1 to 25 of 53 Customer Experience Jobs in West Yorkshire

Strategic Customer Product Lead (Digital Products)

Hiring Organisation
Northern
Location
Leeds, UK
Employment Type
Full-time
BUSINESS FUNCTION: Customer & Commercial SALARY: £59,056.00 - £ 72,542.00 Grade: ML2/SB2 ROLE TYPE: Permanent LOCATION: Manchester/Leeds/York HOURS: 37 per week People come to Northern for trains they can rely on – but what really keeps them coming back is how easy we make … plan, buy and enjoy their journeys. As Strategic Customer Product Lead reporting directly into the Head of Customer Experience, you'll shape and lead the team that drives the digital experience that connects millions of people to the North every day. Your team will be responsible ...

Strategic Customer Product Lead (Digital Products)

Hiring Organisation
Northern
Location
Bradford, UK
Employment Type
Full-time
BUSINESS FUNCTION: Customer & Commercial SALARY: £59,056.00 - £ 72,542.00 Grade: ML2/SB2 ROLE TYPE: Permanent LOCATION: Manchester/Leeds/York HOURS: 37 per week People come to Northern for trains they can rely on – but what really keeps them coming back is how easy we make … plan, buy and enjoy their journeys. As Strategic Customer Product Lead reporting directly into the Head of Customer Experience, you'll shape and lead the team that drives the digital experience that connects millions of people to the North every day. Your team will be responsible ...

Digital Product Manager

Hiring Organisation
Profile 29
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build connections … years. Profile 29 recruitment keywords: digital product manager product management develop development UX user experience UI user interface Agile Leeds Yorkshire hybrid CX customer experience ecommerce ...

Business Development Manager

Hiring Organisation
The Closers Club
Location
Leeds, UK
Employment Type
Full-time
Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Business Development Manager

Hiring Organisation
The Closers Club
Location
Bradford, UK
Employment Type
Full-time
Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Business Development Manager

Hiring Organisation
The Closers Club
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Account Executive (Europe)

Hiring Organisation
Built
Location
Bradford, UK
Employment Type
Full-time
looking for a proven Account Executive (AE), based in either the UK or Netherlands, with experience managing the full sales cycle and building strong customer relationships. We need someone who is a people person AND a technology person. We need a strategic mind with incredible attention to detail. … better brand awareness and lead generation Contribute to the continuous improvement of the product, sharing insights and proposing enhancements that are representative of the customer experience Required Skills & Experience include: Must be based in either UK or NL Must be willing to travel between ...

Account Executive (Europe)

Hiring Organisation
Built
Location
Leeds, UK
Employment Type
Full-time
looking for a proven Account Executive (AE), based in either the UK or Netherlands, with experience managing the full sales cycle and building strong customer relationships. We need someone who is a people person AND a technology person. We need a strategic mind with incredible attention to detail. … better brand awareness and lead generation Contribute to the continuous improvement of the product, sharing insights and proposing enhancements that are representative of the customer experience Required Skills & Experience include: Must be based in either UK or NL Must be willing to travel between ...

Account Executive (Europe)

Hiring Organisation
Built
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
looking for a proven Account Executive (AE), based in either the UK or Netherlands, with experience managing the full sales cycle and building strong customer relationships. We need someone who is a people person AND a technology person. We need a strategic mind with incredible attention to detail. … better brand awareness and lead generation Contribute to the continuous improvement of the product, sharing insights and proposing enhancements that are representative of the customer experience Required Skills & Experience include: Must be based in either UK or NL Must be willing to travel between ...

Associate Penetration Tester

Hiring Organisation
Claranet Limited
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
positive, proactive, collaborative and solution-oriented approach among colleagues Communicating within Claranet and with clients, both orally and in writing Teams To Collaborate With Customer Experience & Managed Services – Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into … future portfolio and propositions Customer Success & Growth – Ensure that the portfolio is up to date, meets customer needs and enables cross and up selling. Agree Portfolio Mix, Volumes and Targets to ensure alignment. Finance contributes to the budget process for portfolio and propositions development HR & People – Support recruitment ...

Senior Product Manager - Payments

Hiring Organisation
Booksy
Location
Bradford, UK
Employment Type
Full-time
seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

Senior Product Manager - Payments

Hiring Organisation
Booksy
Location
Leeds, UK
Employment Type
Full-time
seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

Senior Product Manager - Payments

Hiring Organisation
Booksy
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

Client Services Administrator Apprentice (Jungle IT)

Hiring Organisation
JUNGLE IT LTD
Location
Great Exhibition Way, Kirkstall, Leeds, England
Employment Type
Advanced Apprenticeship
Salary
£14,723 a year
Join Jungle IT as a Client Services Administrator and play a key role in delivering exceptional customer service and operational support. You’ll manage client requests, coordinate device logistics, maintain accurate records, and ensure compliance with industry standards. Role This role is ideal for someone highly organised, detail-oriented … fulfilling order requests with suppliers Ensure work is carried out to all business SLA thresholds for enquiries, requests and problems Provide the best customer experience possible ensuring customer satisfaction is maintained to the highest level Act in a professional manner with regard to colleagues, confidentiality, security, personal ...

Digital Strategic Programme Manager - 32455

Hiring Organisation
Environment Agency
Location
Bradford, UK
Employment Type
Full-time
multi-million pound digital programme, ensuring value for money and measurable outcomes. Drive transformation of regulatory services, embedding digital-first approaches that improve customer experience and operational efficiency. Manage programme governance, risk, and assurance processes in line with government standards and managing deliver partner contracts. Collaborate with senior … support the delivery of the Environment Agency's Corporate Strategy EA2030: Change for a better environment, through technology and digital services. Experience/skills Required Essential Skills and Experience: Strong knowledge of programme and project management methodologies (e.g. MSP, Agile, Prince2) digital change delivery, and technology adoption within ...

Digital Strategic Programme Manager - 32455

Hiring Organisation
Environment Agency
Location
Leeds, UK
Employment Type
Full-time
multi-million pound digital programme, ensuring value for money and measurable outcomes. Drive transformation of regulatory services, embedding digital-first approaches that improve customer experience and operational efficiency. Manage programme governance, risk, and assurance processes in line with government standards and managing deliver partner contracts. Collaborate with senior … support the delivery of the Environment Agency's Corporate Strategy EA2030: Change for a better environment, through technology and digital services. Experience/skills Required Essential Skills and Experience: Strong knowledge of programme and project management methodologies (e.g. MSP, Agile, Prince2) digital change delivery, and technology adoption within ...

Salesforce Administrator ICT

Hiring Organisation
Goodman Masson
Location
Bradford, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£41,562 - £46,202 per annum
heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Work with IT Project Analysts and subject matter experts to create, test, continuously improve and support … Monitor system performance, support any scheduled maintenance, and stay up-to-date with Salesforce updates to implement new features and ensure platform stability. Requirements Experience of Salesforce administration. Experience of working with customers to deliver technology change, demonstrating strong communications skills as well as the ability ...

Full Stack Team Lead

Hiring Organisation
Twickets
Location
Bradford, UK
Employment Type
Full-time
tickets at face value or less. We're passionate about providing a fair, safe, and friendly place for fans to exchange tickets and our customer experience is at the heart of everything we do. The Role We are looking for an experienced Team Lead to join our engineering … codebase quality. Essential Skills Java Ecosystem: Expert-level proficiency in Java and the Spring Framework (Boot/Core). Modern Async Patterns: Experience with, or a strong desire to implement, Reactive Programming standards to improve system scalability and responsiveness. System Architecture: Strong experience designing scalable and complex distributed ...

Full Stack Team Lead

Hiring Organisation
Twickets
Location
Leeds, UK
Employment Type
Full-time
tickets at face value or less. We're passionate about providing a fair, safe, and friendly place for fans to exchange tickets and our customer experience is at the heart of everything we do. The Role We are looking for an experienced Team Lead to join our engineering … codebase quality. Essential Skills Java Ecosystem: Expert-level proficiency in Java and the Spring Framework (Boot/Core). Modern Async Patterns: Experience with, or a strong desire to implement, Reactive Programming standards to improve system scalability and responsiveness. System Architecture: Strong experience designing scalable and complex distributed ...

Full Stack Team Lead

Hiring Organisation
Twickets
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
tickets at face value or less. We're passionate about providing a fair, safe, and friendly place for fans to exchange tickets and our customer experience is at the heart of everything we do. The Role We are looking for an experienced Team Lead to join our engineering … codebase quality. Essential Skills Java Ecosystem: Expert-level proficiency in Java and the Spring Framework (Boot/Core). Modern Async Patterns: Experience with, or a strong desire to implement, Reactive Programming standards to improve system scalability and responsiveness. System Architecture: Strong experience designing scalable and complex distributed ...

Customer Service Desk Analyst

Hiring Organisation
Pro-Connexions
Location
Batley, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 25,000 - 26,000 Annual
Customer Service Desk Analyst Hybrid role based in Leeds area - Mon Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some … following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional ...

Customer Service Desk Analyst

Hiring Organisation
Pro-Connexions
Location
Wakefield, Batley, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £26000/annum £25-£26k + Skill development & Caree
Customer Service Desk Analyst –Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some … following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional ...

Business Analyst - Retail, Consumer Goods and Hospitality

Hiring Organisation
Cognizant
Location
Leeds, UK
Employment Type
Full-time
analytics projects including current state assessments business use case development requirements gathering and solution design. Ensure alignment with retail operations merchandising supply chain and customer experience strategies. Responsibilities Lead and drive Business Analysis across workstreams to drive and support the execution of retail and consumer goods initiatives … team member in collateral development. Retail-Focused Strategy Development: Support the creation of data strategies tailored to retail environments focusing on improving customer insights inventory optimization and sales performance. Data Domain Expertise & Technical Analysis Data Quality & Governance Champion data integrity across retail systems (e.g., POS, CRM, ERP). Identify ...

GTM Sourcer

Hiring Organisation
ElevenLabs
Location
Bradford, UK
Employment Type
Full-time
market engine behind ElevenLabs. In this role, you'll focus on sourcing exceptional revenue, partnerships, and growth talent across regions — Account Executives, Sales Development, Customer Success, Partnerships, Solutions Engineering roles, and more. You'll be the strategic force behind top-of-funnel excellence in some of the most competitive … here. What Your Day Might Look Like Mapping GTM talent markets across EMEA, the Americas, and other global regions — from quota-carrying roles to customer success and post-sales functions. Running multiple high-volume searches simultaneously while maintaining a strong bar for quality, speed, and precision. Building creative sourcing ...

GTM Sourcer

Hiring Organisation
ElevenLabs
Location
Leeds, UK
Employment Type
Full-time
market engine behind ElevenLabs. In this role, you'll focus on sourcing exceptional revenue, partnerships, and growth talent across regions — Account Executives, Sales Development, Customer Success, Partnerships, Solutions Engineering roles, and more. You'll be the strategic force behind top-of-funnel excellence in some of the most competitive … here. What Your Day Might Look Like Mapping GTM talent markets across EMEA, the Americas, and other global regions — from quota-carrying roles to customer success and post-sales functions. Running multiple high-volume searches simultaneously while maintaining a strong bar for quality, speed, and precision. Building creative sourcing ...