26 to 50 of 63 Customer Experience Jobs in West Yorkshire

play a key part in shaping the personalisation strategy across the company’s digital platforms, with a strong focus on understanding and responding to customer behaviour. Over the next 12 months, the priority will be to drive personalisation across the website, enhancing user journeys and increasing conversion through data … led decision making. Key Responsibilities: Lead the development and execution of personalisation strategies across the website to improve customer experience and engagement. Use data and behavioural insights to identify optimisation opportunities and implement A/B and multivariate testing. Collaborate with digital, UX, content and development teams to … key performance metrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands More ❯

innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role Continually strive for customer excellence and support Camiras vision by maintaining accurate product technical specifications and certification for the business. To build and maintain relationships with external test … ensuring up-to-date information on the Camira website. Manage the internal helpdesk system to define testing needs, provide regular updates, and ensure high customer satisfaction. Prioritise tasks based on business and customer requirements. Oversee external testing and certification updates, minimising costs and lead times. Review test reports … line with quality policies, managing stakeholder expectations effectively. Promote cross-functional teamwork and communication to avoid silos. Support daily lab operations, maintain focus on customer satisfaction and continuous quality improvement. Embrace a proactive, accountable approach to problem solving. Other considerations Highly developed oral and written communication skills Self-motivated More ❯

Job Description: Title: Senior Oracle BPM Developer Type: Permanent Location: Leeds, UK As a Senior Oracle BPM Developer, you are required to Enhance Customer Experience and Reduce processing time around retail lending. In this role you will analyse the existing 11g application to identify deprecated features, incompatible components … Business Process Execution Language(BPEL) workflows and BPMN diagram. Provide support in testing , debugging, deployment and Support. Your Profile Essential skills/knowledge/experience: Code Development: Write, test and maintain high quality, scalable, and efficient code. Code Review: Conduct code reviews to ensure adherence to best practices and More ❯

Job Description: Title: Senior Oracle BPM Developer Type: Permanent Location: Leeds, UK As a Senior Oracle BPM Developer, you are required to Enhance Customer Experience and Reduce processing time around retail lending. In this role you will analyse the existing 11g application to identify deprecated features, incompatible components … Business Process Execution Language(BPEL) workflows and BPMN diagram. Provide support in testing , debugging, deployment and Support. Your Profile Essential skills/knowledge/experience: Code Development: Write, test and maintain high quality, scalable, and efficient code. Code Review: Conduct code reviews to ensure adherence to best practices and More ❯

matters through challenging projects that demand ambitious innovation and thought leadership. What You'll Do: As a Senior Oracle BPM Developer, you will enhance customer experience and reduce processing time around retail lending. You will analyse the existing 11g application to identify deprecated features, incompatible components, and potential … Business Process Execution Language (BPEL) workflows and BPMN diagrams. Provide support in testing, debugging, deployment, and support. Your Profile: Essential Skills/Knowledge/Experience: Code Development: Write, test, and maintain high-quality, scalable, and efficient code. Code Review: Conduct code reviews to ensure adherence to best practices and More ❯

matters through challenging projects that demand ambitious innovation and thought leadership. What You'll Do: As a Senior Oracle BPM Developer, you will enhance customer experience and reduce processing time around retail lending. You will analyse the existing 11g application to identify deprecated features, incompatible components, and potential … Business Process Execution Language (BPEL) workflows and BPMN diagrams. Provide support in testing, debugging, deployment, and support. Your Profile: Essential Skills/Knowledge/Experience: Code Development: Write, test, and maintain high-quality, scalable, and efficient code. Code Review: Conduct code reviews to ensure adherence to best practices and More ❯

shift towards a product-centric model. This is a great time to be joining us! We're expanding our product portfolio across three pillars: Customer & Client, Sender, and Courier. As our Senior Product Manager for the Customer pillar, you'll lead the team to ensure seamless delivery to … recipients. Your focus will be on understanding the Customer Journey, identifying opportunities through processes, data, and technology, and shaping strategies to improve customer experience. Responsibilities Assist the Principal Product Manager in managing the Customer Product Pillar, shaping strategy, maintaining momentum, and achieving goals. Work with your team … to deliver and execute requirements, define requirements, and foster a high-velocity culture. Collaborate with data analysts to understand the impact of changes on customer and business outcomes, sharing insights with your team. Collaborate with senior leadership and product teams to define product vision and strategy. Ensure product OKRs More ❯

service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single … V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores … team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

This role will be based around growing a selection of Castore partnership websites by regularly updating the digital platform, constantly looking to improve the customer experience and monitoring key metrics. Responsibilities Set up and maintain partner webshops in line with partner requirements and brand guidelines. Manage product uploads … store functionality or content. Ensure all stores adhere to Castore's premium standards in terms of merchandising and user experience. Skills & Qualities Key Skills: Experience in e-Commerce is ideal, but not necessary. MS proficient, particularly Excel. Setting up trading campaigns is ideal, but not necessary. Basic knowledge of More ❯

Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. More ❯

Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. More ❯

existing accounts and 40% acquiring new corporate accounts . We seek an experienced Corporate/Enterprise Account Manager from the technology sector. A consultative, customer-centric approach and the credibility to build trust with corporate clients are essential. Responsibilities: Collaborate across departments to maximize sales opportunities and enhance customer … time effectively between managing existing accounts and pursuing new business. Meet and exceed sales targets and activity KPIs aligned with business objectives. Maintain accurate customer records, next steps, and sales forecasts using CRM systems. Retain customer accounts and generate repeat business through high-quality account management. Conduct regular … account reviews to ensure customer satisfaction. Proactively develop new logo customers through strategic prospecting. Cross-sell products and solutions using customer-centric questioning techniques. Create and utilize Customer Account Plans (CAP) to understand customer business, future plans, and challenges. Manage customer tenders from initial engagement More ❯

The client is passionate about designing and integrating the best, most reliable technology for their customers. To further improve the process and customer experience, were currently seeking an experienced AV Project Manager to join our team. As an AV Project Manager, you'll lead the delivery of best More ❯

service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single … V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores … team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability More ❯

service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single … V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores … team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability More ❯

service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single … V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores … team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. We need you to have Experience in a technical lead role, leading the delivery of large and complex projects and leading the team of engineers. Excellent communication skills with ability More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 If the following job requirements and experience match your skills, please ensure you … apply promptly. Very occasional visits to London/Reading possible. Requirements(must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or … Ansible. English (to be able to interact with the customer). Experience delivering Network Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,...) Basic understanding of network Firewall/ More ❯

safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for an established Senior Technician who embodies our Keepmoat values; a straightforward professional attitude and approach to their work, organised and … creative approach to problem solving using their excellent communication and influencing skills. They will be passionate about housebuilding, with a minimum of 2 years' experience within a Technical new build environment. They will be collaborative; used to providing support to operational business units and building relationships with customers. They … It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: The RiskNarrative team operates as an established innovative leader in our field. We are a passionate team who see development as a creative and challenging endeavour and … About the Role: You will own product development plans and represent features within the cross-functional team, proposing new feature ideas that address a customer pain point or need based on your deep understanding of the customer. You will prioritize and communicate production customer issues defects based on More ❯

Automation Platform Specialist (5-7 years experience) Work setting: Remote Client sector: Telecoms Daily rate: £230-£270/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35 Very occasional visits to London/Reading possible. Requirements (must-haves in bold): Experience on OpenShift, Kubernetes, Dockers, Git Hub, JIRA and related Agile/DevOps Tools. Linux, networking, and cloud environments (vSphere, OpenStack, AWS, etc.). Experience with scripting languages such as Python, Bash, or Ansible. English (to be able to interact with the customer). Experience delivering Network … Automation using industry recognised network automation tools (preferred knowledge in Cisco NSO administration and configuration, but also experience in other tools is valid; Ansible, Juniper Apstra,…) Basic understanding of network Firewall/Routers/Switches. More ❯

and 40% winning new corporate accounts. We are looking for an experienced Corporate/Enterprise Account Manager from the technology space. A consultative and customer centric approach is essential, along with the gravitas and credibility to build ongoing trust relationships with our valued corporate customers. Responsibilities: • Work collaboratively with … colleagues across all departments to maximise sales opportunities and to promote the very best customer experience. • Effectively allocate time between managing and growing existing accounts, as well as winning a high ratio of new business corporate customers. • Achieve and surpass a range of sales targets and other activity based … KPIs identified by the business in line with the sales objectives. • Use the sales CRM system, to keep customer records up to date, next actions in place, sales processes in real-time and accurate monthly sales forecasts. • Successfully retain customer accounts and win repeat business through effective, planned More ❯

and 40% winning new corporate accounts. We are looking for an experienced Corporate/Enterprise Account Manager from the technology space. A consultative and customer centric approach is essential, along with the gravitas and credibility to build ongoing trust relationships with our valued corporate customers. Responsibilities: • Work collaboratively with … colleagues across all departments to maximise sales opportunities and to promote the very best customer experience. • Effectively allocate time between managing and growing existing accounts, as well as winning a high ratio of new business corporate customers. • Achieve and surpass a range of sales targets and other activity based … KPIs identified by the business in line with the sales objectives. • Use the sales CRM system, to keep customer records up to date, next actions in place, sales processes in real-time and accurate monthly sales forecasts. • Successfully retain customer accounts and win repeat business through effective, planned More ❯