Job Title: IT Support - Microsoft365 Technician Location: West Yorkshire Salary: Competitive We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance … and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Responsibilities: Deliver first-line and advanced technical support for Microsoft Dynamics CRM and all associated business critical applications including issue diagnosis, resolution, and escalation where necessary Monitor and administer ITSM Perform light-touch configuration and customisation within Dynamics CRM and Power Platform (Power … Apps, Power Automate) to meet evolving business needs Collaborate with stakeholders to identify opportunities for process automation and system integration using Microsoft Dynamics CRM, Teams, SharePoint, and Power Platform tools Evaluate and recommend technical solutions aligned with Microsoft best practices, focusing on scalability, maintainability, and user experience Contribute to the ongoing design and implementation of Microsoft Dynamics More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
Fruition Group
Job Title: M365/PowerApps Engineer Location: Wakefield - Hybrid (Weekly travel to London) Salary: £60,000 - £80,000 per annum, depending on experience Why Apply? This is an exciting opportunity to step into a key permanent role with a leading tech-for-good organisation undergoing digital transformation. As a Microsoft Power/M365 Engineer, you'll be at the … forefront of designing and implementing scalable solutions that enhance business performance. If you're passionate about Microsoft365, Power Platform development, automation, and enterprise IT architecture, this role offers the perfect blend of innovation, collaboration, and professional growth. Responsibilities Conduct a comprehensive analysis of the existing Microsoft365 tenant to identify opportunities for optimisation … with enterprise standards. Provide end-user training and documentation on newly developed applications. Support ongoing system improvements across SharePoint Online, Teams, and Exchange Online environments. Microsoft Power/M365 Engineer Requirements Proven experience in Microsoft365 administration and configuration. Strong technical skills in PowerApps, Power Automate, and Power BI development. Working knowledge of Azure AD, SharePoint More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Fruition Group
Job Title: M365/PowerApps Engineer Location: Wakefield - Hybrid (Weekly travel to London) Salary: £60,000 - £80,000 per annum, depending on experience Why Apply? This is an exciting opportunity to step into a key permanent role with a leading tech-for-good organisation undergoing digital transformation. As a Microsoft Power/M365 Engineer, you'll be at the … forefront of designing and implementing scalable solutions that enhance business performance. If you're passionate about Microsoft365, Power Platform development, automation, and enterprise IT architecture, this role offers the perfect blend of innovation, collaboration, and professional growth. Responsibilities Conduct a comprehensive analysis of the existing Microsoft365 tenant to identify opportunities for optimisation … with enterprise standards. Provide end-user training and documentation on newly developed applications. Support ongoing system improvements across SharePoint Online, Teams, and Exchange Online environments. Microsoft Power/M365 Engineer Requirements Proven experience in Microsoft365 administration and configuration. Strong technical skills in PowerApps, Power Automate, and Power BI development. Working knowledge of Azure AD, SharePoint More ❯
and efficient solutions. Key Responsibilities Provide 2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft365, Active Directory, and Windows Server environments. Support end-users with technical queries in a professional and friendly manner. Visit client sites to perform installations, maintenance, and … development. Participate in an on-call rota to provide out-of-hours support. Skills & Experience Required Proven experience in a technical engineering or IT support role. Strong knowledge of: Microsoft365 (Exchange Online, SharePoint, Teams, Entra ID) Active Directory, Group Policy, and user/group management Networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls) Virtualisation (RDP … clearly to non-technical users. Team-oriented mindset with the ability to work independently when required. Full UK driving licence and willingness to travel to client sites. Desirable Certifications Microsoft365 Certified: Fundamentals Microsoft Certified: Azure Fundamentals CompTIA A+, Network+, Server+, or equivalent ITIL v4 Foundation Security-related certifications (CompTIA Security+, Microsoft SC-900) Additional More ❯
Rotherham, South Yorkshire, England, United Kingdom
Elevate Technology Group Ltd
and 2nd Line IT Support across hardware, software, networks, and end-users - Troubleshoot and administer Windows 10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops, printers, mobile devices, and telephony - Handle user account administration, password resets, onboarding/offboarding - Assist with … improvements - Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required Technical Environment Includes: - Windows 10/11, Windows Server, Active Directory, Group Policy - Microsoft365, Teams, SharePoint, Exchange, OneDrive - Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls) - Endpoint security, data backup, disaster recovery tools This is an excellent opportunity for … Project Delivery. Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing More ❯
Pickering, North Yorkshire, United Kingdom Hybrid / WFH Options
Wilf Ward Family Trust
Ownership & Service Excellence: Provide prompt, high-quality, 1st and 2nd line support across all sites, owning technical issues through to resolution to minimise disruption to frontline care. Cloud and M365 Ecosystem Management: Maintain the stability, security, and integrity of our entire Microsoft365 environment (Exchange, Teams, SharePoint Online). Deployment and Security Focus: Configuration and secure deployment … To succeed in this role you must have: Proven, dedicated experience in a 1st/2nd line IT support or Technician role. Proficiency in administering and supporting the full Microsoft365 stack (Exchange, SharePoint, Teams, OneDrive) in a multi-user environment. Hands-on expertise in deploying, diagnosing , and maintaining Windows 11 operating systems and associated hardware (desktop … and management. A logical, methodical approach to complex problem-solving and a relentless commitment to service excellence. Desirable Attributes The ideal candidate would also bring: Relevant vocational certification (e.g., Microsoft365 Certified: Modern Desktop Administrator, CompTIA). Experience with network fundamentals (router configuration, firewall concepts, access points). Previous experience in the health, social care, or charity More ❯
You will support the delivery of reliable and secure IT services across the charity while completing the Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship. Role We are looking for an IT and AI Technician Apprentice to join our team in Harrogate This is a hands-on role ideal for someone with a keen interest in technology, cloud computing … and artificial intelligence You will support the delivery of reliable and secure IT services across the charity while completing the Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship You will gain practical experience in IT support, cloud systems and AI tools such as Microsoft Copilot and Power Automate This role is perfect for someone who enjoys problem-solving … ensure our staff have the digital tools they need to support people with sight loss and other disabilities Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯
15 Langthwaite Road, South Kirkby, Pontefract, England
UYR LTD
and maintain reports, data exports, and related documentation Support digital workflows and assist with improvements to online processes Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯
Harrogate, England, United Kingdom Hybrid / WFH Options
Fruition Group
is an exciting opportunity for an experienced IT Helpdesk Technician to work in a modern, technology‐driven environment, supporting a leading private sector organisation during a transformative migration to Microsoft Azure. You'll be part of a forward‐thinking team where your input will be valued, your ideas will be heard, and your work will directly influence how technology … 1st line IT support both remotely and on‐site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD) Oversee device management and security through Microsoft Intune … call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
Fruition Group
is an exciting opportunity for an experienced IT Helpdesk Technician to work in a modern, technology‐driven environment, supporting a leading private sector organisation during a transformative migration to Microsoft Azure. You'll be part of a forward‐thinking team where your input will be valued, your ideas will be heard, and your work will directly influence how technology … 1st line IT support both remotely and on‐site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD) Oversee device management and security through Microsoft Intune … call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and resolve issues related to Microsoft365, Azure, SharePoint, Exchange, hybrid connectivity, VPNs, WiFi/guest networks, domains/DNS/Hosting. Assist with design, installation, maintenance and support of infrastructure (servers, storage … role (ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft365, Exchange, SharePoint, Office365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest networks, DNS/DHCP. Experience with telephony/VoIP systems, business mobile networks, connectivity … and communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g. More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
to 60k, depending on experience Full-Time, Permanent A leading Managed Services Provider is recruiting for a 3rd Line Team Lead to manage a skilled team of engineers supporting Microsoft technologies across a diverse client base. This role is approximately 80% technical and 20% managerial, suited to someone who wants to remain hands-on while guiding a high-performing … team. Key responsibilities: Leading a remote team of 3rd Line Engineers, providing technical guidance, mentoring and performance oversight Supporting Microsoft environments including On-Premises Active Directory, Microsoft365 and Azure Acting as an escalation point for complex technical issues and ensuring timely resolution Collaborating with internal teams and clients to deliver high-quality service and drive … documentation, process optimisation and proactive problem-solving Required experience: Strong experience in a 3rd Line Support role, ideally within a Managed Services or MSP setting In-depth knowledge of Microsoft technologies: Windows Server, Active Directory, Microsoft365 and Azure Proven leadership skills with a passion for team development and success Excellent communication and stakeholder management abilities More ❯
Location: Mynydd Isa, Wales (On site/Hybrid) Clearance required: Eligibility for SC Clearance ( no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they're looking for a 1st Line Engineer to … one of their key customers in the North East of Wales. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft365 services (Exchange Online, SharePoint, Teams). Managing Azure Active Directory users, groups, and policies. Assisting with Intune deployments and device management. Logging, tracking, and resolving incidents … to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops/Mac support A proactive attitude and willingness to learn in a fast-paced More ❯
of escalation for technical issues, using your problem-solving and analytical skills to keep business operations running smoothly. You’ll work with a wide range of technologies—primarily within Microsoft environments—and play a key role in maintaining a reliable and secure IT infrastructure. What You’ll Do Diagnose, troubleshoot and resolve software, hardware, and networking issues raised through … the ticketing system Investigate incidents, identify root causes and implement preventative measures Support and administer Active Directory, Azure AD, Microsoft365, Exchange Online and Intune Maintain and develop documentation, knowledge base articles and user guides Escalate complex issues to senior engineers or specialist teams as needed Deliver responsive, high-quality support to users across multiple UK business … of Windows Server and Windows Client operating systems Good understanding of networking fundamentals—DNS, TCP/IP, VPNs, and Wi-Fi Hands-on experience administering Active Directory, Azure AD, Microsoft365, Exchange Online and Intune Familiarity with service desk/ticketing systems Excellent communication and customer service skills—able to translate complex tech into plain English You More ❯
Sheffield, South Yorkshire, England, United Kingdom
Elevation Recruitment Group
Manage and resolve incidents and service requests within defined SLA targets Support and maintain Windows Server environments and virtual platforms (VMware) Administer and troubleshoot Active Directory, Group Policy, and Microsoft365 Support Exchange Online, Conditional Access, and Multi-Factor Authentication (MFA) Configure and maintain networking infrastructure, including LAN, WAN, VPN and Wireless Manage and support SQL Server … manage antivirus solutions Key Skills & Experience: Previous experience working for a Managed Service Provider or within an SLA-driven service desk environment Strong technical knowledge of: Windows Server and Microsoft365 VMware/virtualised environments Networking – LAN, WAN, VPN and Wireless Active Directory and Exchange Online Firewalls – NAT, PAT, ACLs SQL Server Excellent troubleshooting and problem-solving More ❯
and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯
Leeds - some travel to York / Sheffield, Leeds, West Yorkshire, United Kingdom
Exalto Consulting
and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯
responsibilities include: Handling escalated support tickets from 1st line Troubleshooting and resolving complex software, hardware and network issues Administering Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft365 and device management through Intune and Endpoint Manager Managing installation, upgrades and system maintenance tasks Documenting fixes and helping build internal knowledge bases Providing guidance and … support to the wider IT team What we are looking for: Experience in a 2nd or 3rd line support role Strong knowledge of Windows Server, Active Directory and Microsoft365 administration Good understanding of networking including routing, switching, VLANs, VPNs and firewalls Familiarity with virtualisation platforms such as VMware or Hyper V Confident troubleshooting more advanced technical More ❯
efficiently. Key Responsibilities - Provide high end technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the … members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and … communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
. The ideal candidate will be: Previous experience in a 1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem … and willingness to learn. Desirable Experience in MSP environments Exposure to CCTV, access control, or VoIP systems Familiarity with Hyper-V or VMware PowerShell scripting experience Certifications: Microsoft (M365/Azure), CompTIA, Cisco More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Austin Banks Recruitment
. The ideal candidate will be: Previous experience in a 1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem … and willingness to learn. Desirable Experience in MSP environments Exposure to CCTV, access control, or VoIP systems Familiarity with Hyper-V or VMware PowerShell scripting experience Certifications: Microsoft (M365/Azure), CompTIA, Cisco More ❯
. The ideal candidate will be: Previous experience in a 1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem … and willingness to learn. Desirable Experience in MSP environments Exposure to CCTV, access control, or VoIP systems Familiarity with Hyper-V or VMware PowerShell scripting experience Certifications: Microsoft (M365/Azure), CompTIA, Cisco Call us today on (phone number removed), to discuss this position. More ❯
organisation. Key Responsibilities: Manage and maintain IT infrastructure, networks, and cloud environments. Support Windows and Nix servers, storage and virtualisation platforms. Oversee backups, disaster recovery and system performance. Administer Microsoft365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge … of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication and problem-solving skills. Full UK driving licence required. This is an exciting opportunity to join a dynamic, forward-thinking company where your technical skills will help drive continued success. More ❯
organisation. Key Responsibilities: Manage and maintain IT infrastructure, networks, and cloud environments. Support Windows and Nix servers, storage and virtualisation platforms. Oversee backups, disaster recovery and system performance. Administer Microsoft365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge … of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication and problem-solving skills. Full UK driving licence required. This is an exciting opportunity to join a dynamic, forward-thinking company where your technical skills will help drive continued success. More ❯
organisation. Key Responsibilities: Manage and maintain IT infrastructure, networks, and cloud environments. Support Windows and Nix servers, storage and virtualisation platforms. Oversee backups, disaster recovery and system performance. Administer Microsoft365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge … of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication and problem-solving skills. Full UK driving licence required. This is an exciting opportunity to join a dynamic, forward-thinking company where your technical skills will help drive continued success. More ❯