Senior 3rd Line Engineer
- Hiring Organisation
- Ashdown Group
- Location
- Borehamwood, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,000 - £60,000 per annum
escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting) Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra Mentor engineers in diagnostic methodology Work closely with technical leadership—no non-technical managers blocking decisions Role requirements: Must … have 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Confident communicator at all levels Full Microsoft Certificates desirable NinjaOne/Datto RMM config Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills The role is offered with ...