Head of Engineering (Client Experience)
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
across the Engineering organisation. Experience and Skills You Need in this Role: Experience in leading and managing large teams or projects in a B2B SaaS environment, ideally with exposure to client administration, onboarding, or similar back‐office product domains. Track record of partnering very closely with the Product team … client needs. Proven expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud‐based solutions. Broad understanding of B2B SaaS dynamics, including client lifecycle management, churn prevention, onboarding experience, and self‐service product design. Be driven by data and experiments to improve client experience ...