students from 170 different countries and over 9,000 staff of 100 different nationalities. As we embark on an ambitious Digital Transformation, we are investing in our IT Service, which is key to developing our learning and research capability as we strive to collaborate across the globe, attacking global issues. The role will provide support and servicedelivery for timetable, GRAD and Banner student record systems. Although you do not necessarily need experience in the Banner, GRAD or timetable systems, you will have strong customer service experience, experience or an interest in developing SQL skills, and a willingness to learn these systems. Your excellent communication skills will be utilised when working with a wide range of More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
opportunity Our Global Tax & Legal Digital Innovation AI Program Assistant Manager will have responsibilities and duties organized around two operational workstreams of the Digital Innovation team's AI program; ServiceDelivery Transformation and AI Experimentation initiatives. Responsibilities: ServiceDelivery Transformation Collaborate with GT&L Platforms & Digital Transformation, Chief Technology Office and Global Asset Program CoE to … across a selection of the following skills: Project Management, technology development and prioritization, innovation management, new product ideation, serving in complex, matrixed, or multi-faceted environments, or equivalent. GenAI servicedelivery transformation and/or client activations. Ability to develop effective relationships at all levels, including senior and executive leadership. Exhibits excellent organization and Program/Project Management More ❯
support to staff and students in the use of all IT throughout the college, provide technical support, installation and deployment of hardware and software. Answer phone calls to the service desk and log jobs all in a timely manner. Your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems … infrastructure to meet business needs. * Resolve problems with, and advising on change requests to the ICT infrastructure. * Recommend and promote the application and continual development of technologies to improve servicedelivery * Maintaining and supporting desktops, laptops and peripherals across the College * Use the SCCM imaging system to re-image machines and deploy software across the entire estate. Experience … professional practice at a similar level * Evidence of on-going professional development in the area of work and ability to demonstrate how this has been applied in the workplace. * Service Management qualification, ideally ITIL * SCCN experience is desirable but not essential * Relevant experience in a similar environment/industry, preferably within an educational establishment. * Technical knowledge suitable to provide More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
McCarthy Recruitment Limited
delivering services from more than 30 locations, this organisation is on a mission to help people thriveright where they live. Now, as they embark on a transformative journey of service improvement and growth, theyre seeking a visionary leader to join their Executive Team to drive excellence and commercial success across all corporate functions. Your Mission As Executive Director of … rigour, compliance, and strategic investment. Champion innovation and continuous improvement, embedding a culture of high performance, commerciality, and sustainable change. Build strategic partnerships and unlock commercial opportunities to elevate servicedelivery and Group growth. Foster a values-led, inclusive culture that empowers people and drives organisational success. Who Were Looking For Youre a dynamic, collaborative, and forward-thinking More ❯
iTrent). In this role you will act as a system expert, supporting digital transformation initiatives and ensuring the system meets evolving organisational needs. They will champion user-focused servicedelivery, streamline processes, and enhance the overall user experience for HR teams, managers, employees, and volunteers. Key Responsibilities for this role Lead and support system enhancements, upgrades, and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Stone King
speak with prospective candidates about flexible working arrangements. Key Responsibilities General duties include, but are not limited to: Manage a complex individual caseload with minimal supervision, ensuring high-quality servicedelivery at all stages. Supervise, mentor, and support junior team members, offering technical guidance and contributing to their professional development. Build and maintain strong client relationships, attending client More ❯
understanding their clients specific requirements and industry developments, as well as maintaining and developing their professional team and continuing the development of their systems to assist in high quality service delivery. The role will be varied, including project managing from routing, through to construction and completion, and providing consultancy services associated with benchmarking, procedures and management systems. WHAT WILL More ❯
feedback on won or lost opportunities. Maintain daily updates using CRM on all meetings, presentations, and notable opportunities. Communicate effectively with customers and internal departments, supporting first-rate customer service delivery. Undertake sales forecasting and monthly reporting to communicate progress. Monitor and evaluate competitor activity and develop sales strategies to win business. Stay informed on industry regulations and legislation More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Assured Data Protection Limited
Harewood, Leeds, United Kingdom - Full Time Location : Hybrid - Remote/Harewood, Leeds Position Title : Enterprise Delivery Manager Job Type : Full-Time About Us Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed … meeting your organization's compliance requirements. A dedicated team is always available to recover your data and minimize disruption in the event of a disaster. Job Summary: The Enterprise Delivery Manager will be responsible for overseeing the delivery of our data backup solutions to enterprise clients. This role involves managing the end-to-end servicedelivery … our services meet or exceed client expectations. The ideal candidate will possess strong leadership skills, technical understanding of our backup solutions, and a passion for customer satisfaction. Key Responsibilities ServiceDelivery Management Oversee the implementation and delivery of data backup services to enterprise clients. Ensure that services are delivered on time, within scope, and within budget. Develop More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Howells Solutions Limited
referrals, past client relationships, and digital marketing efforts. Present tailored solutions to potential clients through engaging meetings and presentations. Collect client and market feedback to support continuous product and service improvements. Collaborate with the wider sales team to develop and deliver innovative fire and security solutions aligned with our strategic goals. Ensure compliance with relevant industry standards, regulations, and … ventures and partnerships. Monitor and report on key performance indicators (KPIs) and prepare regular business development reports. Maintain high levels of customer satisfaction through proactive issue resolution and exceptional service delivery. Conduct on-site surveys and design fire and security systems using our SaaS-based business management system. Prepare professional proposals using company templates and deliver them within client More ❯
at their Doncaster site. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Key Responsibilities of the Workshop Engineer: Carry out reactive repairs on a range of Material Handling Equipment Diagnose faults and identify cost-effective solutions Work collaboratively with the More ❯
of inspiring a volunteer movement across a geographical area to deliver Community First Aid, Education, Fundraising, and youth programs. Responsibilities: Lead a team of Volunteer leaders, drive excellence in servicedelivery, foster an inclusive and diverse environment, and help navigate change to grow our organization. Benefits: Access to comprehensive induction, training, and a supportive environment. Opportunities to attend More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
to gain hands-on experience in a fast-paced digital environment. You'll work closely with designers, developers, and clients to keep projects running smoothly and ensure top-quality service delivery. You will need Copywriting experience for this role as you will be working closely on a speficic client on this. Key Responsibilities: Update and maintain client websites and More ❯