9 of 9 Customer Experience Jobs in West Sussex

journey — from booking through to check-in, boarding, and post-flight experiences. This is a pivotal opportunity to deliver meaningful digital change in a fast-paced, Agile environment where customer experience, innovation, and strategic execution are front and centre. Key Responsibilities Lead the end-to-end delivery of digital products and services across the full project lifecycle. Collaborate … continuous improvement and innovation. Requirements Proven track record in delivering large-scale digital projects in fast-paced environments. Strong knowledge of Agile, Lean, and Scaled Agile (SAFe) delivery frameworks. Experience managing budgets of £1m–£2m and working with third-party vendors. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams in matrixed environments. Strong commercial acumen … with experience creating Statements of Work (SOWs). Understanding of data privacy regulations and compliance frameworks. Desirable Certifications: PMP, PRINCE2, CSM, or SAFe Agile. Background in travel, aviation, retail, or customer-facing digital platforms. Understanding of SDLC and web technologies. Why Apply? Be part of a flagship digital transformation in the travel sector. Opportunity to be the first More ❯

journey — from booking through to check-in, boarding, and post-flight experiences. This is a pivotal opportunity to deliver meaningful digital change in a fast-paced, Agile environment where customer experience, innovation, and strategic execution are front and centre. Key Responsibilities Lead the end-to-end delivery of digital products and services across the full project lifecycle. Collaborate … continuous improvement and innovation. Requirements Proven track record in delivering large-scale digital projects in fast-paced environments. Strong knowledge of Agile, Lean, and Scaled Agile (SAFe) delivery frameworks. Experience managing budgets of £1m–£2m and working with third-party vendors. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams in matrixed environments. Strong commercial acumen … with experience creating Statements of Work (SOWs). Understanding of data privacy regulations and compliance frameworks. Desirable Certifications: PMP, PRINCE2, CSM, or SAFe Agile. Background in travel, aviation, retail, or customer-facing digital platforms. Understanding of SDLC and web technologies. Why Apply? Be part of a flagship digital transformation in the travel sector. Opportunity to be the first More ❯

About the Role Known internally as a Technical Sales Advisor Renewables, your main focus will be technical support and designs to customers and Wienerberger colleagues. You will ensure the customer experience from training, through to design, support and installation of our systems is both standardised and to the highest standard. This is a field based role where you … Mon to Fri. 9am to 5pm About You You will have a strong technical education/background, such as a Technical degree (or education is related subjects) or good experience in a roofing/electrical related role. You will also have Strong communication skills (written and verbal) Technical support/design experience in renewables (e.g. EasyPV) Knowledge and … driving license and flexibility to travel across the UK & Ireland region regularly Desirable Working knowledge of air source heat pumps Qualified electrician and/or MCS accreditation On site experience in the installation of roofing and/or PV/renewable systems You will be an experienced technical trainer/teach with experience working on/attending construction More ❯

a 2nd and 3rd line position? Would you be keen to be one of the first points of contact for any client enquiries/queries regarding their on-line experience issues? Do you want to work for an employer who provides a perfect balance of work and fun - but always professional? This is a genuine chance to get your … complaints and problems Installing or changing software to fix issues Remotely accessing hardware or software for clients to make changes and fix problems Ideally, you'll already have: Ideally experience gained in troubleshooting/diagnosing problems, progressing them to colleagues if currently out of your remit/understanding Experience with Network repairs and analysis Ability to communicate effectively … to help customers fix their issues and feel satisfied with the experience Understand the importance of providing and maintaining first class customer experience at all stages. Consideration can be given to both experienced 1st line helpdesk technicians who find themselves wanting a more structured career path, as well as trainees, with an IT degree or qualification gained More ❯

a 2nd and 3rd line position? Would you be keen to be one of the first points of contact for any client enquiries/queries regarding their on-line experience issues? Do you want to work for an employer who provides a perfect balance of work and fun - but always professional? This is a genuine chance to get your … complaints and problems Installing or changing software to fix issues Remotely accessing hardware or software for clients to make changes and fix problems Ideally, you'll already have: Ideally experience gained in troubleshooting/diagnosing problems, progressing them to colleagues if currently out of your remit/understanding Experience with Network repairs and analysis Ability to communicate effectively … to help customers fix their issues and feel satisfied with the experience Understand the importance of providing and maintaining first class customer experience at all stages. Consideration can be given to both experienced 1st line helpdesk technicians who find themselves wanting a more structured career path, as well as trainees, with an IT degree or qualification gained More ❯

Join us as a Lead Service Designer at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to … of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role: Are you driven by the opportunity to shape smarter, more customer-focused public services? Were partnering with a leading UK regulator on a high-profile transformation programme thats embedding continuous improvement, service design, and customer centricity at its core. … be instrumental in cultivating a culture of learning, agility, and operational excellence. Working across teams and leadership groups, youll: Contribute to the CI strategy. Provide support building quality and customer centricity into its change projects. This is a unique opportunity to influence how public services evolvebringing clarity, consistency, and innovation to the heart of change. Location: Gatwick and remote More ❯

Job Title: Customer Software Support Assistant Location: Horsham, must be a driver due to location Salary: £25,000 - £28,000 Hours: Full-time, Mon-Fri, hybrid (3 days office, 2 days home) About the Role: We're recruiting for a Software Customer Support Assistant to join a friendly team in Horsham.You don't need to be a tech … expert - full training will be provided. What matters most is a passion for delivering outstanding customer service, confidence using computers, and a willingness to learn new software. We're looking for someone who loves helping people, communicates clearly, and brings a positive, solution-focused attitude to every interaction. Customer Software Support Assistant Responsibilities: Respond to customer queries … by phone and email Explain how to use features in a clear, easy-to-understand way Work with our team to solve problems and improve the customer experience. Keep the database organise Build positive relationships with customers The Customer Software Support Assistant will have/be: Fantastic customer service skills. Confidence using computers and learning new software. More ❯

Adword Job Title: Quality Engineer SDET Java Location: BurgessHill Type of employment: Permanent Responsibilities: 5-9 years of experience in Technology with an emphasis on QA and confirmed ability in writing test cases running functional automated or performance tests and managing defects The candidate should have excellent soft skills strong technical ability with an extensive passion to learn with … a growth mindset Comfortable with modern datastores like postgres cassandra elasticsearch Comfortable experienced with backend microservice automation specifically REST and asynchronous messaging services eg Kafka RabbitMQ etc Demonstrable experience with Java as a programming Language Comfortable experience within a Scrum framework working with as part of a team to deliver business functions and customer journeys that are … metrics to drive innovation and improvement platform trend analysis Works with team to identify project portfolio challenges and report escalate as needed Uphold standards in order to ensure quality customer experiences through seamless robust and resilient journeys cutting across platforms Maintain a healthy and efficient CICD pipeline drive the strategy and the governance of automation and testing in a More ❯

Adword Job Title: Quality Engineer SDET Java Location: BurgessHill Type of employment: Permanent Responsibilities: 5-9 years of experience in Technology with an emphasis on QA and confirmed ability in writing test cases running functional automated or performance tests and managing defects The candidate should have excellent soft skills strong technical ability with an extensive passion to learn with … a growth mindset Comfortable with modern datastores like postgres cassandra elasticsearch Comfortable experienced with backend microservice automation specifically REST and asynchronous messaging services eg Kafka RabbitMQ etc Demonstrable experience with Java as a programming Language Comfortable experience within a Scrum framework working with as part of a team to deliver business functions and customer journeys that are … metrics to drive innovation and improvement platform trend analysis Works with team to identify project portfolio challenges and report escalate as needed Uphold standards in order to ensure quality customer experiences through seamless robust and resilient journeys cutting across platforms Maintain a healthy and efficient CICD pipeline drive the strategy and the governance of automation and testing in a More ❯