Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
West Malling, Kent, United Kingdom Hybrid / WFH Options
Lumina Energy
delivering clear, timely and strategic communication. Coordinate technical and business resources to resolve incidents quickly and effectively. Own and continuously improve the Priority Incident Management process in alignment with ITIL best practices. Conduct post-incident reviews, identify root causes and trends, and collaborate with Problem Management to prevent recurrence. Produce executive-level incident reports and summaries. Work closely with … Line manage the Junior Incident Manager, promoting a collaborative and accountable culture within the team. What we're looking for Level 4/5 qualification or equivalent professional experience. ITILFoundation certification (Practitioner or Managing Professional desirable). Significant experience managing major/priority incidents in a fast-paced, ITIL-aligned environment. Familiarity with strategic business operations More ❯
West Malling, Kent, United Kingdom Hybrid / WFH Options
Lumina Energy
Swiss watch. Keeping our CIM platform tidy, our documentation sharp, and our stakeholders smiling. Train and mentor teams in new processes. Staying up to date with the latest in ITIL, service management, and CSI wizardry. What we're looking for Level 4/5 qualification or equivalent experience. Relevant ICT industry-recognised qualification to advanced level or equivalent experience. … ITILFoundation certification (bonus points for Practitioner or CSI). Strong understanding of process improvement methodologies such as Lean, Six Sigma, etc. Ability to work cross-functionally and influence without authority. Experience of providing regular reports and presentations on the status of improvement initiatives. Substantial experience of working under pressure in time critical deadlines. Proficient in customer service … techniques for ensuring that full account is taken of customers' real and statedneeds in the delivery of IT services. Detailed understanding of the ITIL Framework and meeting Service Level targets. Working with management to integrate continuous improvement strategies into the organisation's goals and objectives Demonstrated expertise in computer systems and IT infrastructure, with the ability to proactively identify More ❯
Kings Hill, England, United Kingdom Hybrid / WFH Options
Cantium Business Solutions
Swiss watch. Keeping our CIM platform tidy, our documentation sharp, and our stakeholders smiling. Train and mentor teams in new processes. Staying up to date with the latest in ITIL, service management, and CSI wizardry. What we’re looking for Level 4/5 qualification or equivalent experience. Relevant ICT industry-recognised qualification to advanced level or equivalent experience. … ITILFoundation certification (bonus points for Practitioner or CSI). Strong understanding of process improvement methodologies such as Lean, Six Sigma, etc. Ability to work cross-functionally and influence without authority. Experience of providing regular reports and presentations on the status of improvement initiatives. Substantial experience of working under pressure in time critical deadlines. Proficient in customer service … techniques for ensuring that full account is taken of customers' real and stated needs in the delivery of IT services. Detailed understanding of the ITIL Framework and meeting Service Level targets. Working with management to integrate continuous improvement strategies into the organisation’s goals and objectives Demonstrated expertise in computer systems and IT infrastructure, with the ability to proactively More ❯
Christchurch, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
stakeholders at all levels Monitor performance and report on KPIs Identify and implement service improvements What we're looking for: Previous experience leading a service/help desk team ITILFoundation certification (v3 or v4) Strong understanding of enterprise applications and service delivery Experience with Jira Service Management or a similar system Excellent communication and problem-solving skills More ❯
user stories, refining requirements, and advising stakeholders Facilitating workshops and managing client relationships both remotely and in person Fluent Dutch speaking with great communication & stakeholder management skills Preferred Qualifications: ITILFoundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor's degree or equivalent hands More ❯
for ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and as part of a team in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITILFoundation Certification (preferred but not required). More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. IT Project Manager (12 month FTC): Ideally you will hold ITILFoundation Certification and/or Project Management Certification (PRINCE II, APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN More ❯
Job description Job responsibilities The ideal candidate will have the following essential criteria: Educated to degree level in IT, Business, or a related discipline, or equivalent relevant experience. ITILFoundation certification or working knowledge of IT service management frameworks. Proven experience in IT relationship management, business partnering, or service delivery roles within a complex environment. Strong background in More ❯
Bath, England, United Kingdom Hybrid / WFH Options
HCRG Care Group
Job Description. The Ideal Candidate The ideal candidate will have the following essential criteria: Educated to degree level in IT, Business, or a related discipline, or equivalent relevant experience. ITILFoundation certification or working knowledge of IT service management frameworks. Proven experience in IT relationship management, business partnering, or service delivery roles within a complex environment. Strong background More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
HCRG Care Group
Job Description. The Ideal Candidate The ideal candidate will have the following essential criteria: Educated to degree level in IT, Business, or a related discipline, or equivalent relevant experience. ITILFoundation certification or working knowledge of IT service management frameworks. Proven experience in IT relationship management, business partnering, or service delivery roles within a complex environment. Strong background More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. More ❯
London, England, United Kingdom Hybrid / WFH Options
Linking Humans
a growing boutique consultancy delivering cutting-edge ITSM solutions. This is a senior leadership role driving service strategy, performance, and growth across a multi-client portfolio, with a strong foundation in ServiceNow and plans to expand across additional platforms. You will lead a cross-functional delivery team, define the managed services vision, drive operational excellence, and act as a … functions Deep understanding of ServiceNow modules: ITSM, ITOM, or CSM Strong commercial and strategic thinking; ability to build profitable, scalable services Proven ability to manage distributed teams and suppliers ITILFoundation certification (certs in ServiceNow highly desirable) You'll be joining a dynamic environment with real influence over platform strategy and service innovation. Interested? Apply with your CV More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Experis
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. More ❯
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. JBRP1_UKTJ More ❯
Wandsworth, England, United Kingdom Hybrid / WFH Options
Linking Humans
a growing boutique consultancy delivering cutting-edge ITSM solutions. This is a senior leadership role driving service strategy, performance, and growth across a multi-client portfolio, with a strong foundation in ServiceNow and plans to expand across additional platforms. You will lead a cross-functional delivery team, define the managed services vision, drive operational excellence, and act as a … functions Deep understanding of ServiceNow modules: ITSM, ITOM, or CSM Strong commercial and strategic thinking; ability to build profitable, scalable services Proven ability to manage distributed teams and suppliers ITILFoundation certification (certs in ServiceNow highly desirable) You'll be joining a dynamic environment with real influence over platform strategy and service innovation. Interested? Apply with your CV More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Harvey Nash
and compliance standards Promoting service excellence and team development What you’ll bring: Strong leadership in IT service delivery, ideally in a higher education or large public sector environment ITILFoundation certification (higher-level ITIL qualifications desirable) Proven ability to manage complex services and influence a wide range of stakeholders A collaborative, adaptable, and customer-focused mindset More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITILFoundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework undertaken as an undergraduate or More ❯
London, England, United Kingdom Hybrid / WFH Options
Jas Gujral
and ensuring technical integrity of systems. The role also involves managing IT projects, defining procedures, and maintaining documentation and knowledge bases. Qualifications include a degree in IT and an ITILFoundation certification. Salary is up to £60K. Please send your CV in Word format, along with your salary expectations and notice period. #J-18808-Ljbffr More ❯
Northern Ireland, United Kingdom Hybrid / WFH Options
Exact IT Resources
ideally possess one or more of the following certifications: Certified Data Privacy Solutions Engineer (CDPSE). Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). ITILFoundation certification. Other professional certifications such as GDPR Practitioner are a plus. You will be passionate about data governance, security, and protection, committed to helping safeguard our customers More ❯
London, England, United Kingdom Hybrid / WFH Options
Exact IT Resources
ideally possess one or more of the following certifications: Certified Data Privacy Solutions Engineer (CDPSE). Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). ITILFoundation certification. Other professional certifications such as GDPR Practitioner are a plus. You will be passionate about data governance, security, and protection, committed to helping safeguard our customers More ❯
Stratford-upon-avon, Warwickshire, United Kingdom Hybrid / WFH Options
NFU Mutual
and influence technical teams and business stakeholders during high-impact incidents • Experience and confidence in leading technical bridge calls with multiple resolver teams and/or vendors. • Knowledge of ITIL frameworks, with ITILFoundation certification (essential) At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity More ❯