Remote 1st Line Support Jobs

26 to 50 of 126 Remote 1st Line Support Jobs

1st Line Support Engineer

Manchester, England, United Kingdom
Hybrid / WFH Options
Razorblue Group
Join to apply for the 1st Line Support Engineer role at Razorblue Group . This role offers an exciting opportunity to be part of a growing tech team, supporting networks, cloud services, infrastructure, and connectivity. Responsibilities include: Providing 1st line technical support … skills Experience with Microsoft Active Directory, Exchange Server & Office 365 Relevant certifications such as CompTIA or higher education qualifications Knowledge of Windows desktop support, mobile device support, and basic network troubleshooting Understanding of Microsoft Group Policy, Azure AD Sync, and Azure AD Connect Excellent English communication More ❯
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1st Line Support Engineer

Thornaby, England, United Kingdom
Hybrid / WFH Options
Razorblue Group
razorblue role: We are looking for a 1st Line Support Engineer to join our growing team of like-minded tech people. Your responsibilities will include: Providing 1st line technical support to clients, supporting networks, cloud services, infrastructure, and connectivity. Troubleshooting … education. A degree or equivalent qualifications are desirable. A people-centric approach and excellent service skills. Proficiency with Windows desktop and application support. Support for tablets and mobile devices. Basic network troubleshooting (e.g., ping, trace route). Understanding of razorblue’s business, clients, and market. Skills in Active … development, investing in our people’s growth, not just hiring experts. razorblue offers: Working in IT requires drive, passion, collaboration, and innovation. We support your learning journey, allowing specialization and growth. Our focus on development led to 34 promotions in 2022. We operate a hybrid working model, valuing More ❯
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1st Line IT Support Engineer

Crawley, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
1st Line IT Support Engineer – Crawley – £28,000 - Hybrid Working! Interviewing Immediately – Please apply ASAP! A market-leading client is looking to add a 1st line support engineer to their dynamic IT department. They operate within the IT Services industry … migrations. The IT manager strongly believes in developing professionals and encouraging growth beyond comfort zones. You will gain exposure to all levels of support and participate in various projects. This is an excellent opportunity for a junior IT professional to advance their career! Personality and attitude are key. More ❯
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IT 1st Line Support

Barnsley, England, United Kingdom
Hybrid / WFH Options
Pybus Recruitment
about IT Support and looking for an exciting opportunity in Barnsley? Our esteemed client, a leading car dealership, is seeking a dedicated 1st Line IT Support Technician to join their vibrant Customer Support team. Job Role: 1st Line IT Support Location: Barnsley, S71 1NF In this full-time, permanent role, you'll be the first point of contact for our internal colleagues, providing top-notch IT support. You'll handle everything from logging and troubleshooting calls to liaising with other departments, maintaining the highest … be worked from the office full time, then you will transition to hybrid working from month 7). Key Responsibilities: Provide professional IT support via phone, email, and live chat. Log and manage support tickets, ensuring timely updates and resolution. Perform administrative tasks such as starters More ❯
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Shift Based First Line Support Team Leader – Hybrid Working

Sheffield, England, United Kingdom
Hybrid / WFH Options
Express Recruitment
Shift Based First Line Support Team Leader – Hybrid Working Express Recruitment are proud to be working with a growing IT managed services firm based in Sheffield, who are looking to hire a First Line Support Team Leader to join their team on … making this role ideal for a Team Leader with a background within Service Desk Support. The successful candidate will inspire, mentor, and manage First Line Support Engineers, along with delivering training sessions for new products and tools. They will also identify areas for improvement, smoothen out … bonus scheme, your birthday off, flexible holiday scheme, additional holidays for volunteering, and a recognition scheme. Roles and Responsibilities Inspire, mentor, and manage First Line Support Engineers Deliver training sessions for new products and tools Manage team rotas including cover for sickness and holidays Identify areas More ❯
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1st Line Support Engineer

Manchester, England, United Kingdom
Hybrid / WFH Options
LIMA Networks LTD
We're looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining … office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day, you will: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end … development opportunities to help you grow in your career Enhanced maternity, paternity and adoption pay after two continuous years service Confidential counselling and support services to help you navigate life's challenges Salary sacrifice schemes to support you in saving for retirement or purchasing an electric More ❯
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1st Line Support Engineer

Brussel (Stad), Brussel, Belgium
Hybrid / WFH Options
Enzo Tech Group
career in a dynamic and growth-oriented company, Enzo Tech may have the right opportunity for you. Our client is actively seeking a Junior 1st Line Support Engineer to join the team on a full-time, on-site basis in Brussels . This position is … ideal for someone with 1+ year of IT experience looking to build their career in technical support and help desk services. What you will do in this role: Serve as the first point of contact for all IT-related issues and support requests. Troubleshoot hardware and … Windows OS , Office 365, printers, and networking. Log, prioritise, and track incidents via a ticketing system. Escalate more complex issues to the 2nd line support team when necessary. Assist with the setup and configuration of new devices and user accounts. Ensure high-quality customer service and More ❯
Employment Type: Permanent
Salary: EUR Annual
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1st Line Support Engineer

Salford, England, United Kingdom
Hybrid / WFH Options
LIMA
We’re looking for a proactive and customer-focused 1st Line Support Engineer to join our dynamic Service Desk team, supporting the delivery of our newly launched On Demand Service Desk . This innovative service provides comprehensive IT support, combining reactive incident resolution … office from Monday to Wednesday, and the flexibility to work from home on Thursdays and Fridays. Day-to-day responsibilities include: Responding to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt resolution. Diagnosing, troubleshooting, and resolving end-user issues according … user security, and Service Desk procedures is important. Familiarity with ITIL principles is a strong advantage. We offer a range of benefits to support your well-being and career growth, including: 25 days holiday (pro-rata for part-time), plus bank holidays, with options to buy or sell More ❯
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IT Support Engineer (1st line)

Warrington, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), warrington, cheshire col-narrow-left Client: Sharp UK Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Plymouth, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), plymouth col-narrow-left Client: Sharp UK Location: plymouth, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Northampton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), northampton col-narrow-left Client: Sharp UK Location: northampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Southampton, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), southampton col-narrow-left Client: Sharp UK Location: southampton, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Peterborough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), peterborough col-narrow-left Client: Sharp UK Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Preston, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), preston, lancashire col-narrow-left Client: Sharp UK Location: preston, lancashire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

High Wycombe, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), high wycombe col-narrow-left Client: Sharp UK Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Crawley, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), crawley, west sussex col-narrow-left Client: Sharp UK Location: crawley, west sussex, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Sheffield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), sheffield, south yorkshire col-narrow-left Client: Sharp UK Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Leeds, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), leeds, west yorkshire col-narrow-left Client: Sharp UK Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Hounslow, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), south west london col-narrow-left Client: Sharp UK Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Hull, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), kingston upon hull, east yorkshire col-narrow-left Client: Sharp UK Location: kingston upon hull, east yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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IT Support Engineer (1st line)

Newcastle upon Tyne, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: IT Support Engineer (1st line), newcastle-upon-tyne, tyne and wear col-narrow-left Client: Sharp UK Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow … office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge More ❯
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1st Line Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
the office, 1 day remote depending on business needs) Salary: Up to £28,000 DOE About Fitzrovia We are currently looking for an experienced 1st line support engineer to join our expanding team. Fitzrovia IT is a leading MSP, providing first-class IT support services to increase efficiency, reduce costs, minimize system downtime, and boost performance. We prioritize prevention over cure with strategic support plans that are proactive and flexible, allowing us to eliminate problems before they occur and help you maintain a competitive edge. We are a Microsoft Solutions … Partner and hold an Investors in People Gold accreditation. Job Description Purpose of Job: You will support the management and resolution of customer technical issues and proactively improve managed services through Fitzrovia services and effective Problem Management. Job Specifications: Experience: Preferably MSP background 1-2 years proven experience More ❯
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1st Line Support Analyst

Lincoln, England, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Support Analyst, 1 st line, Service Desk, COR7266 This is a great opportunity for an enthusiastic and personable 1 st Line Support Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career … progression and development. The Role Working in a sector that is truly rewarding, the Support Analyst/Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the … Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Support Analyst/Service Desk Analyst, will also need to be willing to travel to additional sites from time-to-time as required. Up to More ❯
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1st Line IT Support

Rochester, Kent, United Kingdom
Hybrid / WFH Options
Huntress - Maidstone
1st Line IT Support Salary between £25,000 - £26,000 Hybrid Working will be available once training has been completed, please only apply if you are based in Kent. Rochester A highly established organisation is looking to add a member to their IT Helpdesk team … to assist users with 1st line issues. Duties will include: Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide excellent customer service We are looking for: Highly motivated individual Strong attention to detail Enjoys working in a fast paced More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum Great Company Benefits
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First Line Support / Helpdesk Engineer - Hybrid

London, England, United Kingdom
Hybrid / WFH Options
Uptime Solutions
First Line Support Engineer - Hybrid What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast … work with your team to provide market-leading technical support. MSP experience would be a bonus; if not, an IT Helpdesk/remote support background is … a big plus. Strong communication skills are a must. What will I get up to day to day? You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to More ❯
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1st Line Support
Work from Home
10th Percentile
£22,425
25th Percentile
£23,625
Median
£26,000
75th Percentile
£29,500
90th Percentile
£43,750