Cluster to the BT Specification within the SI7 system * Adjust local maintenance delivery to optimise asset life, enhancing system performance where feasible, whilst ensuring CAFM system data and structure retained * Call on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issues * Manage and coordinate subcontractors including quality More ❯
a large public sector department undertaking one of the largest current procurements in the public sector. A critical role within this team is the CAFM Developer, who will report to the WPS Programme Solution Technical Lead Role is for an experienced Developer responsible for designing workflows, automations and triggers within … our CAFM component, internally to that component and integrated with other components in our stack. Familiarity with MRI Evolution Workflow Pro a real advantage but would also suit an experienced Developer who can evidence roles where software has been developed using a variety of languages, tested and deployed to support … business and data flows. Responsibilities CAFM Developer will have technical design, test, debug and promotion responsibility for all CAFM workflow and data integration across the Programme, which is forecast to be in the TFM, Managed Guarding and SCC workstreams. Working with the Solution Technical Lead, CAFM Developer will be directly More ❯
Responsibilities * CAFM Developer will have technical design, test, debug and promotion responsibility for all CAFM workflow and data integration across the Programme, which is forecast to be in the TFM, Managed Guarding and SCC workstreams. * Working with the Solution Technical Lead, CAFM Developer will be directly responsible for inputting into … all temporary and enduring technical documentation required to develop, test and handover technical deliverables to BAU support; CAFM Developer may be required to contribute toward more detailed solution designs for the wider platform. * CAFM Developer will be required to work alongside BAs in the programme team to understand inbound/… outbound process and data flows resulting from detailed business requirements and functional designs and develop these into system driven automation * CAFM Developer will be required to work alongside Test Managers in the programme to ensure any testing of the CAFM development meets the testing strategy and acceptance criteria for promotion More ❯
and deliver a variety of KPI reports and management information for internal review Lead the implementation and ongoing enhancement of the departments CAFM (Computer-AidedFacilityManagement) system Ideal Candidate Will Have: Proven experience in a Helpdesk Manager or similar leadership role within the FM sector Strong understanding of service … delivery and KPI management Excellent communication skills and the ability to build relationships with internal teams and external clients Competence with CAFM systems and reporting software Good literacy and numerical ability A team-first attitude with the ability to coach and support colleagues Willingness to travel to the Slough office More ❯
and deliver a variety of KPI reports and management information for internal review Lead the implementation and ongoing enhancement of the departments CAFM (Computer-AidedFacilityManagement) system Ideal Candidate Will Have: Proven experience in a Helpdesk Manager or similar leadership role within the FM sector Strong understanding of service … delivery and KPI management Excellent communication skills and the ability to build relationships with internal teams and external clients Competence with CAFM systems and reporting software Good literacy and numerical ability A team-first attitude with the ability to coach and support colleagues Willingness to travel to the Slough office More ❯
will also support Asset Information Management, Change Control, Capital & Operational Investment Planning, Forward Maintenance Planning, Asset Strategy Development Support, PPM Integrity & Compliance, CMMS/CAFM data-import UAT, audits and wider process management. The role sits on a clear professional-development roadmap within Asset Management, offering significant opportunities for growth … and Operational Investment Planning activities. - Support PPM Integrity & Compliance by aligning asset data with statutory and SFG20 requirements. - Lead or assist with CMMS/CAFM data-import User Acceptance Testing (UAT) for system changes and new integrations. - Plan and carry out periodic data-integrity and process audits; report findings and … Skills & Experience Essential - Solid understanding of Facilities Management and building-services assets. - Advanced skills in MS Excel, Power BI and VBA. - Proven experience with CAFM/CMMS/EAM platforms (data structures, imports, reporting). - Ability to manipulate and interpret complex, high-volume datasets quickly and accurately. - Meticulous attention to More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯
the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any external changes. Take full ownership of Helpdesk services including; actively monitoring open/paused jobs, allocation of PPM tasks to the relevant resource … Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM processes, increasing efficiency and service quality across the contract. Ensure service delivery is aligned with contractual KPIs and SLAs, proactively addressing performance issues and identifying More ❯