Director of Product & Strategy, CXM Flex London - United Kingdom - Full Time
- Location
- Greater London, England, United Kingdom
a clear multi‐year strategy that balances investment between sustaining the current install base, modernizing the platform, and enabling well‐definedmigrationpaths to CXM SaaS(Evolve). Translate enterprise customer requirements — security, data sovereignty, regulatory residency, air‐gapped environments, FIPS/FedRAMP‐adjacent expectations — into differentiated product capabilities. Define the position … work in both on‐premise and hybrid topologies. Define and operationalize the migration narrative and tooling that helps on‐premise customers progress to CXM SaaS at their own pace. Establish strong product management practices around backward compatibility, deprecation policy, and long‐term support commitments. Integrate insights from Customer Success, Professional ...