9 of 9 Customer Retention Jobs in Yorkshire

Understand tracking requirements via Google Tag Manager and support configuration. Work with technical teams on dataLayer specifications for custom tracking. Ensure tracking and reporting align with client KPIs. Client Retention Build strong relationships with clients. Take a senior role in managing Paid accounts. Implement strategies to meet KPIs and objectives. Support the team in resolving client issues. Authority More ❯

This hands-on role will see you take ownership of daily trading performance across the website, email, SMS, and app playing a key role in delivering revenue growth, increasing customer retention, and improving onsite performance. You'll join a dynamic team at a company that develops and sells Cosmetics products direct to consumers. Working closely with the More ❯

new business opportunities to drive profitable growth within the sector Implement national sales strategies at a local level to achieve performance targets Deliver KPIs including volume, revenue, gross margin, customer retention, and re-contracting Develop long-term relationships with key customers and internal stakeholders to maximise opportunities Proactively manage your sales pipeline including prospecting, renewals, and pricing More ❯

them. What sets this role apart is the blend of vision and execution. There's strategy to shape, but also sleeves to roll up. Financial performance, team culture, client retention, innovation - it all comes under your wing. To thrive here, you don't need to come from a specific industry background. What matters most is your ability to More ❯

We're Hiring: Head of Customer Operations Sheffield Lead Transformation in a Global SaaS Business Full-Time Fixed-Term Contract (12 months) Location: Sheffield (Hybrid, 3 days in the office, 2 days from home) Scope: Lead operations across key product verticals + oversee our central Customer Resolution function Are you a change leader with a passion for transforming … customer operations at scale? We're looking for a Head of Customer Operations to join our team-reporting into the Director, Global Customer Operations -to help reshape how we deliver exceptional service across the globe. Your Impact This is not just an operational leadership role, it's a transformation opportunity. You'll: Drive end-to-end operational … change across people, process & technology Lead the adoption of digital and self-service solutions to scale customer success Standardise and streamline operations to support rapid global growth Embed a high-performance culture built on data, ownership, and innovation Deliver real, measurable improvement in customer outcomes (NPS, retention, CSAT) What We're Looking For Proven track record More ❯

the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯

the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯

on leads. Provides general intelligence on key competitors. Sells the business unit's capabilities and differentiation frameworks. Recognizes and communicates sales opportunities for other business units. Sets and manages customer expectations. Collaborates with companywide resources to achieve superior customer satisfaction. Organizes and hosts client visits. Evaluates quotations for territory and provides inputs to ensure client and company requirements … transatlantic responsibilities. Leads client presentations. Supports an established client base where appropriate. Qualifications (Minimum Required): Bachelors degree in life science or business field preferred. Advanced industry knowledge. Demonstrated client retention skills. Ability to manage difficult client and/or financial situations. Ability to differentiate Fortrea from competitors. Strong working relationship with internal Fortrea management and site leadership. Demonstrated More ❯

aims and ambitions, issues and challenges Develop and maintain strong, long-term client relationships built on trust and results Working collaboratively with the wider CDS operational teams to ensure customer satisfaction related to service delivery/support services across CDS clients. To develop ‘higher and wider’ client relationships across your nominated accounts. Flexibility and innovation to respond to customer needs, often travelling to customer sites to work with them to … develop and agree solutions. About You Hardworking, determined individual who is results driven Strong understanding of digital, data and technology solutions and delivery approach Proven track record of client retention and account growth Self-starter equipped with tenacity, resilience and a competitive streak Strong communicator, with a desire to build long-term relationships At Furza, we’re committed More ❯