ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our servicedelivery is exceptional at all times. We are now looking to recruit an Area Co-ordinator to work for our Engineer Attendance team in our Leeds office. Reporting More ❯
Medical Education support services team the Education and Simulation Technicians support the Lead Education and Simulation Technician in providing an advanced, comprehensive wide range of technical support for educational delivery and events at Medical Education Leeds and across the Leeds Teaching Hospital estate. The post holder will make sure that teaching areas are fully prepared for education. This includes … ensuring audio visual equipment, medical meat (animal tissue), part task trainers, complex simulation devices and virtual reality kit is prepared and available for educational delivery in classroom and clinical teaching areas. They will support users in the use of a variety of complex clinical skills simulators and models. The Education and Simulation Technician will be involved in the development … excellent team member with effective communication skills across all platforms and work alongside the wider Medical Education Team. They will be able to provide expert technical advice and support service users, faculty, and course directors in the development of new courses/educational events. The Education and Simulation technician will have the ability to make decisions that are not More ❯
Medium-sized Enterprises (SMEs) across the UK. Our core offerings include hosted telephony (VoIP platforms), business mobiles, and a range of connectivity services. With a strong commitment to customer service and a recent period of expansion, we are looking to strengthen our internal operations and are seeking a dynamic Operations Manager to lead this initiative. The Role This is … the company's growth. The successful candidate will be responsible for defining and optimizing workflows across the business, from initial customer on-boarding and provisioning to ongoing support and service delivery. This is a hands-on role for a strategic thinker who enjoys building from the ground up. Key Responsibilities Process Development: Design, document, and implement efficient and scalable … Team Leadership: Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and continuous improvement. Performance Monitoring: Define and track key performance indicators (KPIs) and service level agreements (SLAs) to measure operational effectiveness and identify areas for improvement. Operational Excellence: Drive a culture of continuous improvement, regularly reviewing processes and technologies to enhance efficiency and More ❯
Incident and Problem Manager (full-time, hybrid from Leeds or remote), youll be part of a collaborative team responsible for managing the full incident and problem lifecycle. Youll ensure service restoration in the shortest time possible while maintaining high standards of communication and stakeholder engagement. What youll do As an Incident and Problem Manager, youll lead the coordination and … incidents across the business, ensuring timely communication and effective collaboration. Youll work closely with internal stakeholders and customers to manage incident reviews, update documentation, and drive continuous improvement in service delivery. Our Incident & Problem team works 37.5 hours a week, covering shifts between 8-6 PM. There is a requirement to be on call 1 day in 5 in … reporting. Work with internal communication teams to relay incident updates to customers. Maintain cross-functional relationships to deliver consistently high-quality service. Support resolution meetings and ensure excellent customer service is upheld. Who youll be Were looking for someone with experience in IT Service Management and a passion for delivering customer success. Youll bring strong organisational skills, the More ❯
motivated Fire & Security Engineer to join our team. You will be part of a dynamic environment where your technical expertise and proactive approach will be key in ensuring the delivery of outstanding service to our clients. Key Responsibilities - Fire & Security Engineer Attend calls for maintenance (both on-site and via telephone) as directed by team co-ordinators. Rectify … visit where possible, ensuring customer satisfaction. Carry out a rolling programme of preventative maintenance visits. Collect and record site configuration information accurately. Maintain car stock (spares) levels for efficient service delivery. Maintain accurate and timely records of all activities. Provide out-of-hours cover on a rotating basis. Commission small projects when required, ensuring technical and quality standards are More ❯
engineers' qualifications, certifications, and compliance documentation to ensure ongoing regulatory compliance and audit readiness Prioritise and manage trade recruitment in key operational areas to support business continuity and efficient service delivery. Engage daily with trades personnel, clearly communicating company expectations, processes, and compliance requirements to support audit readiness and operational transparency. Skill Required: Excellent organisational and time management skills … holidays) Free tea, coffee, fruit, and breakfast Modern offices Social events Ongoing training and development opportunities Enhanced Family Friendly Benefits Private medical cover Enhanced Company pension Scheme Death in service benefit After probationary period How to Apply: If you'd like to join the BOXT team, then please send an email with your CV and get creative to tell More ❯
Diagnose, repair, and implement fixes for AV systems in line with high-quality standards. Accurately record project details and updates. Suggest improvements in products, techniques, and processes to enhance service delivery. Maintain professional communication with customers, addressing issues knowledgeably and courteously. Collaborate with project managers and report to the operations team. Key Skills and Requirements: Strong technical knowledge and … an employment business for this vacancy. We thank all applicants who respond, but only those shortlisted will be contacted. Keywords: AV Installation Engineer/Audio Visual Engineer/Field Service Engineer/Digital Signage Engineer/LED Display Technician/Video Wall Installer/Electrical Installation Engineer/Multimedia Systems Engineer/IT/Network Cabling Engineer/Technical More ❯
Employment Type: Permanent
Salary: £32000 - £38000/annum Negotiable and Dependent on experien