IT Service Delivery Manager
- Hiring Organisation
- IT Stars Recruitment
- Location
- Nationwide, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum
service reviews, QBRs and senior stakeholder meetings. Demonstrable experience managing major incidents, customer escalations and service performance issues. Experience using ITSM platforms such as Salesforce, ServiceNow or equivalent systems. Ownership of KPI, SLA and operational reporting. Experience coordinating geographically dispersed teams and third-party suppliers. Strong analytical skills, including excellent ...