patching What we expect from you: Relevant experience working in a customer service environment where clients and customers are your main priority. Strong communication skills with clients, colleagues, and management You will take on full responsibility, with customers at your focus, and the ability to make good judgements Ability to take initiative. Previous hands-on experience working within an … them are exceeded. Ability to work as a team with colleagues, building relationships, and discuss resolutions for issues Strong analytical capability Previous working experience using best practice IT Service Management tool sets in relation to effectively handling Customer’s Tickets. ITIL knowledge specifically in relation to IT Service Operations (Incident, Problem, Request Management, and AssetManagement) and adherence to other ITIL Service Management Processes an advantage. Experience of cross-functional working If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will More ❯
Dependent on experience (Outside IR35) Your New Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These … Dynamics 365 across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish … programme governance, risk management, and reporting frameworks tailored to FM environments. Manage third-party vendors, system integrators, and internal delivery teams. Drive change management and training initiatives across field and back-office teams. Ensure regulatory compliance (e.g: CAFM, SFG20, ISO standards) is embedded in solution design. Support digital transformation goals including IoT integration, predictive maintenance, and sustainability reporting. More ❯
Employment Type: Contract
Rate: £700 - £1000/day £700.00 to £1000.00 (Outside IR35)
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Dependent on experience (Outside IR35) Your New Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These … Dynamics 365 across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish … programme governance, risk management, and reporting frameworks tailored to FM environments. Manage third-party vendors, system integrators, and internal delivery teams. Drive change management and training initiatives across field and back-office teams. Ensure regulatory compliance (e.g: CAFM, SFG20, ISO standards) is embedded in solution design. Support digital transformation goals including IoT integration, predictive maintenance, and sustainability reporting. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Hays
Dependent on experience (Outside IR35) Your New Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These … Dynamics 365 across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish … programme governance, risk management, and reporting frameworks tailored to FM environments. Manage third-party vendors, system integrators, and internal delivery teams. Drive change management and training initiatives across field and back-office teams. Ensure regulatory compliance (e.g: CAFM, SFG20, ISO standards) is embedded in solution design. Support digital transformation goals including IoT integration, predictive maintenance, and sustainability reporting. More ❯
and dispatch of Crypto Material and associated devices Liaison with projects regarding progress and issues Liaison with DNS Security regarding issues and risks to the business in this area Management and storage of Crypto on behalf of the business ins accordance with CA directives Management of the rollout of Keyfill to all live crypto assets on a … monthly basis Handling reading on of project resources onto sensitive programmes within DNS Management of Crypto AssetManagement Config database Management of destruction of all Crypto assets in a secure manner in accordance with CA guidelines Experience Operating as an alternate custodian within a government account Completion of the CODES training package or a willingness to More ❯
and dispatch of Crypto Material and associated devices Liaison with projects regarding progress and issues Liaison with DNS Security regarding issues and risks to the business in this area Management and storage of Crypto on behalf of the business ins accordance with CA directives Management of the rollout of Keyfill to all live crypto assets on a … monthly basis Handling reading on of project resources onto sensitive programmes within DNS Management of Crypto AssetManagement Config database Management of destruction of all Crypto assets in a secure manner in accordance with CA guidelines Experience Operating as an alternate custodian within a government account Completion of the CODES training package or a willingness to More ❯
St Peter Port, United Kingdom Hybrid / WFH Options
Telent
Assistant Management Accountant Job Description Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep … the nation's critical infrastructure connected and protected 24/7. Reporting into the Management Accountant, the Assistant Management Accountant is responsible for the timely, accurate and clear reporting and interpretation of financial results within our AssetManagement department. This is a hybrid working role, with a requirement to be in our Pirin Court (Canning Town … detail-focused finance professional with a passion for turning data into insight. Working towards (or interested in) a CIMA or ACCA qualification, youre eager to grow your skills in management accounting. Key Requirements: AAT, ACCA or CIMA part qualified or interested in working towards Strong analytical and numerical ability Excellent attention to detail and accuracy Ability to interpret and More ❯
problem-solving skills and attention to detail. 2+ years of experience in sales & distribution related business processes and technologies, including at least one of the following sub-domains: Distribution Management, Incentive Management (compensation, recognition), Broker Dealer Administration, Insurance Distribution. Skilled leading and/or participating in system design and development activities including technical requirement writing experience and ability … GDPR, or SOX. Experience using Figma (Dev Mode) Experience with data development, including database design, modeling, ETL and scheduling. Proven experience working in financial services, such as banking, trading, assetmanagement, or fintech. JOB DESCRIPTION The Sales & Distribution Architecture team supports multiple delivery organizations for our main distribution channels. As peers, architects lead with accountability, coaching, collaboration, creativity More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Process & Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & AssetManagement: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information … platform teams to ensure seamless service delivery and alignment across regions. About you Youre a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
london (city of london), south east england, united kingdom
twentyAI
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Process & Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & AssetManagement: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information … platform teams to ensure seamless service delivery and alignment across regions. About you Youre a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Process & Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & AssetManagement: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Process & Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & AssetManagement: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Process & Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & AssetManagement: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information … teams to ensure seamless service delivery and alignment across regions. About you You're a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
ensuring timely, high-quality support and resolution of user issues. Automation & Efficiency: Partner with IT systems teams to implement automation and workflow improvements using ServiceNow and other tools. Team Management: Lead, coach and develop a team of IT support specialists; conduct performance reviews and promote professional growth. Escalation & Issue Resolution: Serve as the primary escalation point for complex technical … Process & Documentation: Maintain and enhance helpdesk procedures, documentation and internal knowledge bases. Performance Metrics: Define and monitor KPIs and SLAs to ensure accountability and transparency in service delivery. Vendor & AssetManagement: Support management of European IT assets and mobile vendors; oversee audits, inventory and equipment lifecycle. Compliance & Security: Ensure helpdesk operations align with data protection and information … teams to ensure seamless service delivery and alignment across regions. About you You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high-touch, fast-paced corporate or professional services environment. You combine strong technical ability with the interpersonal skills to lead, inspire and build trust. Key skills More ❯
Time - Permanent EY is the only major professional services firm with an integrated Financial Services practice across Europe, the Middle East, India and Africa (EMEIA). We connect our AssetManagement, Banking and Capital Markets and Insurance clients to 6,500 talented people from 12 countries and 35,000 Financial Services colleagues around the world. In EY FS … range of several different types of solutions and services such as for example resilience assessments. We focus on Resilience, Digital and Cyber Governance Risk and Compliance, Third Party Risk Management, AI and Data Risk and Internal Audit technical SMR support. Your Key Responsibilities Maintaining both externally and internally recognised technical expertise in a number of the following areas: Operational … Resilience IT and Cyber Risk Management/Transformation Digital Resilience IT Internal Audit technical SMR support Third-Party Risk Transformation AI & Data Governance, Risk Management and Compliance End to end leadership of client engagements, leading and coaching our team on both a day-to-day basis and as part of assignment delivery Leading out on business development activities More ❯
Hereford, Herefordshire, England, United Kingdom Hybrid / WFH Options
QA
About SPS: Special Projects and Services Limited (SPS) is a UK-based security and risk management company founded in 1991. Operating globally, SPS provides crisis response, risk assessment, medical operations support, and project management in high-risk or complex environments. Known for its expertise in global assistance and specialist security operations, SPS was acquired by Concentric in … strengthening its position as a trusted provider of integrated risk and crisis management solutions. Overview: You will support the delivery of IT services across the UK business, assisting with technical support, device management, and ongoing tech ops projects. This role provides structured, hands-on training in IT systems administration, cyber security, and compliance, contributing to the smooth operation … for the company’s users, devices, and internal network services, escalating complex issues as required. Assist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and documenting asset inventory. Support the purchase, setup, and installation of IT equipment as required. Maintain an accurate inventory of all technology assets, ensuring updates to assetmanagement systems. Assist More ❯
including Windows 7, 10, and 11 (Embedded). Ensure all IT assets are tracked, maintained and documented accurately. Remote fault resolution via various available tools and programs. Managing ticket management system. Creating and updating support tickets. Identifying trends and reporting on them. Stock allocation & management through assetmanagement system. Collaborate with the network support and operations … teams to support field installations and on-site troubleshooting. Work effectively with a variety of internal teams, including Asset Development, Sales and Finance. Creation of technical and documentation (procedures, hardware & software setups). Installation planning and preparation. Configuring equipment prior to installations and site visits. Network cabinet building. Skills and Qualifications: Full UK Driving Licence. Computer literate and experience More ❯
Farringdon, Exeter, Devon, England, United Kingdom
First Military Recruitment
including Windows 7, 10, and 11 (Embedded). Ensure all IT assets are tracked, maintained and documented accurately. Remote fault resolution via various available tools and programs. Managing ticket management system. Creating and updating support tickets. Identifying trends and reporting on them. Stock allocation & management through assetmanagement system. Collaborate with the network support and operations … teams to support field installations and on-site troubleshooting. Work effectively with a variety of internal teams, including Asset Development, Sales and Finance. Creation of technical and documentation (procedures, hardware & software setups). Installation planning and preparation. Configuring equipment prior to installations and site visits. Network cabinet building. Skills and Qualifications: Full UK Driving Licence. Computer literate and experience More ❯
installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements 2-3 years of experience in a technical ICT environment, preferably in a … Manufacturing based organization; General End User technology knowledge; End User Workspace platforms (discovery, assetmanagement, client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (Ticket Management Software) preferred; Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent English Language, Written and Spoken. What More ❯
installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements 2-3 years of experience in a technical ICT environment, preferably in a … Manufacturing based organization; General End User technology knowledge; End User Workspace platforms (discovery, assetmanagement, client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (Ticket Management Software) preferred; Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent English Language, Written and Spoken. What More ❯
installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements 2-3 years of experience in a technical ICT environment, preferably in a … Manufacturing based organization; General End User technology knowledge; End User Workspace platforms (discovery, assetmanagement, client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (Ticket Management Software) preferred; Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent English Language, Written and Spoken. What More ❯
installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements 2-3 years of experience in a technical ICT environment, preferably in a … Manufacturing based organization; General End User technology knowledge; End User Workspace platforms (discovery, assetmanagement, client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (Ticket Management Software) preferred; Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent English Language, Written and Spoken. What More ❯
installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements 2-3 years of experience in a technical ICT environment, preferably in a … Manufacturing based organization; General End User technology knowledge; End User Workspace platforms (discovery, assetmanagement, client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (Ticket Management Software) preferred; Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent English Language, Written and Spoken. What More ❯
installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements 2-3 years of experience in a technical ICT environment, preferably in a … Manufacturing based organization; General End User technology knowledge; End User Workspace platforms (discovery, assetmanagement, client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (Ticket Management Software) preferred; Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent English Language, Written and Spoken. What More ❯
installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements 2-3 years of experience in a technical ICT environment, preferably in a … Manufacturing based organization; General End User technology knowledge; End User Workspace platforms (discovery, assetmanagement, client management); End User Microsoft platforms (Active Directory, Office, SCCM); ITSM Tool Set (Ticket Management Software) preferred; Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills; Excellent English Language, Written and Spoken. What More ❯