IT Support Team Leader
- Hiring Organisation
- Inspired ICT Ltd
- Location
- Berkshire, Wokingham, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £45000/annum
including hands-on support and project work at customer sites. Your Responsibilities As Team Leader, you will set the standard for ticket management, customer communication and day-to-day support delivery, helping keep the helpdesk organised and work moving. You will need to lead by example, modelling professionalism, clear communication … timely customer updates. Good hands-on technical support experience across Windows devices, Microsoft 365, networking and general school IT environments. Excellent written and verbal communication skills, with the ability to explain technical issues clearly to non-technical users. A calm, organised and proactive approach, with the ability to support ...