Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯
Relay, Citrix, Aruba WiFi, Veeam back-up management, NAS/SAN storage, firewalls, networking, Security audits and Webroot antivirus software. Respond to client requests within support agreement targets Provide remotedesktop and server support Point of escalation for Technical Analysts Proactive management of client networks Build rapport with all new and existing clients to develop positive working relationships … a whole Call logging and regular feedback to the Service Desk Manager and Service Delivery Manager General Skills & Knowledge: A high level understanding of IT and networks. Knowledge of desktop, servers, and their components Knowledge of network devices and their roles Ability to plan, organize and adapt to various job tasks Open to respond to feedback and committed to … travel in Edinburgh area) Technical Skills: Must have proficiency in: Microsoft Office Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 RemoteDesktop VMWare ESXi Server Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for … will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for … Manager/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server 2016-2022, including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. · A good understanding of virtualization technologies such as Hyper-V. · Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard firewalls More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid / WFH Options
Klipboard
quality support for incidents and service requests raised through our Service Desk, working with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and RemoteDesktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and … implement migrations and deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week … oriented approach to problem-solving and task execution. Skills, Knowledge and Experience: Proficiency in traditional Microsoft Windows Server solutions, including: Active Directory and Group Policy File and Print services RemoteDesktop Services PowerShell scripting Fundamental knowledge of TCP/IP networking, VPNs, and network connectivity. Experience administering Microsoft 365 services (Email, OneDrive, Teams, SharePoint). Understanding of IT More ❯
Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list … with Azure, (Azure Active Directory/Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including RemoteDesktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Purple Computing Ltd
towards delivering our clients IT projects. Customer, supplier and third-party liaison throughout projects. Provide concise documentation of the systems and processes that you have implemented. Opportunities for Hybrid remote and onsite project delivery across the south and south-west of the UK. Personality Friendly, approachable and helpful. Confident on the telephone. Committed to maintaining impeccable standards of customer … terminations to RJ45/patch panels, server cabinets, trunking data cables and mounting WiFi access points. Experience deploying and administering cloud-based virtual Windows/Linux servers and Microsoft RemoteDesktop/Citrix-style environments, Microsoft Azure and virtualisation. Experience designing and managing FileMaker (Claris) database solutions. Bash/Shell scripting or any broadly equivalent transferrable knowledge in More ❯
End User Support Engineer I page is loaded End User Support Engineer I Apply remote type Hybrid Working locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R25_402 With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and … problem or incident management queue to final resolution; may also receive escalations from end user support staff Identify, solve and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points and voice services Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information … other support teams Continually update problem tickets including call notes with status and categorization changes Responsible for the administration of the following end user support functions: Physical and virtual desktop environments (Citrix preferred) Telephone systems (RingCentral preferred) Remotedesktop access Mobile end points (IOS environment) Incident management/Understanding of SLAs IT Equipment moves and setups within More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot and resolve common issues such as password resets … language to help them understand the issues and solutions. System Monitoring & Maintenance: Assist with monitoring system alerts and notifications, escalating any identified issues to the appropriate teams. Perform basic remote system maintenance and updates when needed. Knowledge Base Contribution: Contribute to internal and external knowledge bases by creating, updating, and maintaining documentation for common issues and solutions. Continuous Learning … Technical Expertise: Basic knowledge of IT concepts and troubleshooting methods. Familiarity with Windows and macOS operating systems. Understanding of common IT systems and applications, such as Microsoft Office 365, remotedesktop tools, and basic networking. Soft Skills: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Problem-solving mindset and attention to detail. More ❯
Newton Abbot, Devon, United Kingdom Hybrid / WFH Options
Amulet Hotkey
from home options. The Role As a Solutions Engineer, you will play a key technical role within Amulet Hotkey's operations. This hands-on position involves architecting and implementing remotedesktop and virtualized solutions for blue-chip organizations across EMEA, with travel to customer sites within these regions. You will collaborate closely with Sales and Technical teams, supporting … roles. Strong pre-sales skills, with excellent communication and customer relations. Expertise in data centre solutions and system administration. Hands-on experience with Linux and Windows OS. Proficiency with remote access protocols like Citrix, Horizon, and PCoIP. Background in Citrix, Hyper-V, VMware VDI, and virtualization technologies. Experience with hybrid/cloud VDI solutions on Azure, AWS, or Citrix. More ❯
phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester Hybrid working is in place If you have previous experience working … in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking skills would stand you in great stead for this role. Experience using remotedesktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great BUT this NOT essential. Finally, you will be working in More ❯
Bolton - Hybrid, Lancashire, United Kingdom Hybrid / WFH Options
hireful
phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us… Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester – Hybrid working is in place If you have previous experience working … in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking skills would stand you in great stead for this role. Experience using remotedesktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great…BUT this NOT essential. Finally, you will be working in More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum up to £30k base DOE plus great benef
1 Kings Court, Kingsway South, Team Valley Trading Estate, Gateshead, England Hybrid / WFH Options
LM GLOBAL TELECOMS LTD
related issues. Issue Diagnosis: Diagnose technical problems by gathering information from users, identifying the root cause of the issue, and determining appropriate solutions. Problem Resolution: Resolve issues related to desktop and laptop computers, operating systems, software applications, printers, and peripheral devices. Incident Management: Log incidents and service requests accurately in the IT service management system. Track and monitor progress … to ensure timely resolution. Escalation: Escalate unresolved or complex issues to 2nd Line Support or other relevant IT teams, providing detailed documentation of the issue and troubleshooting steps taken. Remote Support: Provide remote support to users in different locations using remotedesktop tools. User Training: Educate users on best practices and provide guidance on software and … Week Monday - Friday 9am-5pm. May require occasional evening or weekend work for maintenance or urgent support needs. You'll be based in an office environment with potential for remote work after successfully passing your probationary period. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 26th August 2025 Start Date Wednesday, 27th August 2025 Desired More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
matter expert across a defined portfolio of applications What You’ll Bring: Experience in 1st or 2nd line support within a Windows environment Good working knowledge of tools like RemoteDesktop, Active Directory, and Office 365 Strong troubleshooting and documentation skills A methodical approach and calm, customer-focused attitude Experience working to SLAs and managing your own ticket More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ashdown Group
Engineer role. As the IT Consultant, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remotedesktop and virtualised solutions for the business clients. You will work closely with sales and technical teams, providing pre-sales and post-sales support and you will also … sales experience. You will have a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is £65,000 - £75,000 per More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: RemoteDesktop Experience. SQL Knowledge. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under … report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve … partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remotedesktop environments and networking • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a More ❯
Our client is on the lookout for Field Service Engineers and Technicians to join them on a permanent basis. This will be a remote role, but with a fair amount of time spent on site, so you will need to live within a commutable distance to their site near Dundee. The Field Service Engineers will perform preventative maintenance, troubleshooting … Outlook, Excel, IP and software for troubleshooting) Qualification of working on Site safely Desirable requirements: Previous HVAC training and F-Gas qualification Strong understanding of IT related subjects, CMD, remotedesktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols C&G2391-5 Test & Inspect or equivalent Familiar with SANS 10142-1 standard HV authorised … inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards Conduct risk assessment and implement More ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
Red - Specialist Recruitment
Our client is on the lookout for Field Service Engineers and Technicians to join them on a permanent basis. This will be a remote role, but with a fair amount of time spent on site, so you will need to live within a commutable distance to their site near Dundee. The Field Service Engineers will perform preventative maintenance, troubleshooting … Outlook, Excel, IP and software for troubleshooting) Qualification of working on Site safely Desirable requirements: Previous HVAC training and F-Gas qualification Strong understanding of IT related subjects, CMD, remotedesktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols C&G2391-5 Test & Inspect or equivalent Familiar with SANS (phone number removed) standard HV … inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards Conduct risk assessment and implement More ❯
Dundee, Dundee City, City of Dundee, United Kingdom Hybrid / WFH Options
Red - Specialist Recruitment
Our client is on the lookout for Field Service Engineers and Technicians to join them on a permanent basis. This will be a remote role, but with a fair amount of time spent on site, so you will need to live within a commutable distance to their site near Dundee. The Field Service Engineers will perform preventative maintenance, troubleshooting … Outlook, Excel, IP and software for troubleshooting) Qualification of working on Site safely Desirable requirements: Previous HVAC training and F-Gas qualification Strong understanding of IT related subjects, CMD, remotedesktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols C&G2391-5 Test & Inspect or equivalent Familiar with SANS (phone number removed) standard HV … inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance works Perform system software and firmware upgrades Monitor operation performance monitoring and data assessment Provide phone support and remote diagnostics to customers Troubleshoot equipment located at BESS sites Manage spare parts Responsible for safety work complying with local safety regulations and safety standards Conduct risk assessment and implement More ❯