1 to 6 of 6 Break/Fix Jobs with Hybrid or WFH Options

2nd Line Service Desk Engineer Glasgow / Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk … Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break … support for our valued clients. Day-to-Day: Respond to escalated service desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the service desk team to resolve complex technical more »

Main Duties: To replace desktops, laptops, monitors and phones when applicable, enabling a quick resolution with minimum inconvenience to the end user Perform Break fix on all desktop equipment To perform IMAC activities To perform daily backup checks as required Complete all allocated calls … Security Policies - centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements. Carry out any 'ad hoc' tickets / non ticketed / project work as and when required. To be compliant with health and safety company policy and legislation at all times. … Skills / Experience: IT engineering experience - ideally 2 years A good understanding of analytical troubleshooting A good understanding of networks and windows Operating systems Must be able to diagnose and repair desktops and laptops Desktop and laptop accreditation desirable Knowledge of specific customer software desirable Full UK Driving Licence more »

and commissioning of new systems, upgrade of existing systems to latest software and / or hardware as required, as well as ongoing break-fix and BAU support to predefined SLAs. As the role is customer facing, it is imperative that providing great customer … service possible to our customers. Technical skills required include: Knowledge of current Windows Operating Systems, including installation and troubleshooting. Experience of Microsoft Servers. TCP / IP and Windows Networking skills. Experience or knowledge of MS Active Directory installation and configuration. Previous experience in a field based or desktop / more »

of IT support queries, ensuring swift and efficient ticket resolution. Embarking on on-site customer visits, utilising your problem-solving skills, and resolving break-fix issues. Keeping a vigilant eye on servers, networks, firewalls, storage, and telecoms to make sure everything is running smoothly … experience in a 2nd Line Support role (minimum). You'll need to have a background working on a service desk within an MSP / IT Reseller (preferable) or customer-focused IT support environment. You'll need to demonstrate deep expertise in supporting Microsoft 365, Exchange Online and Azure … Virus, and key networking principles You will need to have a valid driving license for travel. Additional knowledge of technologies such as Firewalls, VMware / Hyper-V, Backups and N-Able would be highly advantageous Location: Poole, Dorset (office-based) Working Hours: Core hours are 7:30am to more »

a tight SLA when applicable. Ensure timely and responsive communication with internal and external stakeholders. Skills and Experience: Strong technical skills in hardware break-fix, software, and operating systems. Able to obtain the required level of security clearance (with no caveats). Full UK more »

This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel … / 6 days) to mostly Western Europe customers. Significant time off in lieu of travel is offered to allow you to recharge your batteries (in addition to a generous travel allowance and company credit card). Travel is scheduled 6-8 weeks in advance (no emergency call out). more »