHCP, VPN, connectivity troubleshooting) Server infrastructure support (file services ...

reduce errors, improve efficiency, and lower operational costs. Essential Previous experience in an IT support or Service Desk role. Working knowledge of: Microsoft Windows and Microsoft 365 Windows Server () Windows 10 and Windows 11 Networking concepts including TCP/ ...

500+ user base, handling everything from access issues and password resets through to troubleshooting devices and Microsoft 365. You'll be working across Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory, and Azure (Entra). There's also a strong focus … wider environment. What they're looking for This role requires someone experienced who can contribute immediately in a busy environment. Key skills: Windows 10/11 support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Defender) Active Directory (user management, permissions) Microsoft Intune (device enrolment, compliance) ITSM tools ...

line support for hardware, software and application issues Monitor systems and maintain endpoint security (AV, patching, compliance) Identify and remediate devices missing critical Windows updates Administer Active Directory (users, groups, GPOs) Support and manage endpoint technologies: Windows 10/11 builds Intune & Autopilot Mobile … Assist with patching and maintaining network infrastructure Contribute to small-scale projects and continuous improvement initiatives Experience Required Technical Skills Strong experience with Windows 10/11 and Microsoft 365 Hands-on with Intune, Autopilot, and endpoint management Experience with Active Directory & Group Policy Understanding ...

including exposure to bespoke systems and internal platforms. Skills & Experience Providing Level L1/L2 support across hardware, software, and account issues Troubleshooting Windows 10/11 devices, laptops, desktops, mobile devices and printers Handling user account and access administration (AD, M365, Exchange, Intune) Supporting onboarding … fast-paced support environment Experience Experience working on an IT Service Desk or in a technical support role Strong troubleshooting skills across Windows 10/11 environments Good knowledge of O365, Active Directory, Exchange and Intune Solid ticket management experience in an SLA-driven environment Customer ...

play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud ...

improvement, automation, and IT projects About you Essential Proven experience in a 1st/2nd Line IT Support role Strong working knowledge of Windows 10/11 and Microsoft 365 Experience supporting Active Directory users and devices Confident troubleshooting hardware, software, and connectivity issues Strong communication … skills and a proactive, problem-solving approach Desirable Exposure to Windows Server, Azure, Intune, or Microsoft 365 Admin tools Basic networking knowledge (LAN, WAN, VPN, DNS, DHCP) Experience in a manufacturing or operational environment Relevant IT certifications (e.g. CompTIA, Microsoft) What you'll get in return We offer ...

systems. Person Specification Experience and understanding of: o Microsoft Azure, Microsoft Intune/Endpoint Enrolment. o Power Automate and PowerShell scripting. o Windows Server … technologies such as Active Directory, DHCP and DNS. o Bare metal recovery and backup. o Procedures for servers and workstations. o Working with Microsoft Windows 10 as well as a knowledge and understanding of earlier versions. o Antivirus concepts and remote management tools. o Networking knowledge ...

software, and user issues Assist with device setup, builds, and deployments Deliver excellent customer service at all times Tech Skills Basic knowledge of: Windows 10 & 11 Microsoft Office/Microsoft 365 PC/laptop hardware & peripherals (printers, etc.) Mobile devices AV/meeting room tech What ...