Key Required Skills: Solid ServiceNow CMDB/SAM/HAM Implementation Development experience; Experience in ServiceNow Design and Architecture; Knowledge of infrastructure platforms Position Description: Serve as the Senior ServiceNow developer responsible for implementing CMDB/SAM/HAM solution design using best industry practices. Facilitate requirements gathering and document … years of experience with importing and exporting data to ServiceNow using data loads, transform maps and transform scripts. 5 years of experience developing ServiceNow CMDB/SAM/HAM modules including good understanding of Discovery processes, Software Entitlements and Reconciliation, Hardware Asset Product Life Cyle. ServiceNow Certified Application Developer (CAD … FACTORS TO HELP YOU SHINE (Required Skills) These skills will help you succeed in this position: Solid ServiceNow Developer knowledge (multiple modules and includes CMDB/SAM/HAM) experience. Skills with using JavaScript, REST and SOAP integrations. Experience with ServiceNow App Engine Studio with UI Builder Experience designing and More ❯
Reston, Virginia, United States Hybrid / WFH Options
ICF
development, and implementation of scoped applications and enhancements across the ServiceNow platform. You will also assist in implementing ITSM best practices and contribute to CMDB, reporting, and overall platform stability and enhancements. Description As a ServiceNow Developer, you will be responsible for building, customizing, and supporting scoped applications, as well … maintain high-quality ServiceNow functionality across the platform. The ideal candidate will be a self-starter with experience in ServiceNow application development, ITSM, and CMDB best practices. Familiarity with reporting and performance analytics is a plus. This individual will demonstrate strong communication skills and attention to detail, with a proven … reviews and provide input on architectural decisions and platform enhancements. Provide hands-on technical expertise in ServiceNow development, including scripting, integrations, and automation. Support CMDB-related enhancements and data integrity initiatives. Create and maintain dashboards and performance analytics reports as needed. Ensure code quality and maintain platform stability through adherence More ❯
scalable, secure ServiceNow architectures aligned with enterprise service management goals. Development & Customization : Build and enhance ServiceNow modules, workflows, and integrations across ITSM , ITOM , and CMDB . Operational Excellence : Continuously improve ServiceNow operations, ensuring alignment with ITIL best practices and efficiency KPIs. Stakeholder Collaboration : Translate business needs into smart, scalable ServiceNow … enterprise-scale environments. Strong knowledge of ITIL processes , ServiceNow best practices , and enterprise integration patterns . Hands-on expertise with key modules: ITSM , ITOM , CMDB , Flow Designer , IntegrationHub . Solid understanding of Agile methodologies , with the ability to break down user stories into actionable ServiceNow features. Experience in documentation and More ❯
corporate Service Now foundations such as HRSM (Incident, Problem, Change, Knowledge, Catalogue), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and ConfigurationManagementDatabase (CMDB). Improvement of automated complex and non-complex processes and manual checks on data received, liaison with data providers to address issues. Maintaining, analysing and More ❯
for the VoIP system • Develop and implement a change management process to handle system updates, modifications, and enhancements. Maintain a detailed configurationmanagementdatabase (CMDB) to track all assets, changes, and configurations. • Perform security assessment reports and risk mitigation plans; documentation of applied security patches and updates. Required Skills: • Ability More ❯
for the VoIP system • Develop and implement a change management process to handle system updates, modifications, and enhancements. Maintain a detailed configurationmanagementdatabase (CMDB) to track all assets, changes, and configurations. • Perform security assessment reports and risk mitigation plans; documentation of applied security patches and updates. Required Skills: • Ability More ❯
Furnished Equipment (GFE) maintenance coverage. Prepare, submit, and track CRQ approvals, ensuring compliance with configuration and change management processes. Update the ConfigurationManagementDatabase (CMDB) with MAC information for traceability. Follow established change and configurationmanagement policies and processes to ensure appropriate change control and asset accountability. Manage the installation More ❯
CMDB. Troubleshoot discovery issues and tune performance across classification levels and cloud providers. Support incident response and change management processes tied to discovery and CMDB updates. Develop and maintain system documentation, architecture diagrams, SOPs, and technical training materials. Develop design documents and processes. Other duties as assigned. Qualifications Bachelor's … clearance with the ability to obtain CI Poly. Knowledge, Skills, and Abilities: Experience with ServiceNow Discovery and MID Server deployment. Strong understanding of ServiceNow CMDB, Cloud Management, and ITOM modules. Experience with cloud environments: AWS, Azure, and/or GCP. Proven experience working within classified environments or secure enclaves. Deep More ❯
efficiency. Implement and manage Access Management and physical security protocols. Lead Stakeholder Engagement and conduct Site Inductions for all personnel. Manage and update the CMDB , supporting Network Discovery activities. Assist in the migration of processes from third-party vendors to internal systems. CDCTP (Certified Data Centre Technician Professional) and CDCMP … Certified Data Centre Management Professional) certifications are essential .+ Strong experience with ServiceNow , CMDBmanagement , and E-Permit systems . Proven expertise in Incident Management , Capacity Planning , and Access Management within data center operations. Excellent stakeholder management and communication skills . More ❯
tools and production software. Ensure the CM process is introduced and implemented according to guidelines from the process owner. Keep the ConfigurationManagementDatabase (CMDB) update. Perform audits on the actual CMDB. Provides continuous coordination of progress on actions, tasking, and issues. Reviews and edits technical documentation, as requested. Serves More ❯
Librarian on population of asset and configurationmanagement system (CMS) Perform configuration audits to ensure physical inventory is consistent with the configurationmanagementdatabase (CMDB)/CMS, initiating corrective action through Change Control Accept baselined products from third parties for distribution Builds system baselines for promotion and release Maintain project More ❯
of professional growth. Be the point of contact for employees regarding system incidents and disruptions. Manage workplace IT (workstation support) Maintain the CMDB (ConfigurationManagementDatabase) Handle hardware ordering Conduct regular meetings with internal clients via key-user sessions Represent ICT in project meetings for internal improvement initiatives Candidates applying More ❯
Contingent Worker C2C CSDM/CMDB Administration BILL RATE: OPEN LOCATION: DALLAS, TX DURATION: Through 12/31/2025, 3 DAYS ONSITE AND 2 DAYS REMOTE SELLING POINTS: This is an architect who can sit down with the ServiceNow developers and work with the discovery administrator to create and … business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service … Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian More ❯
area. Responsibilities: Develop configurationmanagement architecture within COTS tools, perform requirements analysis working with all key stakeholders, determine the proper design for the configurationmanagementdatabase within COTS tool, train system administrators on the use of the tool. Integrate the configurationmanagement system and database with the Service management COTS … on configuration items and their related applications and services. Performing change management impact assessments, perform quality analysis and control on the data within the CMDB, define the controls and perform the audits, participates in release management by auditing and updating configurationmanagement data. Qualifications/Requirements: BS degree and More ❯
have accountability for all IT service strategy functions including Service Design and Service Transition. You will also lead the technology data office incorporating core CMDB, asset management policy and Mapping framework, drive level 1 control ownership for ISD COBIT control assurance framework. WHAT YOU'LL BE DOING: Senior technology interface … COBIT Control Library, assurance and testing Driving Technology Service Improvement Plans to drive service effectiveness Lead groups Technology Data Office, responsible for driving core CMDB, data mapping process and asset management controls (Hardware Asset Management/Software Asset Management) Lead and drive the delivery of Service governance, core control framework More ❯
or visual alarms. Troubleshoot, diagnose and isolate failures. Reseat card and perform hardware reboots. Replace broken hardware components and update the ConfigurationManagementDatabase (CMDB). Restore hardware system to approved baseline configuration. Re-image or reload Firmware and or imbedded software to restore hardware to approved baseline. Run diagnostic More ❯
submit, and track CRQ approvals, ensuring compliance with configuration and change management processes. Maintain accurate records of MAC activities in the ConfigurationManagementDatabase (CMDB) and prepare monthly summary reports detailing MAC locations, timelines, and statuses. Follow established change and configurationmanagement policies and processes to ensure appropriate change control More ❯
degradation, or Authorized Service Interruptions (ASIs). o Reroute routine circuits within 24 hours of notification o Documenting reroute in the configurationmanagementdatabase (CMDB). o Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented More ❯
and manage all Change Requests (CRQs) for additions, removals, and modifications to the Government Furnished Equipment (GFE) maintenance coverage. Update the ConfigurationManagementDatabase (CMDB) and prepare monthly summary reports of Moves, Adds, and Changes performed. Treat customer requests that are out of scope of MACs as new project Engineering More ❯
findings from internal and external auditors. Assist with ongoing implementation of SAF/FM initiatives to include Identity, Credential, and Access Management (ICAM), ConfigurationManagementDatabase/Enterprise Integration (CMDB/EI), System Information and Event Management (SIEM) and System Security. Coordinate efforts with financial statement audit resources and other More ❯
experience Responsibilities: Develop configurationmanagement architecture within COTS tools, perform requirements analysis working with all key stakeholders, determine the proper design for the configurationmanagementdatabase within COTS tool, train system administrators on the use of the tool. Integrate the configurationmanagement system and database with the Service management COTS … on configuration items and their related applications and services. Performing change management impact assessments, perform quality analysis and control on the data within the CMDB, define the controls and perform the audits, participates in release management by auditing and updating configurationmanagement data. Who we are: ABSC is a technology More ❯
Brillio are currently looking for 2 x ServiceNow Developers with experience working on complex CMDB migrations and improvement initiatives to support the development of a global ServiceNow implementation. Key Points: Inside IR35 1 day per week on site (Central London) Client onboarding which can take up to 4 weeks INTERPERSONAL … on the ServiceNow platform Have a strong and proven background in delivering on the ServiceNow platform Have a strong and proven background in developing CMDB as well as understanding the CSDM framework extensively. Develop the technical solutions, implement them, and perform the relevant component integration tests. Manage customer defects and More ❯
resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be … and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters More ❯
2x ServiceNow CMDB Developer Hybrid working - London based 3 days per week. Inside IR35 - Day rate negotiable. I am recruiting 2 x ServiceNow Developers with CMDB experience for an initial 6-month contract (likely to be extended). The role is based in London, with 3 days a week in … sit inside IR35. The role requires experienced developers to support a global ServiceNow implementation. It is imperative that you have working knowledge of intricate CMDB migrations and improvements. Skills we are looking for: Proven ServiceNow development experience. Previous and extensive CMDB experience. Ability to develop technical solutions, execute them, and More ❯
and is accepted by all personnel. Assist with ongoing implementation of SAF/FM initiatives to include Identity, Credential, and Access Management (ICAM), ConfigurationManagementDatabase/Enterprise Integration (CMDB/EI), System Information and Event Management (SIEM) and System Security. Requirements: Knowledge and experience with OSD FIAR audit readiness More ❯