Information Technology Support Engineer
- Hiring Organisation
- Vivedia
- Location
- Sheffield, UK
high-quality 1st & 2nd line support across Windows and macOS devices. Manage and maintain laptops, desktops, networking equipment, printers, mobile devices and more. Support Microsoft 365, including Exchange, SharePoint, Teams, and Intune/Endpoint Management. Handle user onboarding/offboarding, permissions, and identity management. Maintain documentation, asset … curious, customer-focused, and technically confident. You should have: Strong working knowledge of Windows 10/11 and experience supporting macOS. Experience with Azure, Microsoft 365, and Entra ID. Good understanding of networking (TCP/IP, DNS, DHCP, VPN, routing, switching). Hands-on experience with ticketing ...