76 to 100 of 172 2nd Line Engineer Jobs

your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from McGregor Boyall Consultant - Infrastructure, Cloud & DevOps at McGregor Boyall 2nd Line Support Engineer London, 4/5 days onsite MSP The role: Effectively managing workload and prioritising multiple open tickets simultaneously while adhering to SLA … time Job function Job function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at McGregor Boyall by 2x Get notified about new Second Line Support Engineer jobs in City Of London, England, United Kingdom . London, England, United Kingdom 3 weeks ago City Of London, England, United Kingdom 3 weeks ago … London, England, United Kingdom 1 week ago London, England, United Kingdom 7 months ago London, England, United Kingdom 1 week ago IT Support Engineer with 1st and 2nd Level Support London, England, United Kingdom 2 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom £40,000.00 More ❯

2nd Line Support Engineer - Salford - Hybrid - £28,000-£35,000 DOE 2nd Line Support Engineer required to join a leading business based In Salford. They are looking for someone who is competent in the Microsoft stack and who is happy to collaborate in a hybrid model (3 days a week … career advancement opportunity alongside regular salary reviews. Key skills Experience in Microsoft technologies Office 365 Windows Active directory, Exchange Certification would be an advantage but not essential Responsibilities: Provide 2nd line technical support for Microsoft environments (Windows 10/11, Office 365, Azure, Active Directory etc) Set up and configure new users Troubleshoot escalated tickets efficiently and More ❯

1st/2nd Line Support Engineer ⭐ Salary: £25,000-30,000 ⭐ Location: Harrogate (Hybrid) ⭐ Employment Type: Permanent A leading service provider with a growing team in Harrogate are looking for a motivated individual with technical experience to join a Support team. This is an exciting opportunity for someone with a passion for learning and advancing … their career in tech. The role will involve... Providing 1st/2nd line technical support, managing customer queries and technical issues. Troubleshoot and resolve faults across various technologies including broadband, networking, firewalls, SD-WAN, VoIP, and more. Communicate effectively with customers, keeping them updated on progress and ensuring satisfaction. Desired Skills & Experience: Experience with networking (LAN, WAN More ❯

2nd Line Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2nd Line Engineer with strong networking expertise. You’ll be the go-to escalation point for 1st Line Engineers, resolving … on businesses' infrastructure across London and further your career while doing it - we want to hear from you. Key Responsibilities: Act as the primary escalation point for 1st Line Engineers, resolving technical issues efficiently and thoroughly Troubleshoot and support a wide range of environments, with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server … quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and hands-on experience with Meraki More ❯

Job title: 2nd Line Service Desk Analyst Job Location: Wakefield Salary: £22,000 – £26,000 – DOE Other Benefits: 22 days leave, Private medical Insurance, Life Insurance Industry: Professional Services Skills: As Below Qualifications: Any Industry related Work Hours: 37 hours PW 2nd Line Service Desk Analyst – Wakefield If you have experience as a 2nd … new challenge, then you should consider this opportunity to work in one of the leading professional service organisations in the sector. Brief list of role responsibilities: Efficient provision of 2nd Line support to all users – assisting with general computer, systems and software enquiries from other colleagues within the Firm. Use of business logging tool to both ensure … . MS Office software experience (2010/16/365). MS Active Directory Experience. Citrix environment experience. Prior experience within a busy service desk environment (2+ years) – preferably 2nd line. Someone who thrives in a team but is also capable and confident when working unsupervised. An excellent ability to deal with all levels of seniority, both junior, top More ❯

Onsite IT Field Support Engineer who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider. SALARY: £32,000 - £34,000 per annum (depending on experience) with up to £2,000 Bonus + Benefits LOCATION: Battersea, London (SW11) You will be based on a … an OnsiteIT Field Support Engineerwho has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support. Working as the Onsite IT Field Support Engineer you will provide desktop support for all issues while responding to first line and second line service tickets. As a successful candidate you will work … to the next level of support for guidance as well as contact third-party vendors for warranty service repair. DUTIES Your duties as the Onsite IT Field Support Engineer include: Resolve level 1 and 2 support cases and tasks associated with end-user issues, physical and cloud infrastructure, and project related tasks See the world through the eyes More ❯

Second Line Engineer - Networking & Systems Upgrade Focus Derby (On-site) £30,000 - £35,000 DOE Role: This internal IT support role is ideal for someone who thrives in a fast-paced environment with the freedom to manage projects end-to-end. you'll be the driving force behind keeping infrastructure secure, scalable, and future-ready. This More ❯

2nd Line IT Support Engineer | Cambridge (Hybrid, 2 days on site) | MSP | £170-£230/day Location: Cambridge Duration: 6 month contract Day rate: £170-£230 per day (Outside IR35) Type: MSP Our client is looking for an experienced 2nd Line IT Support Engineer for a 6-month contract. This … is a great opportunity to join a collaborative technical team supporting a range of clients and contributing to project delivery across Microsoft environments. Key responsibilities: Provide 2nd line support for mutliple client environments, ensuring issues are resolved efficiently Troubleshoot and support Windows OS,Office 365, netwroking and permissions Assist with the delivery of IT projects, including rollouts … migrations and upgrades Requirements: Solid 2nd line support experience in an MSP/multi-client environment Strong technical skills in Office 365, Microsoft Windows and PowerShell Experience supporting and delivering IT projects If this sounds like you, please apply now! 2nd Line IT Support Engineer | Cambridge (Hybrid, 2 days on site) | MSP More ❯

Bennett and Game are partnering with a family run IT & Cyber Security company actively looking to take on a 2nd Line Support Engineer to assist in the growth within their business based in Waterlooville. This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications and eventually progressing … into a 3rd Line Support Engineer role. 2nd Line Support Engineer Job Overview This role is a blend of responsibility and growth. You'll already be confident in: Taking ownership of escalated support requests Communicating clearly with clients Troubleshooting issues in Microsoft 365, Windows, and networking environments You'll be building … experience in: Project delivery and migrations Azure AD and cloud-first environments Security standards and best practices Scripting and automation 2nd Line Support Engineer Job Requirements Positive attitude and hunger to improve Calm under pressure Strong communicator Process-oriented and dependable Networking fundamentals (Ubiquiti, Mikrotik desirable) VoIP and 3CX knowledge - Highly Desirable Knowledge of Windows More ❯

2nd Line Support Engineer Location: Leeds Salary: Circa £35K – £42K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where you’ll be focused on BAU support, monitoring, and maintenance of live production systems Essential More ❯

2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence … across Windows 11, O365 and device builds. This is a full-time, permanent 2nd Line Desktop Support Engineer role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a … paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What you’ll be doing: • Resolving 2nd line support queries across desktop, network and mobile environments • Building laptops/PCs using tools such as Intune Autopilot or SCCM • Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams • Troubleshooting More ❯

2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence … across Windows 11, O365 and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some … occasional travel to nearby sites. What you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the More ❯

2nd Line Desktop Support Engineer£30,000 + On-call AllowanceBrentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across … Windows 11, O365 and device builds.This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel … to nearby sites. What you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management More ❯

Must drive and own a vehicle - on site 5 days a week and need a car to get there Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation & CompTIA. A financial services firm is seeking a reliable and skilled IT Support Engineer to cover 1st & 2nd line … workstations operate efficiently and securely. Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance. Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops, laptops, printers, and mobile devices Install, configure More ❯

2nd Line Support Engineer - Colchester MS Server - Office 365 - VMware - Azure This role is with one of the UKs leading Managed Services Providers. Within the role you'll have opportunity to tackle a range of technical issues covering 2nd Line support, Client projects, Visiting users/client sites and installations. The role … Azure Backup Technologies: Veeam Backup, Replication TCP/IP, DNS, WINS, DHCP Interviews for this role are comencing in the next few days, so do not hesitate to apply! 2nd Line Support Engineer - Colchester - Office 365 - Servers - VMware - Azure Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To More ❯

2nd Line Support Engineer - Colchester MS Server - Office 365 - VMware - Azure This role is with one of the UKs leading Managed Services Providers. Within the role you'll have opportunity to tackle a range of technical issues covering 2nd Line support, Client projects, Visiting users/client sites and installations. The role … Azure Backup Technologies: Veeam Backup, Replication TCP/IP, DNS, WINS, DHCP Interviews for this role are comencing in the next few days, so do not hesitate to apply! 2nd Line Support Engineer - Colchester - Office 365 - Servers - VMware - Azure Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To More ❯

2nd Line Support Engineer - Reigate - £30k - £33k + excellent benefits Our client is a well-established organisation based in Reigate; due to continued growth and expansion they are looking to recruit a 2nd Line Support Engineer. Responsibilities include: Under the guidance of the Network Manager: Provide Specialist IT support that ensures the … site servers, and cloud platforms. Solid understanding of Active Directory, Azure AD, Microsoft 365 administration Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs. Follow standard practises to run network monitoring reports or utilities. Update asset lists or equivalent records for hardware and software on site. Follow processes and tasks … essential Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Hours - Monday - Friday - 08:00 -16:30 Keywords - line support, 2nd line, 2nd line support, IT Support, helpdesk support, 2nd line helpdesk support, tech support, technical support, hardware support, software support, IT More ❯

pay range Direct message the job poster from Spectrum IT Recruitment Account Manager @ Spectrum IT | Recruitment, Customer Service Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations … function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at Spectrum IT Recruitment by 2x Sign in to set job alerts for “Second Line Support Engineer” roles. Continue with Google Continue with Google Continue with Google Continue with Google Ringwood, England, United Kingdom 2 weeks ago Little London, England, United Kingdom More ❯

and enjoy solving complex technical challenges? We’re partnering with an award-winning, fast-growing Managed Service Provider (MSP) based in Central London. They’re looking for a skilled 2nd Line Support Engineer to join their friendly, high-performing Service Desk team. The Role You’ll be a key player in the Service Desk, acting … clients receive prompt, professional support. Your day-to-day will involve a mix of hands-on technical troubleshooting, team collaboration, and client interaction. What You’ll Be Doing Delivering 2nd line IT support to customers across hardware, software, and network issues. Acting as an escalation point for junior analysts, supporting their development. Maintaining ticket queues and ensuring … Identifying recurring issues and recommending process improvements. Conducting occasional on-site client visits in London. What We’re Looking For 3+ years in an IT support role, with solid 2nd line experience. Strong troubleshooting skills across Microsoft 365, Windows 11, and macOS. Working knowledge of IT security tools (firewalls, antivirus, data protection). Excellent communication and interpersonal More ❯

Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. The role is to provide a high level of remote and some on-site problem solving across all aspects of IT Support. My … client is a specialist in migrating clients in the Cloud (MS Azure) and then supporting those clients with support. There won t be a traditional 1st or 2nd line level, all Engineers have the opportunity to utilise all their knowledge and answer all enquiries coming in which could be 1st of 2nd line queries. More ❯

Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. The role is to provide a high level of remote and some on-site problem solving across all aspects of IT Support. My … client is a specialist in migrating clients in the Cloud (MS Azure) and then supporting those clients with support. There won’t be a traditional 1st or 2nd line level, all Engineers have the opportunity to utilise all their knowledge and answer all enquiries coming in which could be 1st of 2nd line queries. More ❯

Our Global Enterprise client is looking for a 2nd Line Engineer to join their on-site support team. This includes analysing incidents, problems & service requests, proposing solutions and helping implementing them. Start Date: ASAP Duration: 125 days (initially) Pay Rate: £114.94 p/d (PLEASE NOTE: Employer NI is paid for by the client) Total … hand-held devices (Intune - DEP ). Previous experience working in a corporate IT environment is an asset. Kiosk Bar: welcoming users, troubleshooting and providing solutions. To apply for this 2nd Line Support Engineer Contract job, please click the button below and submit your latest CV. Curo Services endeavour to respond to all applications. However, this More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients within a designated team in More ❯

are seeking a highly motivated candidate to join a dynamic company which is fast moving and fun to work in, providing customer-focused high level IT support at a 2nd line level. Up to £26,000 + Benefits IT Support 25/09/2022 Description You will join a small support desk to deliver outstanding levels … problem resolution in a timely and efficient manner via communication and remote access to the customer. Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to the team is required. As 2nd line, you will be tasked with escalations from the 1st line team to … more complicated support cases. Managing case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Provide 2nd line expertise to the team and customers on specific areas of our products such as 3rd party API links. Skills & Knowledge ‘Customer first’ attitude and a desire More ❯

Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one More ❯