1 to 25 of 35 Service Delivery Jobs in West Yorkshire

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Are you a driven and experienced IT professional ready to lead and elevate technology service delivery? We're seeking a talented Technology Service Delivery Manager to lead our small helpdesk team. You'll be instrumental in ensuring the efficient delivery of our technology services, managing … Leeds, with occasional evening or weekend work required for urgent issues. Your Role: Team Leadership: Manage and mentor a small team of helpdesk technicians. Service Delivery: Oversee the timely resolution of issues and adherence to SLAs. Customer Support: Act as the primary escalation point for customer issues. Process … Improvement: Identify and implement best practices to enhance service delivery. Reporting: Generate regular reports on performance, satisfaction, and key metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in IT More ❯

benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Midway, Bradford/Hybrid Working (Flexible office days a week - Bradford) Work type … Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Demand Technical Assistant to join the Water Service Delivery/Water Strategy Planning & Investment team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our … unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery/Water Strategy Planning & Investment are a key part of how we plan to meet the changing expectations of customers and regulators. More ❯

authority, voluntary sector, commercial companies). Overall management of services delivered from the Digital Care Hub which at present include: Immedicare - National care home service Goldline- Palliative Care service MyCare24- Long term Conditions/Virtual Wards The post holder will work with the local providers of all clinical … services as well as customers to define and maintain standards of service delivery and develop the service in a way that aids client retention and generates new business. The post holder will have day to day budget responsibility for all services delivered from the Digital Care Hub. … Vouchers with Salary Sacrifice Onsite Nursery Buying and Selling Annual Leave Car Leasing Employee Assistance Programme Employee Health and Wellbeing Extensive Reward Scheme Counselling Service Financial packages including Vivup and Wagestream Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network. Our values: We understand that it's down More ❯

Location: Bradford, BD1 4QU with requirement to travel between service locations. This role can be carried out in a hybrid capacity. Probationary period: Six months date: Thursday 5th June About Us Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote … and helping people to recover and sustain improved wellbeing Benefits include: 25 days annual leave per year, rising to 28 days with length of service plus bank holidays Up to two additional leave days each year for wellbeing Simply Health Cash Plan for personal health costs Employee Assistance Service … Mindful Employer, Disability Confident, and Real Living Wage Role Overview Are you a passionate leader ready to make a difference? We're seeking a Service Manager for our Adults and Older Adults team, overseeing Community Companions and Wellbeing services. Community Companions is volunteer-led, offering early intervention befriending and More ❯

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information … including scenario modelling, in direct support of analysis of a project, programme or portfolio's health Support delivery governance and reporting requirements The responsibilities and accountabilities of work associated with this role are: A PM&C Professional is expected to have an awareness of the project management lifecycle and More ❯

our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes … user experiences. What you'll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

of the significant threat that the protected systems are subject to. This role requires a minimum of DV clearance. This role reports to the Service Delivery Manager. The Role You will be: Accountable for ensuring all relevant potential cyber threats and key vulnerabilities are detected, triaged and reported … on daily. Accountable for all regular reporting and ensuring the efficient delivery of all threat intelligence and vulnerability products by their respective deadlines. Where there is not established schedule for a product, the lead is responsible for ensuring that an achievable deadline is set and the work is fairly More ❯

of the significant threat that the protected systems are subject to. This role requires a minimum of DV clearance. This role reports to the Service Delivery Manager. The Role You will be: Accountable for ensuring all relevant potential cyber threat and key vulnerabilities are detected, triaged and reported … on daily Accountable for all regular reporting and ensuring the efficient delivery of all threat intelligence and vulnerability products by their respective deadlines Where there is not established schedule for a product the lead is responsible for ensuring that an achievable deadline is set and the work is fairly More ❯

overseeing a variety of operational contracts. You will work closely with internal teams and external third-party contractors, ensuring that contracts are effectively managed, service delivery is aligned with agreed terms, and operational goals are met. Key Responsibilities: Manage end-to-end contract processes, ensuring compliance and smooth … as the primary point of contact for both internal teams and external contractors, providing expert guidance. Ensure the effective execution of contractual obligations and service delivery. Attend Senior Leadership Team (SLT) meetings as the Programmes commercial/contract manager lead. Work with the Programme admin team and finance business More ❯

empower a growing team of cyber sales professionals. Providing clarity, accountability, and professional development. Driving strategy: Collaborate with the C-suite, Marketing, Product, and Service Delivery teams to align on go-to-market plans, pricing, and positioning. Championing innovation: Stay ahead of the curve on emerging technologies, market More ❯

empower a growing team of cyber sales professionals. Providing clarity, accountability, and professional development. Driving strategy: Collaborate with the C-suite, Marketing, Product, and Service Delivery teams to align on go-to-market plans, pricing, and positioning. Championing innovation: Stay ahead of the curve on emerging technologies, market More ❯

a genuine hunger for continuous learning and improvement to join the growing team in Leeds! As a part of a collaborative digital and client service team, you'll be leading the execution, management, and refinement of SEO strategies across a diverse range of projects. This is an excellent opportunity … keyword analysis, site optimisation and performance reporting. You’ll support the mentoring of junior team members and contribute to department growth initiatives to enhance service delivery and scale the SEO and technical division. Along with a competitive salary and a host of perks, you’ll join a supportive … your technical expertise, and be part of an environment that encourages ideas, challenges the norm, and rewards initiative! Key Responsibilities: Lead on the planning, delivery, and optimisation of SEO strategies across multiple client accounts. Execute technical SEO audits and deliver actionable recommendations. Work towards improving organic performance and maximising More ❯

a genuine hunger for continuous learning and improvement to join the growing team in Leeds! As a part of a collaborative digital and client service team, you'll be leading the execution, management, and refinement of SEO strategies across a diverse range of projects. This is an excellent opportunity … keyword analysis, site optimisation and performance reporting. You’ll support the mentoring of junior team members and contribute to department growth initiatives to enhance service delivery and scale the SEO and technical division. Along with a competitive salary and a host of perks, you’ll join a supportive … your technical expertise, and be part of an environment that encourages ideas, challenges the norm, and rewards initiative! Key Responsibilities: Lead on the planning, delivery, and optimisation of SEO strategies across multiple client accounts. Execute technical SEO audits and deliver actionable recommendations. Work towards improving organic performance and maximising More ❯

and industry developments, as well as maintaining and developing their professional team and continuing the development of their systems to assist in high quality service delivery. The role will be varied, including project managing from routing, through to construction and completion, and providing consultancy services associated with benchmarking, procedures More ❯

to improve workflow automation and operational efficiency. Provide mentorship to junior engineers and contribute to cross-team knowledge sharing. Monitor operational metrics and lead service improvement initiatives. Maintain accurate configuration records and technical documentation. Work closely with engineering and service delivery teams to ensure seamless technical operations. More ❯

to improve workflow automation and operational efficiency. Provide mentorship to junior engineers and contribute to cross-team knowledge sharing. Monitor operational metrics and lead service improvement initiatives. Maintain accurate configuration records and technical documentation. Work closely with engineering and service delivery teams to ensure seamless technical operations. More ❯

to improve workflow automation and operational efficiency. Provide mentorship to junior engineers and contribute to cross-team knowledge sharing. Monitor operational metrics and lead service improvement initiatives. Maintain accurate configuration records and technical documentation. Work closely with engineering and service delivery teams to ensure seamless technical operations. More ❯

businesses, particularly those operating in the tech and R&D-intensive sectors. As Head of Tax, your key responsibilities include: Lead and oversee tax service delivery, ensuring technical accuracy, commercial value, and excellent client experience. Act as the go-to expert on complex tax areas including R&D More ❯

businesses, particularly those operating in the tech and R&D-intensive sectors. As Head of Tax, your key responsibilities include: Lead and oversee tax service delivery, ensuring technical accuracy, commercial value, and excellent client experience. Act as the go-to expert on complex tax areas including R&D More ❯

maximise the value of our products and services. Collaboration and Engagement: Work closely with colleagues across Marketing, Legal, and Operations Teams to ensure seamless service delivery. Youll liaise with our partner companies to establish and nurture business relationships. Act as a brand ambassador and represent System C at various More ❯

in the development and implementation of account plans. Assist in the preparation of sales proposals and quotes. Collect and analyse customer feedback to improve service delivery and customer satisfaction. Provide product demonstrations and training sessions to clients as needed. Work closely with internal departme... More ❯