IT Support Jobs in Yorkshire

26 to 50 of 54 IT Support Jobs in Yorkshire

PACS Technical Support Engineer, IT Healthcare Systems

Leeds, Holbeck, West Yorkshire, United Kingdom
TRS Consulting
PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £40,000 to £50,000 (Depending on Experience) 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems * ** Hybrid role with two days per … week in the office ** PACS Technical Support Engineer, IT Healthcare Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or … phone Working with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACS Technical Support Engineer, IT Healthcare Systems To be considered for this role you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum
Posted:

IT Support Apprentice

Harrogate, North Yorkshire, England, United Kingdom
QA
Employer description: Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. As an apprentice you’ll gain real-world experience while developing … your skills through a funded apprenticeship programme. If you're enthusiastic, eager to learn, and looking to build a career in IT – this is your chance! Responsibilities: Set up, configure and upgrade IT equipment including printers, routers, switches, and RAM Configure VLANs and support network device setup and maintenance Install and update operating systems, office suites and … software packages Apply regular system updates, security patches and driver installations through remote management tools Respond to support tickets and technical queries across multiple channels – phone, email, messaging and video Provide timely first-line support for internal users and external clients Troubleshoot hardware, software and network issues using tools such as an RMM, Task Manager and Wireshark Work More ❯
Employment Type: Full-Time
Salary: £18,000 - £20,000 per annum
Posted:

IT Support Technician

Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for an IT Support Technician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team … who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. IT Support Technician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep accurate records … of all site information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead IT Support Technician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud support • Experience working More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted:

3rd Line IT Support Engineer

Barnsley, South Yorkshire, England, United Kingdom
Red Rhino Solutions
We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General … Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a … Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customer centric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent experience but not essential A bonus would be any experience More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

3rd Line IT Support Engineer

York, North Yorkshire, England, United Kingdom
Red Rhino Solutions
We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General … Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a … Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customer centric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent experience but not essential A bonus would be any experience More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

3rd Line IT Support Engineer

Leeds, West Yorkshire, England, United Kingdom
Red Rhino Solutions
We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General … Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a … Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customer centric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent experience but not essential A bonus would be any experience More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

IT Support Engineer

Wakefield, Yorkshire, United Kingdom
Amazon
We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We're seeking an exceptional Senior IT Support Engineer for our bran new site located … This role offers the perfect blend of technical challenges and opportunity, ideal for someone who thrives on solving complex problems while inspiring technical excellence in others. As our Senior IT Support Engineer, no two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one … day and come up with new processes that make our IT systems better the next. You'll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow. What's On Offer - Competitive compensation packages including comprehensive health insurance and paid mobile phone allowance. - Investment in your growth through More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Apprentice IT Support Technician

Unit 32, Priory Tec Park, Saxon Way, Priory Park, Hessle, England
XPS SOLUTIONS LIMITED
You will be responsible for the IT and technical support for the company and potential clients. Role Deliver remote and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system … Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of customer satisfaction Contribute to documentation and internal knowledge sharing Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable) You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off More ❯
Employment Type: Advanced Apprenticeship
Salary: £13,741 a year
Posted:

Senior Applications & IT Support Engineer

Leeds, West Yorkshire, United Kingdom
In Technology Group
Role: Senior Applications & IT Support Engineer Location: Leeds Salary : £45,000 - £48,000 Work Model: Hybrid/Flexible working available A leading organisation is seeking a Senior Applications & IT Support Engineer to play a pivotal role in supporting business-critical applications and leading the implementation of Microsoft Dynamics 365 (D365). This is an excellent opportunity … to join a forward-thinking IT team driving innovation across systems and processes. Key Responsibilities: Provide 2nd and 3rd line support for key business applications including AX 2012, D365, PPMS, and PTS Lead and support application-related projects from planning to implementation Maintain integrations across hybrid infrastructure (cloud and on-premises) Drive improvements in ERP and production … system performance Deliver end-user training and ongoing support Collaborate with finance, production, and third-party vendors to support business needs Assist with stocktake and other business-critical functions (some out-of-hours work required) Ideal Candidate You are: An experienced senior support engineer with ERP application knowledge, particularly AX or D365 Confident in managing hybrid IT More ❯
Employment Type: Permanent
Salary: £45000 - £48000/annum
Posted:

IT Support Apprentice

10 Hassacarr Close, Chessingham Park Dunnington, York, North Yorkshire, England
SIMPSON (YORK) LIMITED
As IT Support Apprentice you'll provide first-line support, maintain IT systems, assist with hardware and software setups. Using a wide range of technologies, including Microsoft 365, device management, and cybersecurity tools, while developing essential skills and knowledge to build a successful career in IT. Role Respond promptly to incoming support requests and aim … to resolve issues efficiently Carry out daily system checks and report any anomalies to senior staff Prepare and configure IT equipment for new employees or hot desk arrangements Update asset records to reflect movements, disposals, or new acquisitions Maintain a tidy and organised IT workspace, including storage areas and hardware cupboards Provide basic guidance to users on commonly … used IT systems and tools Assist with troubleshooting and maintenance of printers and other peripherals Keep documentation up to date for standard support procedures and user guides Enrol new devices into Intune and ensure they meet compliance requirements Monitor alerts from CrowdStrike and escalate any suspicious activity Review and manage quarantined emails and spam reports in the email More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,000 a year
Posted:

3rd Line IT Support Engineer - Hull

Hessle, North Humberside, England, United Kingdom
Principal IT
IT 3rd Line Support Engineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rd line engineer to join their team. In this role you will play a vital … part in supporting their future strategy. They are looking for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rd line technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation … and virtualisation and will also have experience of supporting network infrastructure and wireless connectivity in a large corporate setting. As this role is both technical and operational you will support the day-to-day running of the IT Servers and Networks to agreed service levels and installation of new hardware and systems when required with participation as a More ❯
Employment Type: Full-Time
Salary: £35,000 - £38,000 per annum
Posted:

3rd Line IT Support Engineer - Hull

Hessle, East Riding of Yorkshire, United Kingdom
Principal IT
IT 3rd Line Support Engineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rd line engineer to join their team. In this role you will play a vital … part in supporting their future strategy. They are looking for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rd line technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation … and virtualisation and will also have experience of supporting network infrastructure and wireless connectivity in a large corporate setting. As this role is both technical and operational you will support the day-to-day running of the IT Servers and Networks to agreed service levels and installation of new hardware and systems when required with participation as a More ❯
Employment Type: Permanent
Salary: £35000 - £38000/annum
Posted:

IT Trainer & Support Specialist

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Staff Power Group Limited
Job Title: IT Trainer & Support Specialist Location: York City Centre Hours: Full-time Salary: Competitive Staff Power is delighted to be recruiting on behalf of a respected, forward-thinking public sector organisation in York. Were looking for a passionate, people-focused IT Trainer & Support Specialist to join their growing team. This is an exciting opportunity for … wants to make a lasting impact by improving digital confidence and capability across an organisation. Training Is at the Heart of This Role As the go-to expert for IT training, you'll take the lead in designing and delivering engaging learning experiences that help staff across all levels get the most out of their systems and tools. Whether … you're onboarding new starters, running group workshops, or offering one-on-one support, your focus will be on making IT accessible, effective, and easy to use. What Youll Be Doing: Leading tailored IT training sessions (1-to-1 and group-based) across systems, apps, and internal processes Designing and maintaining user-friendly learning materials such as More ❯
Employment Type: Permanent, Work From Home
Posted:

IT Support Apprentice

69 NEWPORT ROAD, MIDDLESBROUGH, England
LEARNING KEY (TRAINING & CONSULTANCY) LIMITED
Statement Of Purpose: The post holder will work under the direction and instruction of the Director, providing technical and student support within IT. Role Main Duties And Responsibilities Supervision of the classroom: To provide support services to teaching staff in organising requirements for their work and ensuring all equipment, materials and technologies are ready for lessons/project … work. To prepare, design and deliver teaching aids to support IT tutors as required. To assist in the maintenance of safety standards in the Academy, as per the planned maintenance schedule and as directed by the Manager. To support the development and delivery of Computer networks, Cyber security and Software development. To ensure IT equipment is … maintained correctly. To organise equipment for lessons to students undertaking IT qualifications/exams. To undertake such other tasks relevant to the work of the IT or the needs of the Academy as they may arise. To assist the tutor in small groups of students with the completion of IT work. To work in the classroom with More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,526.20 a year
Posted:

PACS Technical Support Engineer, IT Healthcare Systems

Leeds, Yorkshire, United Kingdom
TRS Consulting (UK) Ltd
PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £45,000 to £50,000 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems Hybrid role with two days per week in the … office Following continued growth, this market-leading organisation now seeks to recruit a customer-focused PACS Technical Support Engineer. In this rewarding role, the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging customers Ensuring that … customer satisfaction is achieved and maintained To be considered for this role, you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or NHS IT Engineering background This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line IT Support

Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
X IT TRAINEE/1ST LINE SUPPORT CONTRACTS LOCATION - YORK - HYBRID WORKING 6 MONTH CONTRACTS .00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in 2 x Computer Science Graduates to start their careers in a 1st Line IT Support role. These positions are both Contract … last a minimum of 6 months. What you'll need to succeed The Hiring Managers are looking for bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT … background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team. What you'll get in return The Day Rate will be between .00 & an initial 6-Month Contract. The working pattern is Hybrid after the Training More ❯
Employment Type: Contract
Rate: GBP 110 - 120 Daily
Posted:

1st Line IT Support

North Yorkshire, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
X IT TRAINEE/1ST LINE SUPPORT CONTRACTS LOCATION - YORK - HYBRID WORKING 6 MONTH CONTRACTS £110.00 - £120.00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in 2 x Computer Science Graduates to start their careers in a 1st Line IT Support role. These positions are both … last a minimum of 6 months. What you'll need to succeed The Hiring Managers are looking for bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT … background alongside previous Customer Service type employment would be encouraged to apply. Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team. What you'll get in return The Day Rate will be between £110.00 - £120.00 & an initial 6-Month Contract. The working pattern is Hybrid after the More ❯
Employment Type: Contractor
Rate: £110 - £120 per day
Posted:

IT Support Engineer Senior Support

Leeds, West Yorkshire, England, United Kingdom
Nextech
Technical Support Engineer/Senior Support - Leeds - £26,000 - £32,000 DOE Location: Leeds, West Yorkshire Salary: £26,000 - £32,000 per annum (Depending on Experience) Job Type: Full-Time, Permanent Industry: Managed Service Provider (MSP) Are you a hands-on IT professional looking to take the next step in your technical career? Do you enjoy solving … problems and mentoring junior colleagues? Join a growing, locally focused MSP in Leeds and be part of a collaborative and forward-thinking team. About the Role As a Technical Support Engineer , you'll play a key role in delivering outstanding 2nd Line Support to a broad range of clients across the West Yorkshire area. This is a hands … with our 1st Line team, offering mentorship and guidance, while also handling escalated technical issues and contributing to project work. What You'll Be Doing Provide 2nd Line technical support via phone, email, and remote tools Troubleshoot and resolve issues across Windows Server, Office 365, networking, and endpoint devices Support on-site client visits when required Assist with More ❯
Employment Type: Full-Time
Salary: £26,000 - £32,000 per annum
Posted:

IT Support Technician– M365/Windows OS

Rotherham, South Yorkshire, England, United Kingdom
ALTECH GROUP LTD
IT Support Technician– M365/Windows OS I’m supporting a thriving business, as they bolster their small, but talented IT team. The role will be providing 1st/2nd line support to a large user base, answering and resolving queries and technical challenges. The role is working on a busy helpdesk, supporting colleagues with different … support queries, mainly resolvable using M365 admin centre. That said the support team help rectify tickets across sharepoint, internal business systems and networking challenges too. A solid aptitude for security, including firewall and endpoint resolution will be needed too. Experience of conducting daily routines including server back up checks (Azure and VMWare) would be highly desirable. The role … will also be involved in small IT projects and will be involved in upgrades/new installs. This role will suit a real all rounder with a passion for good customer service and rapport building. The role is paying £28-30,000 plus a really strong set of benefits. It will be on site, 5 days a week. More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

1st Line - IT Support

York, North Yorkshire, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
IT SERVICE DESK - 1ST LINE3 - MONTH CONTRACT YORK BASED - HYBRID WORKING DAY RATE - £120 (UMB RATE) Your new role The 1st Line IT Service Desk Analysts will be the first point of contact for our client's users and will be responsible for accurately logging incidents and attemptingFirst time resolution where possible of IT issues. What you … ll need to succeed Experience in a similar IT service desk environment would be preferred and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role.As this is very much a customer-facing role More ❯
Employment Type: Full-Time
Salary: £120 per day
Posted:

1st Line - IT Support

York, North Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Business Support
IT SERVICE DESK - 1ST LINE3 - MONTH CONTRACT YORK BASED - HYBRID WORKING DAY RATE - £120 (UMB RATE) Your new role The 1st Line IT Service Desk Analysts will be the first point of contact for our client's users and will be responsible for accurately logging incidents and attempting First time resolution where possible of IT issues. What … you'll need to succeed Experience in a similar IT service desk environment would be preferred and previous 1st Line Level knowledge would be an advantage.Candidates who have experience and knowledge of Windows 11, M365 Suite (Outlook, Word, Excel, Teams & SharePoint) and an understanding of ITIL would be ideal for this role. As this is very much a customer More ❯
Employment Type: Contract
Rate: £120/day 120
Posted:

Senior Applications & IT Support Engineer

Leeds, West Yorkshire, United Kingdom
In Technology Group
We have a current opportunity for a Senior Applications & IT Support Engineer on a permanent basis. The position will be based in Leeds. For further information about this position please apply. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum
Posted:

IT Service Desk Analyst / 1st Line Support Analyst

Leeds, West Yorkshire, Yorkshire, United Kingdom
DGH Recruitment
IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service Desk Analyst will report to the … and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: * Providing a professional and consistent level of Technology support to all staff * Responding to incoming incidents and requests at first point of contact reported via all mediums * Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement * Maintaining and updating incidents and More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Engineer

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Mana Resourcing Ltd
Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical … Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc. * Scripting knowledge * Comprehensive understanding of Microsoft tools and application environments * Networking knowledge * Strong communication, organization, problem-solving, and diagnostic skills * At ease with showcasing solutions … to various audiences, including engineers, developers, architects, IT managers, and executives * Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge Peterborough Nottingham Northampton Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton More ❯
Employment Type: Permanent
Salary: £41000 - £43000/annum Bonus + Good Package
Posted:

IT Helpdesk Support

Malton, Yorkshire, United Kingdom
Castle Employment Agency Ltd
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service … efficiently managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate … closely with IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
IT Support
Yorkshire
10th Percentile
£23,500
25th Percentile
£25,750
Median
£30,500
75th Percentile
£35,000
90th Percentile
£43,250