Senior Service Manager
- Hiring Organisation
- UK Health Security Agency
- Location
- Birmingham, Leeds, Liverpool, London (Canary Wharf), United Kingdom
- Employment Type
- Permanent
- Salary
- £41983.00 - £52113.00 a year
improvements. Work across the directorate to gather requirements and scope new services, translating into functional and non-functional business requirements and user stories for delivery, focusing on a consistent experience and integration with existing workflows. Map out As-Is, anddesign To-Be processes supporting cost and benefit … directorate at working groups and meetings. Own the service delivery plan, ensuring work is carried out to a high standard, aligning with user and service needs, business objectives and priorities, the data strategy and digital best practice. Produce and maintain regular reports and dashboard to measure service performance ...