26 to 50 of 50 Remote/Hybrid Service Delivery Manager Jobs

Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. What … feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding. What You’ll Do As Our Service Delivery Manager You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service ...

term contract. This is an opportunity to play a central role in ensuring Nest’s pension scheme continues to deliver a reliable, high-quality service for millions of customers. As Service Delivery Manager, you’ll work at the heart of a complex outsourced operational environment, using … insight, assurance and stakeholder management to make sure service performance remains strong and customer outcomes stay front and centre. You’ll join a collaborative Service Delivery team with real influence across Nest and its Scheme Administrator, helping to resolve issues, identify improvements and shape operational change. ...

those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely … with customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting:Produce both customer and internal service reporting. Service Reviews:Conduct regular reviews with customers. Customer Management:Handle escalations, issues, problems, and requirements. ...

them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely … with customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join ...

Service Delivery Manager Dungannon | £40,000-£50,000 | Hybrid working MCS Group is delighted to be partnering with an established and growing Northern Ireland organisation in its search for an experienced IT Service Delivery Manager . This is a newly created position offering genuine … ownership of day-to-day IT service delivery. You will lead a small, capable internal support team, manage operational performance and ensure incidents, escalations and service issues are driven through to completion. This is not an entry-level management opportunity or a purely strategic position. The successful candidate ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity … knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

oneclientscall when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: UnitedKingdom | Work Arrangement: Hybrid | Contract type: Full-time | Visa Requirements: Valid Visa forUK | Language Requirements: Fluent/professionalEnglish … written and verbal Weare looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, youwill own the end-to-end service experience, acting as the trusted partner to our clients while ensuring services ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL ...

Morson Human Resources Limited is seeking an experienced Technical Service Delivery Manager for a 6 month contract. The role is hybrid, primarily remote with occasional travel to Luton, and offers £75 to £93 per hour inside IR35. The successful candidate will interface between engineering teams and stakeholders … ensure effective service delivery, continuous improvement, and operational excellence within a Defence environment. #J-18808-Ljbffr ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will ...

Mitel Networks in the United Kingdom is looking for a Service Delivery Manager to ensure the effective delivery of contracted services. The role focuses on managing service performance, leading service reviews, and driving continuous improvement. The ideal candidate will have a customer-centric mindset ...

Ensono is seeking an Expert Service Delivery Manager to own end-to-end service relationships for strategic mainframe-centric clients. You’ll be the executive face to CIO/CTO-level stakeholders, orchestrating delivery across z/OS, distributed and cloud platforms to drive continual … service improvement. This senior role requires 8+ years ITSM experience, ITIL knowledge, and the ability to operate in multi-platform environments, including travel to client sites as needed, in a dynamic, enterprise #J-18808-Ljbffr ...

Sharp Business Systems France is seeking an experienced Service Delivery Manager to lead the day-to-day delivery of managed services in a hybrid working environment. You will ensure operational excellence, maintain strong client relationships, and drive continual service improvement across multiple accounts. You will … lead a team, manage SLAs and KPIs, and collaborate with onsite teams, technical specialists, service desk, and commercial teams to deliver exceptional customer outcomes. #J-18808-Ljbffr ...

Natilik is seeking a Service Delivery Manager for a 12-month fixed-term contract in London, with hybrid working (2 days in the office). You will act as the conduit for client-delivered services, ensure SLAs are met, provide client reporting, and drive continual service improvements. A client-facing, delivery-focused background and proficiency with Microsoft Office are essential. The role reports to the Client Success Director and involves on-site client engagements, renewals management, and #J-18808-Ljbffr ...

recruiting a Senior Service Delivery Manager to shape the success of a major transformation programme. You will drive service excellence, strengthen client partnerships, and ensure services evolve to meet changing business needs. This hybrid role is based primarily at the client site in Belfast ...

play a leading role in delivering secure, high-quality IT services that enable critical public sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you\'ll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships ...

Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers … reduce operational costs — all while staying fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written ...

Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills ...

Splendid Hospitality Group is seeking a Group IT Manager in Watford to lead day-to-day IT service performance, supplier governance and a small internal team. You will ensure service levels meet business needs and manage external partners across infrastructure, networks and security controls. The role focuses ...

Cobweb is seeking an experienced Operations Manager for a full-time position at their headquarters in Fareham, UK. This role is pivotal for ensuring the effective delivery of Cobweb’s Support and Managed Services. The Operations Manager will manage operational performance, ensuring that service quality … SLAs are met. The ideal candidate will have a strong background in managing day-to-day services with a focus on delivery, efficiency, and customer experience. The position also offers a hybrid work model, requiring occasional travel. #J-18808-Ljbffr ...

Funplazambsc in London is recruiting an Application Manager on a temporary ongoing contract with a pay rate of between 464.94 and 650 per day depending on PAYE/UMB terms. The role is full-time with 1–2 days in the office per week, hybrid working in London. ...

Capgemini is seeking a Change Manager for the Relaunch@Capgemini program in the UK. The role focuses on applying a predictive mindset to change to prevent service disruption and to manage the Capgemini account function with client networks. The position offers hybrid working across Capgemini offices, client sites ...

Prophix is seeking a Manager, Services to lead high-quality CPM and FP&A implementations across its growing EMEA client base. Reporting to the Director, Professional Services, you will build and coach a team of consultants, own delivery standards, and be the senior point of accountability for engagement ...