Support Manager - 2nd Line
- Hiring Organisation
- Som3
- Location
- City, Birmingham, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 40,000 - 45,000 Annual
senior technical staff Demonstrable experience of KPI-driven performance management and service improvement Strong technical understanding of 2nd Line support environments (Microsoft 365, Windows Server, Networking fundamentals, Endpoint management, UC, Connectivity) Confident in working with technical teams (2nd/3rd Line, NOC, Infrastructure) to resolve complex ...