Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
2ndLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of security clearance required (DV- Developed Vetting) UNLEASH YOUR POTENTIAL We are looking for an experienced Infrastructure Engineer to join our 2ndLine Service Operations team who is able to more »
Role: 2ndLineEngineer Location: Sutton Courtney Salary: 27k-32k Benefits: Competitive salary Overtime & on call payment Business mileage paid HMRC rates 24 day's annual leave + 8 days public/bank holidays and long-service holiday entitlement Contributory pension scheme Company laptop Manufacturers … training Professional development Summary: The 2ndLine IT Support Engineer will work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customer's issues efficiently. The post holder will be responsible for helping upskill other Support Desk Engineers and … serve as an escalation point from 1st Line Support to ensure issues are fixed with minimal downtime. Responsibilities: Provide technical support across devices, software, networks etc. to troubleshoot IT issues raised by customers and escalated by 1st line engineers Use problem solving skills and technical knowledge more »
2ndLine IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLine support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to activities of more »
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2ndLine Support Technician Up to £35,000 Kent Are you a 2ndlineengineer with at least … years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2ndLine Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working … on specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering secondline support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future more »
2ndLine Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2ndLine Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and more »
2ndLine Support Engineer - Poole - £ 37 ,000 Excellent opportunity for a passionate 2ndLine IT Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 12 months commercial experience more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
2ndLineEngineer – Azure, M365, AVD – Remote - £30,000 - £37,000 My client is a superb solutions and Services provider. They’re in fast-growth mode after successful startup and a massive part of that is their amazing Managed Services team which excel in every … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 002 8420 or email me on craig.mcintyre@infraview.co.uk 2ndLineEngineer – Azure, M365, AVD – Remote more »
Role: SecondLine Support Engineer Skills: Windows … Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Dartford who is looking to hire a 2ndLine Support Engineer who has experience with Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV on a … permanent basis. Our client is offering the successful 2ndLine Support Engineer a salary up to £35,000 based on experience. This role is onsite 5 days a week in the Dartford office and requires occasional travel to client sites in surrounding areas so a more »
Role: SecondLine Support Engineer Skills: Windows … Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and Hyper-V I have a client based near Orpington who is looking to hire a 2ndLine Support Engineer who has experience with Windows Servers, Active Directory, Exchange, Office 365, AzureAD, VMWare and HyperV on a … permanent basis. Our client is offering the successful 2ndLine Support Engineer a salary of up to £35,000 based on experience. This role is onsite 5 days a week in the office and requires occasional travel to client sites in surrounding areas so a more »
Clearance OrangeDJSC 2ndLine Infrastructure Support Engineer (24x7)Location: BasingstokeShift Role 24/7#DNS #DefenceAre you positive with a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do … respects its people and is at the forefront of technology? We are looking to grow our team with committed people to join the DJSC 2ndLine Support Team for our customers across the region.This is your world and your opportunity to shape it for the better.Your roleWe … are looking for a 2ndLine Infrastructure Engineer to support & augment the existing Shared Service to provide support on a 24/7 shift pattern. The role will involve: Event Management: Monitor Notifications and Events generated by automated systems and act as required when particular more »
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLine Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team … technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLineEngineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »
1st/2ndLine Support Engineer - MSP - £ 30 ,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2ndLine Support Engineer with a good knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team. As Support Engineer you will have gained significant 1st line helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would more »
2ndLine Support Engineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2ndLine service provided is 24x7 (365 days) and staff who will be on a shift pattern. The individual shall … provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore also perform server tasks. Must have In-depth knowledge of configuring more »
2ndLine Desktop Support Engineer London (5 days on site) SC Level position - Start date ASAP pending Clearance. Up to £42,500 + shift allowance + benefits Concept IT is thrilled to announce an exciting opportunity to join our esteemed MSP partner as a seasoned … 2ndLine Support Engineer/Desktop Support professional. We are seeking individuals with a wealth of software expertise, particularly in managing critical business systems within a dynamic front office setting. To be successful in this role you must have Market data applications experience. This role more »
Network Field Engineer - 2ndLine - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance Network Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to … depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2ndLine experience * Experience working with routers, switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/ more »
Sidcup, Greater London, United Kingdom Hybrid / WFH Options
Intec Select Ltd
2ndLine Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2ndline support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role … Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer more »
2ndLine Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2ndLine Support Engineer. You will be responsible for ensuring the progression and swift … resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls more »
IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters. The Service Desk Engineer will … be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers … individually ***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K more »
1st – 2ndLine/Desktop Support Engineer/O365, VMware, Azure, Exchange - in Gloucestershire I am looking for a strong 1st – 2ndLineEngineer to work a hands-on role supporting users with their technical issues. You will work as … part of a team of 1st to 3rd Line Engineers to provide support and resolve incidents as they arise. Ideally you will have some experience working within a fast-paced support environment. You will have had exposure to fixes across desktop, server hardware and software issues. You will more »
Employment Type: Permanent
Salary: £32000 - £37000/annum £32,000 - c£40000 DOE + Benefits
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
My client is a well-established MSP, and they are looking for a strong 2ndLine IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2ndline technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk … issues ** Cloud Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2ndLine IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are more »
to 16:00 shift covers. Phone support only Position Overview We are seeking an enthusiastic Network Engineer. You will be a secondlineengineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills with a … site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2ndline on site and service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will … demonstrating a positive attitude. Requirements • Bachelor’s degree in information technology or a related field (or equivalent work experience). • Proven experience in a 2ndline role, providing technical support. • Strong customer service skills with the ability to empathise and communicate effectively with customers. • Solid understanding of more »
IT Service Desk - 2ndLine Support Analyst Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point of contact … incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLine Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team … compliance monitoring and proactive/reactive management of issues * Resolution of escalated colleague service requests or incidents as assigned within SLA * Supporting 1st Line Support/Service Desk in busy periods * Set up new hardware such as PCs, Laptops, iPhones and iPads. * General end-user compute support tasks more »
2ndLine Support Engineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2ndline support for all calls that are logged either remotely or desk side. Working more »
CF61, Llantwit Major, Vale of Glamorgan, South Glamorgan, United Kingdom Hybrid / WFH Options
Artis Recruitment
2ndLine Support Engineer required by market leading organisation based in South Wales. This is a permanent position on a hybrid working basis with 2 days a week onsite (With flexibility). You will join an experienced IT Support Team responsible for supporting traditional IT … and will co-ordinate and assist with the roll out of related projects within the businesses. Main Duties: Monitor Service Desk tickets and provide 2ndline onsite and remote support. Work to set KPI’s to maintain the departments SLA to the business. Administer ICT Operational environments more »
Employment Type: Permanent
Salary: £27500 - £32500/annum Remote Working & Excellent Benefits
Title: 2ndLine Network Engineer Location: Manchester Salary: £35,000 - £45,000 We are working with a global brand who are seeking an experienced 2ndLine Network Engineer who wants to grow within a new role that will see them … Backup/Restore Rule base and Network Configuration Change Management Provide assistance to Team members and Analysts as required. Maintain technical accreditations in line with catalogued services. Benefits: Hybrid working position with only 1 day in office a week Regular opportunities to become accredited in Microsoft, Security Systems more »
Employment Type: Permanent
Salary: £35000 - £45000/annum 1 office day free accreditation & pa