IT Business Analyst – Oil & Gas | Energy Trading Location: Central London (Hybrid – 3 days onsite) Type: Contract We’re partnering with a leading oil & gas client to find a highly capable IT Business Analyst who thrives at the intersection of business needs and technology. This is a … configurations using industry-standard tools. Skills & Experience: Recent experience in Oil & Gas, Commodities, or Energy Trading (essential). 4–7 years’ experience as an IT Business Analyst. Strong knowledge of Agile delivery (Scrum, Kanban, SAFe). Experience with systems engineering, process analysis, and data modelling. Confident leading stakeholder engagement More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
TALENT LEADERS LTD
Business IT Continuity Analyst, Disaster Recovery, Cloud Services Client: UK Wide and large renowned market leading Tech for Good Organisation with a reputation for excellence & innovation, with a strong culture that is transforming significantly. You are: An experienced Business IT Continuity Analyst with excellent commercial experience More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Solutions Through Knowledge Contracts Limited
Job Title: IT Service Desk Analyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £26-29K, depending on experience + Benefits Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per … day. Company: We are assisting a growing company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing … and email to assist with 1st and 2nd line IT issues, working in accordance to SLA s, quality standards and ITIL best practices Hardware and software support for laptops and desktops, including onsite laptop repairs Provide remote support on Printer, Wi-Fi and Interactive Audio-Visual equipment Provide 1st More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
STK Recruitment
Job Title: IT Service Desk Analyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £26-29K, depending on experience + Benefits Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per … day. Company: We are assisting a growing company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing … and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices Hardware and software support for laptops and desktops, including onsite laptop repairs Provide remote support on Printer, Wi-Fi and Interactive Audio-Visual equipment Provide 1st More ❯
belfast, antrim, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
west midlands, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
shrewsbury, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
coventry, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
worcester, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
wolverhampton, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
lincoln, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
telford, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
nottingham, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
derby, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
newport, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
chesterfield, midlands, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
ipswich, east anglia, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
basildon, east anglia, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
stevenage, east anglia, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯
glasgow, central scotland, united kingdom Hybrid / WFH Options
VANRATH
Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … technical documentation and solution guides Investigating repeat incidents to identify underlying problems and eliminate root causes Working with engineering and project teams on wider IT initiatives Contributing to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A More ❯