problem-solving skills to join our amazing team of Technologists. In this role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. The successful Senior Service Desk Analyst will “see the world through the eyes of the customer” delivering world class desktop support and end-user server … for candidates within a commutable distance to London. What you will do: Provide Level 2 – 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. "See the world through the eyes of the customer” delivering world class desktop support for all client issues while responding to Level 2 – 3 service … Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM) Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services. Creation and administration of user accounts on all group technology supported systems. Work closely with other IT teams to ensure swift ticket resolution and More ❯
Azure and/or AWS) (desirable) Excellent documentation skills Experience working within demanding and diverse user bases Industry and regulatory awareness for banking environments (Desirable) Good understanding of Microsoft technologies Cisco networking F5 Palo Alto VMWare SQL Server 2016+ including high availability (not a DBA) Active Directory/DNS/DHCP/AzureAD Powershell Windows Server Veeam Strong … communication skills at all levels O365 Suite ExchangeServer Vmware Horizon Understanding of cloud technologies - Azure/AWS Desirable HP Storage VMware Horizon SharePoint Online ZScaler (ZIA/ZPA) F5 LB DUO 2FA Autopilot & Intune MoveIT Automation VeloCloud Interpersonal Skills Adaptable & flexible Excellent verbal and written communication skills Ability to work as part of a team Prioritisation skills More ❯
collaborate with other teams as required. You’ll be reducing risks, improving SLAs, and continuously supporting improvements to tech infrastructure. Provide advanced support for cloud infrastructures such as Microsoft 365 and Azure (including Azure AD, Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Intune). Serve as a Tier 3 escalation point for the Service … support tools, such as Remote Monitoring and Management (RMM), Mobile Device/Application Management systems, and Anti-Virus/Anti-Malware platforms. You’ll have Advanced knowledge of Microsoft Operating Systems, including Windows Server and Windows 10/11. Extensive administration experience with public cloud platforms, particularly Microsoft 365 and Azure (including Azure AD, ExchangeMore ❯
London, England, United Kingdom Hybrid / WFH Options
Trident
exceptional knowledge, drive, and passion. We pride ourselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. As our company experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give … its clients. Working to ISO 27001, 14001 and 9001 requirements and Trident's operating procedures. Qualifications and Skills - The successful candidate will require knowledge with the following technologies: Microsoft Windows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft 365 (implementation, administration, and support), including Exchange Online Exchange. Online Protection, SharePoint … Online, Teams and OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot); and Microsoft Defender for Office 365. Microsoft Azure configuration, administration, and support. Configuration, administration and support of VMware and Microsoft Hyper-V. Networking principles including VLAN’s, LAGS, VPN's and routing. Microsoft Office components such as Word More ❯
Responsible for the configuration and maintenance of the Group helpdesk ticketing platform (TrackIt!).Management of ticket lifecycles, technician workload balancing and reporting. Key Technical Skills: Advanced knowledge of Microsoft Azure and Microsoft Cloud Security, Storage & Networking. Advanced knowledge of VMWare Virtual Infrastructure & vSphere - implementation and management coupled with Advanced ESXi Server & VMWare Server knowledge/skills. … Advanced knowledge of cloud-based systems for communications, email, collaboration and file sharing i.e. Office 365; including SharePoint, Exchange Online, OneDrive and Microsoft Teams. Significant knowledge in Mobile Device Management and platforms including Microsoft Intune and Endpoint Manager. Significant administrative skills in Microsoft SQL Server to latest version. Advanced knowledge of Microsoft Windows Server Advanced knowledge of Active Directory infrastructure Management and implementation including DHCP and DNS. Advanced knowledge of Microsoft Windows Desktop to latest version (including earlier versions as needed). Advanced knowledge of Windows Server (e.g. 2019/2025). Remote Desktop services and Farms (including design, implementation, and maintenance). Significant knowledge of MicrosoftMore ❯
Responsible for the configuration and maintenance of the Group helpdesk ticketing platform (TrackIt!).Management of ticket lifecycles, technician workload balancing and reporting. Key Technical Skills: Advanced knowledge of Microsoft Azure and Microsoft Cloud Security, Storage & Networking. Advanced knowledge of VMWare Virtual Infrastructure & vSphere - implementation and management coupled with Advanced ESXi Server & VMWare Server knowledge/skills. … Advanced knowledge of cloud-based systems for communications, email, collaboration and file sharing i.e. Office 365; including SharePoint, Exchange Online, OneDrive and Microsoft Teams. Significant knowledge in Mobile Device Management and platforms including Microsoft Intune and Endpoint Manager. Significant administrative skills in Microsoft SQL Server to latest version. Advanced knowledge of Microsoft Windows Server Advanced knowledge of Active Directory infrastructure Management and implementation including DHCP and DNS. Advanced knowledge of Microsoft Windows Desktop to latest version (including earlier versions as needed). Advanced knowledge of Windows Server (e.g. 2019/2025). Remote Desktop services and Farms (including design, implementation, and maintenance). Significant knowledge of MicrosoftMore ❯
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge More ❯
London, England, United Kingdom Hybrid / WFH Options
Air IT Limited
activity in within the CRM system via projects and project tickets following established Air IT Project procedures Qualifications, Knowledge and Experience: Experience in administering and supporting the latest Microsoft technologies Experience in setting up and maintaining business system networks based on Microsoft technologies Excellent communication and customer service skills Microsoft Windows Server Operating Systems … Microsoft Windows Hyper-V and/or VMware vSphere and vCentre Microsoft 365 (experience in email migrations, InTune deployment, Azure Information Protection and related technologies, Azure/Entra AD join, AD Connect, SharePoint Online, DLP, MDM) Detailed knowledge of switching and routing, including VLANs and networking technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco … UniFi) Building and understanding Wireless networks topologies and the latest Wi-Fi standards (Meraki & UniFi) Conditional Access setup and configuration for Office 365 and related technologies Microsoft Active Directory, Windows Server and related server roles (IIS/RDS/DFS/NPS) Microsoft Entra Active Directory and InTune A current, valid driving licence Mimecast Gateway Backup More ❯
London, England, United Kingdom Hybrid / WFH Options
RMT Technology Ltd
build on our success by expanding all areas of our Company. What kind of person are we looking for? Technical skills & attributes required: Qualifications Relevant networking, infrastructure and Microsoft certifications and qualifications (such as MCSA, Cisco CCNA, JNCP, MCSA, VCP) Skills 5 + years of experience in IT infrastructure engineering for Microsoft 365/Azure – Managing … Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Manage Extensive knowledge and hands-on experience of Cloud solutions, migration and cloud backups solutions – experience with public and private cloud such as Azure and AWS Experience of virtualisation; maintaining and updating VMware vSphere and Hyper-V … re now looking for a Senior Infrastructure Engineer to join our growing team to service our expanding client base. Your responsibilities will include: Design, implementation and management of Microsoft based infrastructure projects and solutions including Microsoft 365, Active Directory, Exchange, Teams, SharePoint and Azure cloud services Plan and technically deliver migrations from on-prem More ❯
may be assigned. Responsible for desktop support, printing support, VPN support (to include support for telecommuters) and limited server support Responsible for administering several components within the entire Microsoft 365 suite Provide helpdesk service to end-users, troubleshooting issues related to personal computers, applications, networks and IP phones Provide onsite assistance for Systems and Network Engineers when needed … knowledge of Windows 10/11, MS Office/Office 365, network connectivity, printer installation and mapping, etc Proficiency in administration with at least 2 of the following Microsoft 365 components: EntraID, Intune, Purview, OneDrive, SharePoint, Teams Demonstrated expertise in standard workplace applications, including but not limited to Microsoft Office/Office 365, Visio, Project, Teams … setup and troubleshooting, preferably including the use of Intune PREFERRED QUALIFICATIONS A+ Certification, Enterprise IT and/or cybersecurity-related certifications Two or more years of experience with Exchange user administration Strong prior experience with Intune, Advanced Windows deployment or Autopilot, Azure, etc. Familiarity with ServiceNow Familiarity with IT Asset Management (ITAM) and Software Asset Management (SAM) KNOWLEDGE More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. The role requires proficiency in Microsoft Cloud solutions, Windows Server OS, and backup tools, along with strong problem-solving and communication skills. Shifts Primary Shift: Monday to Friday, morning shift 07:00am – 15:30pm, evening … interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune, Datto RMM, and … TeamViewer. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and More ❯
coordinate responses. Collaborate with the Problem Manager on detailed problem investigations. Participate in on-call rotations and provide after-hours support as needed. Key Requirements Strong knowledge of Microsoft Azure. Experience with Virtualization Technologies (VMware/Hyper-V). Solid understanding of Microsoft 365/Modern Workplace solutions (Intune, SharePoint, Exchange, Defender). Knowledge … of Microsoft On-Premise Solutions (Exchange, SharePoint). Proficiency with Windows Server, including Active Directory, ADFS, Group Policy, DHCP, DNS, NPS. Experience with Windows Desktop environments. Experience with Hosted Desktop VDI/Session Hosts (Azure Virtual Desktop, Microsoft RDS, Citrix, Horizon). Familiarity with VLANs and VPN configurations. Experience with PowerShell scripting. Knowledge of More ❯
Hyper-V). Familiarity with compliance standards (e.g., GDPR, ISO 27001) is a plus. Relevant industry certifications (e.g., CCNA, CompTIA Network+, CompTIA Security+, MCSA) are desirable. Experience with Microsoft 365, including administration and troubleshooting of Exchange Online, SharePoint, Teams, and OneDrive. Proficiency with Azure services, including Azure Active Directory (AAD), Virtual Machines, Networking, and Security management. … Experience in cloud solutions like Microsoft Azure, AWS, or Google Cloud. Familiarity with Identity and Access Management (IAM) tools such as Azure Entra ID, Active Directory, and LDAP. Knowledge of endpoint management using tools like Microsoft Intune or SCCM. Ability to apply backup and recovery solutions such as Veeam or Acronis. Excellent analytical, troubleshooting, and communication More ❯
environment. Strong Windows troubleshooting (Windows 10/11, Server 2016–2022). Good grasp of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs). Experience with Microsoft 365 (Exchange, SharePoint, Teams, Azure AD). Comfortable using RMM tools, ticketing systems, and remote desktop software. Excellent communication and time management skills. Based in Northern Ireland. … ROI required). Desirable: Experience with hospitality systems like Opera, Micros, RoomMaster, or Guestline. Knowledge of guest Wi-Fi platforms, VoIP, or CCTV systems. Relevant certifications (CompTIA Network+, Microsoft MCP/MD-102, Cisco CCNA). Background in an ITIL-based support environment. Package Salary: £30,000 – £33,000 DOE Bonuses: On-call and performance bonuses up to More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
technical documentation, support procedures and knowledge base articles Monitor application health using tools and/or custom dashboards Support integration and communication between cloud platforms (Azure, Entra ID, Microsoft 365) Contribute to service improvement initiatives, including root cause analysis and automation opportunities Participate in on-call rotations or after-hours incidents during peak retail periods Work within the … potential travel involved) The Skills: Previous experience in a similar role supporting over 200+ users Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud and Intune Autopilot VOIP system knowledge Windows imaging and deployment knowledge Understanding on servers Cisco Meraki MDM and SDWAN knowledge Understanding … fast-paced, high-stakes environments with shifting priorities Proactive self-starter who takes initiative to identify system gaps, inefficiencies and opportunities for optimisation Technical Skills: Deep knowledge of Microsoft 365, Exchange, Azure AD/Entra ID, FSLogix, image creation, snapshots, Azure storage, Password protection and security configurations Familiarity with macOS, iOS, iPadOS Jamf Pro or Kandji More ❯
for technology is only surpassed by our commitment to empowering our employees around the world. The Opportunity: We are seeking an enthusiastic, personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our amazing team! In this role, you will provide end-user desktop support to multiple users running Windows, Exchange and Office 365 environments. … The Desktop Support Engineer - Microsoft, Azure, O365 will provide desktop support and end-user server administration for all client issues while responding to Level 1 and 2 service tickets. You will work shoulder to shoulder with an awesome team and escalate all problems to the next level of support for guidance as well as contact third-party vendors … through the eyes of the customer. Bachelor’s degree in information technology related field, or 3+ years of equivalent combination of technical experience and education in the following: Microsoft Office 365 (O365) Microsoft Operating Systems such as Windows Server and Windows 10/11 Installing and configuring computer hardware operating systems and applications Active Directory including More ❯
TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on experience with Microsoft 365 (E3, E5, EMS) and Azure IaaS Proficiency in core Microsoft services: Exchange, SharePoint, Teams, Active Directory, Entra ID, Intune, Autopilot Advanced Troubleshooting: Expert-level … troubleshooting skills for MicrosoftServer and Desktop Operating Systems Virtualization and Backup: Experience with Hyper-V and/or VMware virtualization environments Knowledge of enterprise backup and recovery solutions Security-Focused: Strong understanding of security best practices and their implementation If you are interested in this position and have prior experience working in an Managed Service Environment then More ❯
TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on experience with Microsoft 365 (E3, E5, EMS) and Azure IaaS Proficiency in core Microsoft services: Exchange, SharePoint, Teams, Active Directory, Entra ID, Intune, Autopilot Advanced Troubleshooting: Expert-level … troubleshooting skills for MicrosoftServer and Desktop Operating Systems Virtualization and Backup: Experience with Hyper-V and/or VMware virtualization environments Knowledge of enterprise backup and recovery solutions Security-Focused: Strong understanding of security best practices and their implementation If you are interested in this position and have prior experience working in an Managed Service Environment then More ❯
technologies. Having access to a car during office hours and willingness to drive between locations. Essential Technical Skills Windows Server 2016/2019 Windows 10/11 desktops Microsoft Azure Office 365 and MS Office Suite MicrosoftExchange, Teams, OneDrive, SharePoint Active Directory Group Policy, DNS, DHCP Desktop Deployment Services Networking (Switching/VLANs More ❯
providers as required. Install, configure, and maintain a variety of devices including, but not limited to, desktop and laptop PCs, tablets, printers, and touchscreen equipment. Manage and administer Microsoft services such as Azure Active Directory, Office 365, and Exchange Online. Coordinate equipment and supply orders with vendors, ensuring timely delivery of consumables such as toner. Provide … IT projects throughout the year in partnership with external service providers. Qualifications and Experience: Essential: Minimum of 2 years’ experience in computer networks and systems maintenance Knowledge of Microsoft operating systems and applications Experience in Microsoft systems administration (Windows Server, 365, Azure) Desirable: Experience with Mobile Device Management solutions (e.g. Intune, Apple JAMF) Familiarity with supporting More ❯
London, England, United Kingdom Hybrid / WFH Options
Razorblue Group
time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply. Qualifications - Relevant networking, infrastructure and Microsoft qualifications (CCNA, JNCP, MCSA, VCP) Microsoft 365/Azure - Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/ More ❯
support role, with a solid background in managing enterprise-level environments. Knowledge of ITIL v3 principles or IT service management best practices is beneficial. Strong practical knowledge of Microsoft Azure Services, including Virtual Machines, Entra ID, networking components, Logic Apps, and Storage Accounts. Excellent problem-solving abilities, with a methodical approach to troubleshooting and the initiative to find … improve efficiency. Good grasp of core networking concepts, such as LAN and WAN infrastructure, VPNs, and firewall configurations. Hands-on familiarity with remote monitoring and management tools like Microsoft Intune, NinjaOne, and Jamf. Previous experience working with Cisco Meraki product is an added advantage. The Package: Basic annual salary up to £50,000 per annum. 25 days annual … Kingdom 2 weeks ago London, England, United Kingdom 6 days ago Systems and Infrastructure (Intelligent Infrastructure) Speculative Opportunities London, England, United Kingdom 2 weeks ago Lead Infrastructure Engineer - Exchange and Active Directory London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 16 hours ago Senior Infrastructure Operations Engineer City More ❯
Hyper-V). Familiarity with compliance standards (e.g., GDPR, ISO 27001) is a plus. Relevant industry certifications (e.g., CCNA, CompTIA Network+, CompTIA Security+, MCSA) are desirable. Experience with Microsoft 365, including administration and troubleshooting of Exchange Online, SharePoint, Teams, and OneDrive. Proficiency with Azure services, including Azure Active Directory (AAD), Virtual Machines, Networking, and Security management. … Experience in cloud solutions like Microsoft Azure, AWS, or Google Cloud. Familiarity with Identity and Access Management (IAM) tools such as Azure Entra ID, Active Directory, and LDAP. Knowledge of endpoint management using tools like Microsoft Intune or SCCM. Ability to apply backup and recovery solutions such as Veeam or Acronis. Excellent analytical, troubleshooting, and communication More ❯