Head of Claims Operations
- Location
- Milton Keynes, England, United Kingdom
responsibilities Chief Claims Officer Delegations – Accountabilities 1 (Claims Strategy) 2 (Claims Operations) 3 (Control of indemnity spend including Recoveries) and 9 (External Stakeholder Management) form core of duties and capability. Leading an operational claims team of 130+ people, supporting effective performance and measurable outcomes. Represent Claims/Claimants … ways of working and use relevant digital technologies, including AI where appropriate, to support the future state of the business. Create and analyse management information, statistics and other data to manage indemnity spend, understand required customer service levels, address issues and support better decision making. Identify ...