Senior Helpdesk Engineer
- Hiring Organisation
- Commercial Services Group
- Location
- Kings Hill, Kent, UK
step into a senior, hands-on technical role where you'll solve complex issues, influence service improvement, and mentor others while supporting a modern Microsoft-focused IT environment. If you enjoy combining advanced problem-solving with real impact across a diverse organisation, this role offers both challenge and progression. … highly desirable. Strong interpersonal and communication skills, both verbal and written. Advanced technical knowledge of core IT infrastructure, including but not limited to Microsoft and Windows. Strong understanding of ITIL Framework, Service Desk Institute (SDI) standards and meeting Service Level targets. The ability to work well under pressure ...