2nd/3rd Line Support Jobs in the UK

1 to 10 of 10 2nd/3rd Line Support Jobs in the UK

Support Engineer - 24x7 - 2nd / 3rd Line Support

Staffordshire, United Kingdom
OCC Computer Personnel
Support Engineer – 24x7 – 2nd / 3rd Line Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd / 3rd line support engineer with patching experience. … , covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10 / 11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms – Azure / AWS Mobile … Device Management Solutions Software / Hardware Infrastructure Patching End User Hardware - Laptops / Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a more »
Employment Type: Permanent
Posted:

2nd/3rd Line Support Engineer

Chessington, England, United Kingdom
Rethink
2nd / 3rd Line Support Engineer Chessington, Surrey- 4 / 5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support … initially which can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second / Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs … coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The candidate will perform a broad range of technical and professional more »
Posted:

2nd/3rd Line Support Engineer

london (chessington), south east england, United Kingdom
Rethink
2nd / 3rd Line Support Engineer Chessington, Surrey- 4 / 5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support … initially which can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second / Third Line Support Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs … coordinate all computer hardware & software-related queries & requests from the group. Where possible will answer queries directly, or coordinate the incident / problem determination and resolution with other teams and communicate status updates back to the originating user. The candidate will perform a broad range of technical and professional more »
Posted:

Technical Support Specialist – 2nd / 3rd line

Ashford, England, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist – 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The … Technical Support Specialist will have the following skills / background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd / 3rd line queries effectively to competition. Patient with excellent customer service skills / commercial awareness Excellent Problem Solver and team player Confident and able to communicate clearly and effectively to communicate and provide great customer service able to work independently and more »
Posted:

Technical Support Specialist – 2nd / 3rd line

ashford district, south east england, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist – 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The … Technical Support Specialist will have the following skills / background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd / 3rd line queries effectively to competition. Patient with excellent customer service skills / commercial awareness Excellent Problem Solver and team player Confident and able to communicate clearly and effectively to communicate and provide great customer service able to work independently and more »
Posted:

2nd/3rd Line IT Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Latcom
2nd / 3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a … 3rd line role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management … or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills / experience: Active Directory Windows Server Azure more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Information Security Manager with 2nd and 3rd Line Support

London
Hybrid / WFH Options
Nexus Jobs Limited
Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System … ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management and creating and implementing an ISMS Experience in Cybersecurity and Network Security Expertise in Information security best practices and standards more »
Employment Type: Permanent
Salary: £65,000 - £80,000
Posted:

VMware / Cloud 2nd / 3rd Line Support Engineer

London, United Kingdom
Radius Consultancy
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU / Project work). £50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience … products Windows 10 Sharepoint Windows 10 enterprise and EDR Anti Virus and malware applications Desirable Technologies but you will learn on the job: VMware / Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute / storage. Support and … administration of all remote / security / web systems Incl: SSL VPN, Firewall / IDS (Fortinet), Proxy, RSA etc more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Bonus and Benefits
Posted:

Application Support Analyst with 2nd and 3rd Line

Peterborough
Nexus Jobs Limited
with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

Application Support Analyst with 2nd and 3rd Line

London
Nexus Jobs Limited
with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:
2nd/3rd Line Support
10th Percentile
£30,000
25th Percentile
£31,250
Median
£33,000
75th Percentile
£44,375
90th Percentile
£51,750