26 to 42 of 42 Customer Experience Jobs in West Yorkshire

Site Reliability Engineer

Location
Leeds, England, United Kingdom
evoke, Site Reliability Engineering (SRE) is all about delivering exceptional customer experiences through reliable, scalable and high-performing technology. Operating at the heart of our betting and gaming platforms, our SRE team combines observability, automation and engineering excellence to ensure our systems perform when it matters most. Working across … love to hear from you. What you will be doing Partner with engineering, operational and commercial teams to enhance platform reliability, scalability and customer experience across our betting and gaming products. Lead and support major incidents through the incident command framework, helping to coordinate responses and restore services ...

Customer Success Consultant - Legal

Hiring Organisation
enable Recruitment
Location
City, Leeds, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 35,000 Annual
Customer Success Consultant - Legal (Our client is looking for someone who has at least 1 year working in any role within a law firm) Bath or Leeds Hybrid Working 35k + 4k Car Allowance + Excellent Benefits The Opportunity Do you have experience working in a law firm … love building relationships? This is a fantastic opportunity to join an established software business supporting law firms across the UK. As a Customer Success Consultant, you'll take ownership of a portfolio of clients, working closely with them throughout their journey to understand their business, overcome challenges and ensure ...

Security Consultant - Endpoint Malware & AI, XDR, Trellix, Symantec, CrowdStrike, Palo Alto, Cortex XDR, Fully Remote (UK / EU) £500-700/day Outside IR35 (*Very negotiable*)

Hiring Organisation
NST - Nova Source Technologies
Location
Leeds, West Yorkshire, United Kingdom
opportunity with a leading technology organisation, working with enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote … endpoint malware protection, endpoint security tooling and the use of AI within security environments. The Security Consultant - Endpoint Malware & AI will have strong experience deploying and configuring recognised endpoint technologies such as Trellix, Symantec and CrowdStrike, with Palo Alto Cortex XDR experience highly beneficial as XDR will ...

Salesforce Administrator (ICT)

Hiring Organisation
Goodman Masson
Location
Bradford, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£43,017 - £47,819 per annum
heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Work with IT Project Analysts and subject matter experts to create, test, continuously improve and support … Monitor system performance, support any scheduled maintenance, and stay up-to-date with Salesforce updates to implement new features and ensure platform stability. Requirements Experience of Salesforce administration within a production environment. Experience of working with customers to deliver technology change, demonstrating strong communications skills as well ...

Ecommerce Assistant

Hiring Organisation
DUSK.com
Location
Leeds, England, United Kingdom
benefits package We are looking for a bright, ambitious Ecommerce Assistant to support the continuous improvement of our website, with a strong focus on customer experience and overall sales performance. You will have an analytical mindset and understand the complexity of the customer journey, whilst thriving from … exposure to all aspects of the business, offering plenty of scope for career progression in a vibrant, fun environment. If you have gained Ecommerce experience through a university placement year, Graduate role, or through previous roles, and are looking for the next step in your career, we would love ...

Senior Digital UX & Design Manager

Hiring Organisation
Mamas & Papas
Location
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
afraid to try new things to make sure we put our customers & community of new & expectant parents first. Our online experience has led the way through those times & now beyond with the look, feel, content & support within our website shining through. Our Digital/eCommerce Team is expanding … buying that first pram, baby changing table, cot, or cute little baby grow online, whatever it may be, is a magical, memorable & seamless online experience that our customers can cherish forever as part of own their amazing and unique parenting journeys. Your role being the ambassador of that online ...

Senior Manager, Customer Success & Account Management - Remote

Hiring Organisation
Employment Hero
Location
Leeds, West Yorkshire, United Kingdom
times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Digital Content Designer (6 month contract -open to freelancers)

Hiring Organisation
Mamas & Papas
Location
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Temporary
Immediate start What does a Digital Content Designer do? As a Digital Content Designer, you will utilise your Figma, Shopify & Shogun skills, experience and strong design expertise to adapt, modify and create engaging digital content across our websites, App, email marketing, and other digital media platforms within a fast … will play a key role in shaping and implementing promotional activity and product launches across these key Ecommerce channels to ensure a seamless customer experience across our large-scale ecommerce platform. Key elements: Figma Shopify (or similar Ecommerce Platform) Shogun Ecommerce design experience Additional skills across Photoshop ...

Tech Engagement & Communications Specialist

Hiring Organisation
Hackajob Ltd
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
color: #f5f5f5; } At Jet2.com and Jet2holidays were working together to deliver an amazing journey, literally! We work as One Team to drive forward a Customer First ethos, creating unforgettable package holidays and flights and we couldnt do it without our brilliant people. As our new Tech Engagement & Communications Specialist … work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time ultimately enhancing customer experience, improving efficiency, and supporting business growth. What youll be doing As our Tech Engagement & Communications Specialist , you will: a { text-decoration: none ...

Senior AI Solutions Architect: Secure, Scalable AI Strategy

Location
West Yorkshire, England, United Kingdom
secure, scalable and commercially viable AI solutions, embedding AI into existing products and services, and developing new AI-enabled capabilities to improve automation, productivity, customer experience and operational efficiency. #J-18808-Ljbffr ...

Lead Data Scientist - Hybrid, Drive ML Innovation & Growth

Location
Leeds, England, United Kingdom
across the Jet2 business. You will lead a team of data scientists, applying ML, statistics and advanced analytics to unlock commercial value and enhance customer experiences. Based in Leeds with hybrid work, you will partner with stakeholders to identify opportunities, deliver projects from concept to production, and advance data ...

User Experience Designer

Hiring Organisation
DUSK.com
Location
Leeds, England, United Kingdom
partnership with our CRO team, and lending capacity to other channels such as CRM and Marketing. Creating an effortless and seamless customer experience. You'll inherit an established design system built in Figma, and your job is to build on it, keeping our visual language consistent and coherent … develop our customer journeys. This is a hands-on role for someone who's as comfortable interpreting UX/behavioural data to inform test-ready designs. Role Responsibilities: Design and iterate across key user journeys, creating wireframes, prototypes and high-fidelity UI Work within and extend our existing Figma ...

Lead Data Scientist

Location
Leeds, England, United Kingdom
role in shaping and delivering Jet2’s Data Science strategy, helping us unlock the value of our data to drive business performance, innovation and customer experience. Based at Holiday House in Leeds City Centre , this is a hybrid role, giving you the flexibility to work from home … reviews At Jet2.com and Jet2holidays , we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people. What you'll be doing: Reporting ...

Product Data Executive FTC

Hiring Organisation
EVO Group
Location
Normanton, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£24,000
customers through brands such as VOW, Banner and Truline. We combine market-leading logistics with innovative ecommerce and product solutions to deliver an exceptional customer experience. The Role Were looking for a detail-driven Product Data Executive to join our team on a 12-month maternity cover basis. This … Analytical mindset with the ability to manage and interpret data Confident communicator and team player Able to manage multiple tasks and meet deadlines Desirable Experience using ERP or PIM systems Previous experience in product data, buying or merchandising environments Why Join EVO? Exposure to multiple areas ...

Amazon Marketplace Manager

Hiring Organisation
ST Talent Ltd
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£40,000
regular performance reporting and highlight opportunities for improvement. Track key marketplace KPIs and use data to drive decision-making. Work collaboratively with Sales, IT, CX and other internal teams. ABOUT YOU We are looking for an experienced Amazon marketplace professional who is comfortable taking ownership of a sizeable catalogue … managing the detail behind a high-performing Amazon channel. You will ideally have: Proven hands-on experience managing Amazon Seller Central and/or Vendor Central . Experience managing Amazon across multiple marketplaces or territories. Strong practical knowledge of Amazon Advertising, including Sponsored Products, Brands and Display. Experience ...

Staff Engineer Software

Location
Leeds, England, United Kingdom
teams across the US and UK to ensure market feeds from external providers are ingested, enriched, and reliably delivered at scale to power live customer experiences. In addition to hands-on technical contributions, you'll provide technical mentorship, guide architectural decisions, and analyze complex system challenges to ensure robust … efficient solutions. You'll collaborate across teams, influencing best practices and leading key projects that enhance the sportsbook experience within the broader Fanatics ecosystem. Responsibilities Drive the development, testing, documentation, and deployment of high-quality, stable, scalable software into production Develop a comprehensive understanding of the industry, product ...

Lead CRO Developer

Hiring Organisation
Hackajob Ltd
Location
Leeds, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
partnering directly with and Jet2holidays to hire for this role. We're looking for an experienced Lead CRO Developer to join our Digital Experience team and help shape the future of experimentation and optimisation across our websites. If you're passionate about using technology, data and experimentation to improve … customer experiences and deliver measurable business outcomes, click apply for full job details ...