17 of 17 Remote Customer Analytics Jobs

better for the planet than new. In fact, with every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do … more with what we already have. Are you ready to join us? ABOUT THE ROLE: As the Head of Customer Experience Analytics at Back Market, you will lead a high-impact analytics function that empowers teams with data-driven insights to enhance customer engagement, retention, and … overall experience. You will own the experimentation framework, predictive analytics strategy, and performance measurement across key customer touchpoints, ensuring our decision-making is deeply rooted in data. This includes onboarding funnel optimization, LTV/churn modeling, feature adoption analysis, and in-app behavioral segmentation. Your leadership will drive More ❯

SENIOR ANALYTICS MANAGER UP TO £95,000 HYBRID – LONDON – 2 days a week in the office THE COMPANY This retail bank is currently going through a huge growth phase in its analytics function, with this team acting as an internal consultancy cover customer analytics and insights … THE ROLE As a Senior Analytics Manager, you can expect to be involved in the following: Working on a range of different projects across customer lifetime management, customer analytics, and marketing analytics Leading teams of analysts and being hands-on when required Taking a commercial … standpoint, assessing ROI, profit, cost savings, etc Collaborating with a variety of senior stakeholders and managing stakeholders YOUR SKILLS AND EXPERIENCE Experience in an analytics management position (or similar) is needed Understanding of customer analytics is necessary Proficiency in SQL, SAS, or Python required Management experience also More ❯

SENIOR ANALYTICS MANAGER UP TO £95,000 HYBRID – LONDON – 2 days a week in the office THE COMPANY This retail bank is currently going through a huge growth phase in its analytics function, with this team acting as an internal consultancy cover customer analytics and insights … THE ROLE As a Senior Analytics Manager, you can expect to be involved in the following: Working on a range of different projects across customer lifetime management, customer analytics, and marketing analytics Leading teams of analysts and being hands-on when required Taking a commercial … standpoint, assessing ROI, profit, cost savings, etc Collaborating with a variety of senior stakeholders and managing stakeholders YOUR SKILLS AND EXPERIENCE Experience in an analytics management position (or similar) is needed Understanding of customer analytics is necessary Proficiency in SQL, SAS, or Python required Management experience also More ❯

Job Description SENIOR ANALYTICS MANAGER UP TO £95,000 HYBRID – LONDON – 2 days a week in the office THE COMPANY This retail bank is currently going through a huge growth phase in its analytics function, with this team acting as an internal consultancy cover customer analytics and insights! THE ROLE As a Senior Analytics Manager, you can expect to be involved in the following: Working on a range of different projects across customer lifetime management, customer analytics, and marketing analytics Leading teams of analysts and being hands-on when required … standpoint, assessing ROI, profit, cost savings, etc Collaborating with a variety of senior stakeholders and managing stakeholders YOUR SKILLS AND EXPERIENCE Experience in an analytics management position (or similar) is needed Understanding of customer analytics is necessary Proficiency in SQL, SAS, or Python required Management experience also More ❯

Analytics Manager - Retention (12-Month FTC, Maternity Cover) 📍 Location: London (Hybrid - 2 days/week in-office near Liverpool Street) 💷 Salary: Up to £65,000 Drive Customer Loyalty & Retention for a Leading UK Fashion Retailer An established UK fashion retailer is looking for an experienced Analytics Manager … Retention to join their high-performing team on a 12-month fixed-term contract. This is a fantastic opportunity to lead customer analytics initiatives in a fast-paced, digitally evolving environment with significant investment behind data and tech. The Role: In this role, you'll lead retention-focused … analytics, helping the business understand customer behaviours and drive loyalty across its omnichannel experience. You'll manage a small team and work cross-functionally to guide strategy through data-led insights. Key Responsibilities: 📊 Own and develop retention and customer analytics across the business 📈 Track key metrics More ❯

Analytics Manager - Retention (12-Month FTC, Maternity Cover) 📍 Location: London (Hybrid - 2 days/week in-office near Liverpool Street) 💷 Salary: Up to £65,000 Drive Customer Loyalty & Retention for a Leading UK Fashion Retailer An established UK fashion retailer is looking for an experienced Analytics Manager … Retention to join their high-performing team on a 12-month fixed-term contract. This is a fantastic opportunity to lead customer analytics initiatives in a fast-paced, digitally evolving environment with significant investment behind data and tech. The Role: In this role, you'll lead retention-focused … analytics, helping the business understand customer behaviours and drive loyalty across its omnichannel experience. You'll manage a small team and work cross-functionally to guide strategy through data-led insights. Key Responsibilities: 📊 Own and develop retention and customer analytics across the business 📈 Track key metrics More ❯

and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Customer Success Organization focuses on our most strategic customers. The CSM will have a portfolio of accounts and lead the engagement throughout the customer lifecycle from deployment and adoption through renewal ensuring satisfaction and maximizing customer value. You'll leverage your expertise to guide our customers through their journey, maintain consistent engagement, ensuring they achieve their goals and derive maximum value from our products, as well as to identify opportunities for additional … services. What You Will Do Manage named accounts accountable for engagement and satisfaction over the lifetime of the customer. Establish key relationships with the customer, ensuring regular check-ins to understand and address promptly client needs and concerns. Develop strong relationships with key buyers and influencers in customer More ❯

Insights & Analytics Manager | High End Fashion | Retail | Digital | GA4 | Looker | SQL | Tableau | London 2 Days Per Week | £75,000 + Benefits Do you have experience working in customer focused insights and analytics for high-end fashion businesses? Then this could be your dream job! Method Resourcing have … with a Luxury Retailer who have a huge focus on technological innovation as they drive their new digital transformation. The role: As the Insights & Analytics Manager, you will be joining the team at a fantastic point in their growth and will be focused on providing the business with high … quality analytics, insights and reports to allow them to enhance their first-class customer experience. The experience and skills they are looking for: Demonstrable experience in GA4 Strong SQL skills Expertise in Data visualisation tools - Looker and Tableau are used here but PowerBI experience is fine too! Previously More ❯

Job Description - Audience & Product Data Analyst (15635) We have a brilliant opportunity for an Audience & Product Data Analyst to join our Customer Data team on a permanent contract, based in Luton. (Hybrid Working) This exciting role will be responsible for creating the audiences, segmentations and customer attributes required … for marketing, reporting, customer engagement across operations and service, web and app personalisation and media planning. The Customer Data team is responsible for enabling the business with the customer data and insight it needs, when it needs it. The team has access to lots of customer … customers. What you'll be doing Creating data solutions (such as views, segmentations, profiles) in Databricks to enable targeted marketing, operational communications, and detailed customer reporting and analytics. Creating real-time customer data products and audiences in mParticle to enable triggered and ad-hoc marketing, targeted customer More ❯

+ 12% Pension We're working with a global leader in the digital marketplace sector to find a Senior Marketing Analyst for their growing analytics team. This is a fantastic opportunity to shape marketing strategy for a household-name brand operating at huge scale across multiple international markets. You … post-campaign analysis across a wide range of ATL and BTL marketing activity Work on attribution, incrementality, uplift analysis and personalised marketing strategies Deliver customer segmentation and insights to optimise channel mix and customer engagement Create visually compelling dashboards and reports in Tableau/Looker Collaborate closely with … pricing, promotions, customer analytics, and marketing teams Influence the marketing effectiveness strategy for major brand and partner campaigns ✅ What You'll Bring: 3-4+ years' experience in Marketing Analytics or a similar insights role Strong SQL skills (must pass a short SQL assessment as part of More ❯

data science across Kingfisher Support the development of a “data culture” and demonstrate data’s value in decision-making Enhance the data science and customer analytics “brand” internally and externally What you'll bring Proven experience delivering high-quality AI products and deploying ML services Experience with cloud … using Kubernetes & KubeFlow Leadership and management experience Excellent stakeholder management and communication skills Core Values and Behaviours We are guided by our core behaviours: Customer Focus, Humanity, Curiosity, Agility, Inclusivity, and Accountability. We foster an inclusive environment that values diverse perspectives and encourages innovation and growth. Rewards & Benefits Private More ❯

a Data Analyst to join a dynamic team within a prestigious sports organization. This is an exciting opportunity to work on a variety of customer analytics projects, focusing on segmentation, churn, and retention using membership and event data. Key Responsibilities: Analyze customer data from membership and event … experience in a data analyst role. Strong SQL skills (essential). Experience with Python (preferred) and running monthly scripts. Familiarity with CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics . Excellent communication skills, with the ability to present insights clearly to More ❯

a Data Analyst to join a dynamic team within a prestigious sports organization. This is an exciting opportunity to work on a variety of customer analytics projects, focusing on segmentation, churn, and retention using membership and event data. Key Responsibilities: Analyze customer data from membership and event … experience in a data analyst role. Strong SQL skills (essential). Experience with Python (preferred) and running monthly scripts. Familiarity with CRM teams and customer insight projects. Bonus points for experience with Salesforce and CRM Analytics . Excellent communication skills, with the ability to present insights clearly to More ❯

and closely with the infrastructure and product squads to make sure that the right data is available at the right time to solve real customer problems. How you will contribute Your objectives when joining will be to: Build out our AI Product Vision using the right technologies to solve … Investigate cutting-edge approaches like generative AI or reinforcement learning to drive adoption and impact. Ensure seamless integration of AI into existing platform and customer-facing processes. We'd love to hear from you if you have: At least 2 years of experience working in an AI engineering or … machine learning role supporting customer-facing processes and infrastructure. Experience working in a cross functional product engineering squad with deep interest in understanding and solving end user problems. Proven expertise in building scalable machine learning models and deploying them into production environments. Passionate about enabling others with tools, frameworks More ❯

and closely with the infrastructure and product squads to make sure that the right data is available at the right time to solve real customer problems. How you will contribute Your objectives when joining will be to: Maintain our data architecture using the right technologies to solve today's … becoming increasingly decentralised - it's crucial that product services are able to reliably share datasets amongst each other in real time and with our analytics service. Build data infrastructure, tools & documentation - working with squads to: Reduce time taken to source, process, model and publish datasets. Improve the accuracy, reliability … impact. Enabling Birdie colleagues to make data driven decisions by: Publishing key data points in the tools they use everyday. Collating data into our customer data platform to enable valuable insights. We'd love to hear from you if you have: Experience At least 5 years experience working in More ❯

London. They are looking for a top leader in the data science function to come into the business and spearhead Fraud, Credit Risk, and Customer Analytics modeling to support rapid growth. The Role: Develop new models for Credit risk decisioning and scorecard models using SQL, Python, and Snowflake. … Develop models for fraud prevention and customer analytics. Collaborate with senior stakeholders across different areas of the business, managing both downward and upward communication. Set the data science and modeling roadmap for the business. Enhance efficiency through automation across the organization. Work cross-functionally to increase efficiency and revenue. More ❯

have to be ambitious and keen to develop a career long-term. Sales Development Representative - Responsibilities Identify, generate and qualify new sales leads through customer analytics, predictive marketing processes, and prospecting new customers Explain the benefits of IT Managed Services to potential clients in a concise manner that More ❯