to meet the changing business needs. • Work closely with end users to advise, understand and update on current and longer-term IT issues and solutions. Essential Experience: • Worked in 2nd or senior 1st line support roles where you have managed and resolved IT issues independently. • Excellent customer facing skills, being able to extract relevant technical detail, as More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2ndLine Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software More ❯
Kingston, Fochabers, Morayshire, Scotland, United Kingdom Hybrid / WFH Options
Ashdown Group
IT Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd … line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating … diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential More ❯
expands, we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the problem, analysing … with confidence. It suits someone who thrives on problem solving, takes ownership of detail, and enjoys working across teams to deliver better outcomes. Technical Product Support Provide second-line support for product issues escalated by internal or external teams. Diagnose issues across the product's UI and APIs by replicating errors, reviewing logs, and isolating root causes using More ❯
My global client based in Thurso have an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
The Huntsmith Limited
My global aerospace client based in Belfast have an urgent requirement for an IT Support Engineer to join on an initial 3 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows More ❯
My global client based in Plymouth have an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. We require x2 engineers in this location and both will be working 4 day weeks - 1 Monday-Thursday, the other Tuesday-Friday. This is a fantastic role and company name to More ❯
As a SecondLine Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities - Diagnose, investigate, and resolve escalated support tickets in a timely manner, providing consistent and high-quality technical support, implementing workarounds where More ❯