Hereford, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2ndLine Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2ndLine Support Engineer with stakeholder … new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2ndLine Support Engineer on a permanent basis to the team. In this role you will provide 2ndLine … Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home. The ideal candidate will be a confident 2ndLine Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2ndline support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Pension ** Paid for certifications ** Free Parking Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing More ❯
RG24, Popley, Hampshire, Sherborne St John, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2ndLine IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2ndline support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding … Work with 2ndline team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track record of great IT More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2ndLine IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2ndline support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding … Work with 2ndline team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track record of great IT More ❯
City Of Manchester, Manchester, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1st/2ndLine Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2ndLine Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2ndline support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
2ndLine Support Engineer | Bristol | £35,000 DoE Oscar Technology has partnered with a leading MSP in the Bristol area to recruit for a skilled 2ndLine Support Engineer to join their team - this is a hybrid position. Job Description … As a 2ndLine Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. … Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. More ❯
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
2ndLine Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2ndLine Support Engineer to join their team - this is a hybrid position. Job … Description As a 2ndLine Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer … systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2ndLineEngineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT … projects or IT support needed: Monday - on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2ndLineEngineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is … an element of On-Call this role and you would join the weekly on-call rota shared with other 2ndLine engineers. You would be expected to offer guidance and resolutions to the 1st and 2ndLine engineers based in the office after hours More ❯
Hereford, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Bennett and Game
a global leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2ndLine IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support and help … Sweden. This role is a full-time office-based position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2ndLine IT Support Job Overview The 2ndLine IT Support role involves maintaining IT infrastructure, troubleshooting issues, and supporting … the candidate should have strong technical skills, experience with Microsoft technologies, and a proactive mindset to enhance service delivery and support seamless business operations. 2ndLine IT Support Job Requirements Bachelor's degree in computer science or relevant IT qualifications (preferred). Experience in IT operations, with More ❯
TN23, Ashford, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLine Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2ndLine Service Desk Engineer looking to take your career to the next level? Would you enjoy … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2ndLine Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
2ndLine Support Engineer - £40-45k - Hybrid in Reading - UK🌳 As a 2ndLine Support Engineer, you will be responsible for handling all escalations from the service desk team. You will work collaboratively to ensure incidents and escalations are … k 🌳Hybrid - 2 days a week on-site in Reading 🌳Great benefits package Responsibilities: Address escalated technical issues from the 1st line support, providing prompt and effective solutions. Work alongside 3rd line engineers and other teams to ensure smooth resolution of escalated issues and maintain clear … macOS. Possess a strong understanding of networking protocols, topologies, and security principles. Requirements: Minimum of 3 years of experience in an IT 1st or 2ndline support role. Extensive technical knowledge in M365 & Intune. Proven experience with Service Desk technologies & ITIL methodologies. Excellent communication and interpersonal skills. More ❯
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2ndLine IT Engineer Location: Hybrid (Office-Based & Remote) Salary: £28,000 - £32,000 Hybrid Working | Paid Certifications | Career Progression Are you a driven 2ndLineEngineer looking for a role where you can level up your technical skills … tackle exciting challenges, and progress your career ? Were working with a fast-growing MSP that is searching for a talented IT Engineer to join their dynamic team. In this role, youll be handling technical escalations , supporting a wide range of IT environments , and working with cutting-edge cloud … Hybrid Working flexible remote and office-based work Paid Certifications & Training Microsoft, AWS, Cisco, and more Clear Progression Path move towards 3rd Line or Project roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays A Collaborative & Supportive Team Environment If youre ready to take your career More ❯
Lincolnshire, Grantham, United Kingdom Hybrid / WFH Options
Contract Personnel Limited
2ndLine Service Desk Engineer – Lincolnshire Contract Personnel are looking for an experienced 2ndLine Service Desk Engineer for our well-established client based in Lincolnshire How does the day-to-day look? Client support - Serve as the main point More ❯
Hitchin, Hertfordshire, United Kingdom Hybrid / WFH Options
SoCode Limited
2ndLineEngineer| £28,000 to £34,000 | Hitchin, Hybrid-Working | Driving License is Essential Working for a leading Managed Service Provider (MSP) that delivers a high quality IT Service to its client base, you will be responsible for the day-to-day running of … systems. You will also be responsible for improving current services and deploying new technologies. Key Skills: 2 years experience as an IT Support Engineer or similar role, preferably within an internal environment. Strong knowledge of Windows operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Familiarity More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic 2ndLine VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate … will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2ndline tickets requiring technical support for VoIP systems Troubleshoot More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic 2ndLine VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate … will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2ndline tickets requiring technical support for VoIP systems Troubleshoot More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Outcomes First Group
to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit* Job Title: 2ndLine IT Service Desk Engineer Location: Bolton Based with hybrid working (Travel to our Bolton office and school sites within … per annum. Hours: Monday to Friday 08:00-16:00 or 09:00-17:00 (based on the rota) JOB PURPOSE : Provide 2ndline support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues … network management tools (preferred) Experience with VOIP/Telephony solutions (Uboss) (preferred) Experience and Skills: 2 to 4 years’ experience in a 1st/2ndline support role within a technical support desk or MSP (essential) Holds or is working towards a professional qualification in IT or More ❯
Cloud Engineer – 12-Month FTC (£35,000 - £45,000) Hybrid Working | Global Financial Services Organisation We’re hiring two experienced Cloud Engineers to join a fast-paced, innovative team within a national/global financial services organisation on a 12-month fixed-term contract (with potential for extension … to be in the office 1 day a week, with a choice of locations: Mansfield, London, or Surrey. What You’ll Do: Provide advanced 2ndline support for Microsoft Azure and Microsoft 365 Design and maintain secure, scalable cloud solutions Collaborate with teams and vendors to deliver … implement improvements Monitor systems and optimise performance Maintain documentation for cloud architecture and processes What You’ll Need: 3-5+ years’ experience in 2ndLine Support roles with cloud focus Strong expertise in Microsoft Azure & Microsoft 365 Knowledge of networking and cloud security best practices Relevant More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
Penelope our mission is simple: to provide great & affordable IT support for organisations making a positive difference. Were looking for a capable 1st/2ndline IT support engineer who enjoys working with people + technology, likes solving problems and is looking for a new … We have offices in Bath and London. About the role Were looking for someone who is comfortable and experienced working at a 1st/2ndline level providing desktop support to our clients and their users. We support organisations using a variety of cloud (Office 365, Azure More ❯
Are you a skilled 2ndLine Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established … and leading Managed Service Provider (MSP) as a 2ndLine Service Desk Engineer. Essential Requirement: Driving license for onsite client visits We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days … per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington … a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯
CA12, Braithwaite, Cumbria, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days … per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington … a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions More ❯
Employment Type: Permanent
Salary: £27000 - £37000/annum Depending on Experience
Inverurie, Scotland, United Kingdom Hybrid / WFH Options
Tela Technology
technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s … training and advice Acting as a mentor to junior team members Other duties as reasonably required This role would be suitable for an established 2ndLine IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft More ❯
inverurie, north east scotland, united kingdom Hybrid / WFH Options
Tela Technology
technical engineer who enjoys a varied role, combining both remote support, with on-site work and project work. Duties include: Handling incoming 2nd/3rd line tickets from both local customers, as well as working to support the wider helpdesk Logging tickets using Tela’s … training and advice Acting as a mentor to junior team members Other duties as reasonably required This role would be suitable for an established 2ndLine IT professional, who ideally has experience of working within an MSP environment. Technical expertise must include supporting cloud solutions, Microsoft More ❯
PO7, Waterlooville, Hampshire, United Kingdom Hybrid / WFH Options
Spiral Solutions Recruitment Ltd
they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic SecondLineEngineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets … and changes within contracted service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-lineMore ❯