1 to 25 of 51 2nd Line Support Engineer Jobs

2nd Line Support Engineer/Second Line Support Engineer Office based in Havant Salary from £30,000 - £35,000 This 2nd Line Support Engineer/Second Line Support Engineer is an opportunity for a … Package Salary from 30,000 - 35,000 23 days paid holiday + Bank holidays Pension Scheme 2nd Line Support Engineer/Second Line Support Engineer Responsibilities: Managing deployment and administration of Microsoft 365 Product components (e.g. Azure, Intune/Endpoint, Exchange, OneDrive, SharePoint, Teams, Groups). Administration … out the configuration and manage the rollout of corporate systems, including Microsoft Endpoint for device management. 2nd Line Support Engineer/Second Line Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform. Solid problem-solving approach, using a mixture of customer-facing and More ❯

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT … The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will join … but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active More ❯

Job title : 2nd Line IT Support Engineer Salary: £32 , 000 - £35,000 + Benefits Location: Glasgow Working Hours : Between 8:00am - 6:00pm (8 hour working days) Working style : Hybrid 4 days in the office a week Start date : ASAPWe are partnered with a rapidly growing Managed Service Provider that is seeking to … add a skilled 2nd Line IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations. Essential skills - 2nd Line IT Support Engineer Windows More ❯

2nd Line Support Engineer/BAU 12-month contract - Crawley We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week … must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2nd Line role Windows 11/O365 Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers … be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2nd line Support Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This More ❯

2nd Line Support Engineer/BAU – 12-month contract - Crawley We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week … must excellent customer service/communication skills to complement the technical experience below. IT Support Engineer - Technical Skills/Experience required: Prior experience within a 2nd Line role Windows 11/O365 – Administration and Support Providing proficient face to face engagement with customers. To be able to diagnose hardware issues - Printers … be committed to resolve them end to end Previous Linux experience is desired Experience using Powershell, Service Now and tools like MECM, SCCM or MSCM is also desired. The 2nd line Support Engineer is required to be onsite in Crawley, 5 days a week for the duration of the 12-month contract. This More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £33,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯

Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client … on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join More ❯

2nd Line IT Support Engineer Location: Hybrid - 1/2days a month at a local site. Duration : 6 month initial contract with potential for extension. Pay rate: £Negotiable- Via Umbrella Lorien's Leading High Street Banking Client is looking for additional 2nd Line IT Support Engineer to join them on an ongoing project. Role Overview: We are seeking a skilled and proactive 2nd Line IT Support Engineer to join the team on an initial 6-month contract. The ideal candidate will bring a broad range of technical expertise and a strong problem-solving mindset to support virtual desktop environments and resolve escalated technical issues. Key Responsibilities: Provide 2nd line support for a wide range of IT issues across the business. Manage and resolve escalated tickets and technical queries efficiently. Support and troubleshoot Virtual Desktop Infrastructure (VDI) including VMWare , Citrix , and Remote Desktop environments. Deliver high-quality remote More ❯

2nd Line Support Engineer Opportunity for an experienced 2nd Line Support Engineer to join one of the North Easts most rapidly growing Managed Service Providers in their Durham office. Salary between £25,000 and £30,000 depending on experience plus benefits. Contact me on 07441348208 or … Managed Service Providers. With a wealth of experience supporting businesses delivering the highest quality of technical support and infrastructure management, we're now looking for an experienced 2nd Line Engineer to join the team. Benefits: Quarterly performance based bonus scheme. Access to a company vehicle and expenses paid. Employee discount programs. And many … more! What will you be doing? You will be responsible for resolving IT issues to a 2nd Line level, you'll be working closely with a team of engineers and management to help resolve issues as quickly as possible to keep the businesses systems flowing. You will also be a key face for the company attending client More ❯

Role: 2nd Line Support Engineer Location: Hereford Salary: Up to £35,000 + benefits The Opportunity Are you a talented IT support professional ready to take the next step in your career? This is a fantastic opportunity to join a MSP that delivers exceptional technical support to a diverse … and training, offering clear pathways to progress into 3rd Line Support or Consultant-level positions as the company continues to expand. The Role As a 2nd Line Support Engineer, you’ll be the go-to person for escalated issues, resolving more complex incidents that 1st line can … t fix. You’ll get hands-on with a broad range of technologies while supporting both business clients and individual users. Troubleshoot and resolve 2nd line incidents across hardware, software, networking, and Microsoft 365 environments. Work directly with customers via phone, remote tools, and occasional site visits. Assist with installations, upgrades, and ongoing system maintenance. Escalate unresolved More ❯

2nd Line Support Engineer - Hybrid - Leicester Salary: Up to £34,000 Industry: Manufacturing & Distribution Role: We're looking for a proactive 2nd Line Support Engineer to join a leading UK manufacturing and distribution business, supporting over 400 users across 45+ sites nationwide. This is a varied … service desk, maintain business-critical systems, and assist the wider IT team in delivering projects that keep operations running smoothly across production facilities, warehouses, and offices. Key Responsibilities: Provide 2nd line support for escalated IT issues (hardware, software, networking). Support and maintain Windows Server, Active Directory, Azure AD, DNS, DHCP, and Group … Collaborate with 3rd line and infrastructure teams on IT projects and system improvements. Document fixes and create guides to improve knowledge sharing. Ideal Candidate: Experience in a 2nd Line Support role (or strong 1st Line ready to step up). Good knowledge of Windows Server and Microsoft 365. Hands-on experience More ❯

Our client, a small but rapidly growing MSP offering IT and web services, is seeking an enthusiastic and motivated 2nd Line Support Engineer to join their expanding team in Christchurch, near Bournemouth. This is an exciting opportunity for an individual looking to develop their career and potentially grow into a Head of IT … role as the company expands. Key Responsibilities: Providing 2nd line support to a diverse client base, ensuring high levels of customer satisfaction Diagnosing and resolving technical issues in a timely and efficient manner Managing and prioritising support requests through the ticketing system Assisting with the setup, configuration, and maintenance of IT infrastructure Escalating … to junior members of the team Contributing to the continuous improvement of service delivery processes Maintaining comprehensive documentation of technical procedures and solutions Job Requirements: Experience in providing 2nd line support within an MSP environment Strong knowledge of IT infrastructure, including servers, networks, and cloud services Proficiency in troubleshooting and resolving technical issues Excellent More ❯

IT Support Engineer (2nd Line) Up to £35k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st/2nd Line IT Support Engineers! After already placing within the business, we know firsthand how … well they treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will … growing, through natural business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining More ❯

1st/2nd Line Support Engineer (IT Support, Windows, Mac OS, ServiceNow, Azure) £240/day Inside IR35 Onsite in Leamington Spa A 1st/2nd Line Support Engineer (IT Support, Windows, Mac OS, ServiceNow, Azure) is required by a global leader … per week onsite in Leamington Spa and 1 day per week in Bicester . Youll need the following experience to be considered: Proven track record in a 1st/2nd Line Support Engineer or IT Support role Hands-on experience supporting Windows and Mac OS environments Proficient in using ServiceNow for … workplace tools. While not essential, certifications such as CompTIA, ITIL , or Microsoft Certified: Azure Administrator will be looked upon favourably. In this role, youll provide on-site desktop support across Windows and Mac environments, managing user accounts and resolving incidents through ServiceNow . You'll troubleshoot hardware, system, and network issues, support Microsoft 365, and maintain More ❯

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience … of working in a 2nd Line IT Systems Engineer line role and have strong communication skills. This role would be perfect for a strong 2nd Line Engineer who has also had a little bit of experience with 3rd line which will be the natural progress for … projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office 1 day a week. Key Responsibilities To be an effective point of contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services … team, working at the forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: 225 per day (Umbrella) PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services … team, working at the forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services … team, working at the forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

2nd Line IT Support Engineer – Sevenoaks - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Sevenoaks Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a Managed Service Provider based in Sevenoaks who are on the … lookout for a 2nd Line IT Support Engineer as part of their growth plans for this year. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Windows Server, Virtualisation and much more. Again, technical skills are a More ❯

internal IT function, supporting both our own team and a growing portfolio of external clients. As part of our continued growth, we are looking for a proactive and skilled 2nd Line IT Support Engineer to join the Helpdesk team. The Role As a 2nd Line IT Support Engineer, you will play a key role in managing escalations from the 1st line team, resolving more complex technical issues, and delivering outstanding service to both internal users and external MSP clients. This role will expose you to a wide variety of IT environments and technologies, providing a fantastic … opportunity to learn, grow, and progress within a supportive business. Key Responsibilities Act as the escalation point for 1st line tickets, troubleshooting and resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents More ❯

Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 £35,000 Ready to take your career to the next level? Were working with Hampshires fastest-growing MSP a business thats built a reputation for technical excellence, rapid growth, and developing talent from within. This is the perfect role for a 2nd Line Engineer whos hungry to step up fast. Within your first year, youll be working towards 3rd Line level with paid training in Azure, Cyber Security, M365 and more. Youll be surrounded by a young, ambitious, and social team who regularly organise events and push each other to be the best. The energy … Azure, Cyber Security & more) 30 days holiday (+ 8 bank holidays) 10% pension contribution Hybrid & flexible working options Social team with regular events What Youll Bring: Experience in a 2nd Line IT Support role (MSP experience ideal) Good knowledge of Microsoft 365 & Windows Server Basic understanding of networking (DNS, DHCP, VPNs, Firewalls) Positive, team-focused More ❯