151 to 175 of 208 CMDB Jobs

working within a complex IT environment. You will have a full remit including overseeing hardware assets, improving the accuracy of the asset register and CMDB, and ensuring the information is useful to the teams delivering IT services. Responsibilities: Manage and improve the day-to-day asset and configuration management processes. … prioritised plan for improvement. Requirements: Proven experience managing IT assets and configuration data in a complex organisation. Strong knowledge of hardware asset management, CMDB controls and data quality. Hands-on experience improving asset records and reconciling data between systems. Good understanding of ITIL and IT service management processes. The ability ...

working within a complex IT environment. You will have a full remit including overseeing hardware assets, improving the accuracy of the asset register and CMDB, and ensuring the information is useful to the teams delivering IT services. Responsibilities: Manage and improve the day-to-day asset and configuration management processes. … prioritised plan for improvement. Requirements: Proven experience managing IT assets and configuration data in a complex organisation. Strong knowledge of hardware asset management, CMDB controls and data quality. Hands-on experience improving asset records and reconciling data between systems. Good understanding of ITIL and IT service management processes. The ability ...

governance, and tooling * Own and manage the Configuration Management System (CMS), acting as the primary point of contact for incidents, updates, and enquiries * Leverage CMDB data to support Service Management processes including Change, Release, and Incident Management * Perform configuration baseline comparisons and validation activities to support infrastructure and service changes … environment using Remedy and associated toolsets What You'll Bring: * Proven experience in Service Asset & Configuration Management within complex enterprise environments * Strong understanding of CMDB/CMS administration, governance, and data quality management * Experience supporting ITIL-aligned Service Management processes * Knowledge of Configuration Management principles, standards, and best practices * Experience ...

place and completed on schedule. Use Splunk and observability service dashboards to identify failures, trends, and emerging operational risk. Maintain accurate ServiceNow CMDB relationships for identity services, configuration items, application integrations, owners, support groups, and dependencies; identify and report stale or incomplete CMDB data. Participate in developing automation to reduce … skills with systems such as M365 and ServiceNow are required. Experience using ServiceNow for IAM incidents, requests, changes, knowledge, evidence, assignment groups, and CMDB relationships is required. Demonstrated current work experience supporting integrated IAM solutions such as Entra ID, Active Roles where applicable, Duo, PKI, and CyberArk/PAM Working ...

missing information, check the accuracy of existing records and update Configuration Items, Services and Service Offerings within ServiceNow. Whilst this is not a technical CMDB design or Service Mapping position a really good level of attention to detail and IT skillset is vital as It is an administration focused role … agreed processes Update CI information including ownership, support groups, status and other key attributes Review records for missing or inaccurate information Carry out routine CMDB housekeeping and data cleansing Update relationships between records where information has been provided and validated Maintain Service and Service Offering information within ServiceNow Data Quality ...

discovery, validation, and enrichment of network data. Develop and enhance integrations between NetBox and enterprise platforms, including ServiceNow, to support accurate and automated CMDB population and synchronisation. Develop supporting automation, documentation, and operational processes to maintain data quality and governance. Provide knowledge transfer and recommendations to support the ongoing evolution … governance controls. Perform network device baselining, configuration validation and continual data-quality reviews. Support integrations between the Network Source of Truth and ServiceNow CMDB/ITSM. Expand network automation using Python, Ansible, REST APIs and, where applicable, Terraform. Automate network discovery, compliance reporting, auditing and configuration validation. Develop reusable automation ...

integration patterns. Automate collection of device state, topology, paths, configurations, logs and relevant telemetry, and make outputs available within the incident workflow. Work with CMDB and inventory teams to validate device, service, dependency and configuration-item data required for reliable correlation and routing. Develop pre-change and post-change validation … Python and Ansible. Experience with the complete engineering life cycle: requirements, design, build, peer review, test, deployment, monitoring, support and controlled rollback. Understanding of CMDB/CI quality, service dependency mapping and their impact on event correlation and automated routing. Strong analytical, documentation and stakeholder-management skills, with the ability ...

SLOs, SLIs, operational metrics, monitoring, alerting, dashboards and reporting requirements. Translate service designs into practical tooling requirements, including service catalogue entries, assignment groups, knowledge, CMDB/CSDM data, service mapping and operational workflows. Support the definition and assessment of Service Acceptance Criteria and provide evidence for design assurance, operational readiness … make complex service arrangements clear and actionable."Nice To Have" Skills and Experience: Experience with ServiceNow or a comparable ITSM platform, particularly service catalogue, CMDB, CSDM, service mapping, knowledge or workflow capabilities! Understanding of SRE concepts such as SLAs, SLOs, SLIs, error budgets, service health, reliability and observability. Experience ...

independence, resolve escalated or ambiguous catalogue design issues, and represent Service Catalogue Management in broader ITSM process governance (Incident, Request Fulfillment, Change, and CMDB/Service Mapping integration points). YOU'RE GOOD AT Framing complex, ambiguous problems and can take a sprawling, technical service portfolio and structure into something … modern ITSM platform's service catalogue module (e.g., ServiceNow Service Catalog, BMC Helix) including catalogue item design, workflow/fulfillment automation, and integration with CMDB/Service Mapping (must have). Track record of building and executing a self‐service adoption strategy by defining KPIs, running change management/communications ...

Cyber Security Project Manager – CMDB & Asset Management Contract: 6 Months Location: London/2 days on-site] IR35: Outside IR35 Rate: £700 per day About the Role We are currently recruiting for an experienced Cyber Security Project Manager to lead the delivery of a major CMDB, enterprise asset inventory … operate confidently across cyber security, IT, OT, engineering, asset management and information governance . Key Responsibilities Lead the end-to-end delivery of the CMDB, enterprise asset inventory and information inventory programme. Develop project scope, delivery plans, milestones, governance, budgets, resources and success measures. Manage multiple technical and business workstreams ...

ServiceNow Data and CMDB Specialist Key responsibilities: * Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and lifecycle standards in line with ServiceNow best … ownership, data requirements and responsibilities for maintaining configuration and service data, and maintain appropriate controls for creating, updating, reconciling, retiring and deleting CIs. * Monitor CMDB health through regular data-quality reviews covering completeness, correctness, compliance, duplication, stale records and missing or inaccurate relationships, investigate root causes and work with ...

Project/Transition team and Operational Service Support teams. Ensure appropriate configuration and readiness of supporting tools such as: ServiceNow, Monitoring tools, Backup enablement, CMDB population Ensure Commercial Agreements, Work Orders (WOs), and Change Control Notices (CCNs) follow the approved process, with deviations/exceptions appropriately documented and approved. Ensure … Experience conducting service rehearsals/operational readiness assessments . Knowledge of NFR/FR requirements and transition deliverables . Experience with ServiceNow , preferably including CMDB-related activities. Understanding of monitoring, backup, support model, warranty support, and service management requirements . Strong risk, issue, dependency, and exception management skills. Excellent communication ...

conventions, taxonomy and hierarchical structures. Integrate NetBox with network management and assurance platforms, including Cisco Catalyst Centre . Develop integrations between NetBox and ServiceNow CMDB/ITSM . Automate network discovery, compliance reporting, auditing and configuration validation. Expand network automation using Python, Ansible, REST APIs and, where applicable, Terraform. Develop … Source of Truth, network automation and data governance , with the ability to work across network operations, architecture, security and ITSM teams. Experience with ServiceNow CMDB integration, Python/Ansible automation and Network SRE concepts would be highly valuable. ...

through to secure disposal Manage the full software licence pipeline, including purchasing, supplier engagement, goods receipting and licence entitlement tracking Maintain accurate asset registers, CMDB records, contract data and supplier documentation to ensure a reliable single source of truth Conduct regular audits and reconciliations across asset and licence data, identifying … years Asset and licence management must have been a dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent ...

through to secure disposal Manage the full software licence pipeline, including purchasing, supplier engagement, goods receipting and licence entitlement tracking Maintain accurate asset registers, CMDB records, contract data and supplier documentation to ensure a reliable single source of truth Conduct regular audits and reconciliations across asset and licence data, identifying … years Asset and licence management must have been a dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent ...

environment handovers, coordinating with product and engineering for fixes and enhancements. Run change management with risk assessment, approvals, maintenance windows, and keep a reliable CMDB or asset inventory. Create and maintain SOPs and runbooks, and deliver clear status updates and post‐incident reviews that lead to measurable improvements. Coordinate vendors … clear, timely communications during incidents. Improved change success rate with fewer failed changes and faster, safer rollbacks. Complete, current runbooks and asset/CMDB accuracy with regular DR and restore tests. Why Join Us? Real impact Own the reliability of services used by real customers and see your work reflected ...

Develop, implement, and maintain Service Asset & Configuration Management (SACM) policies, standards, processes, and governance frameworks. Own and govern the Configuration Management Database (CMDB) and Configuration Management System (CMS), ensuring accurate, complete, and trusted configuration data across the organisation. Define, manage, and maintain Configuration Items (CIs), their attributes, relationships, and service … mappings to provide visibility of dependencies across business services, applications, infrastructure, and supporting components. Expertise in managing CMDB health and data models using the ServiceNow CSDM framework to drive service-aware governance Lead the end-to-end SACM lifecycle, including planning, identification, control, status accounting, verification, and audit of configuration ...

United Kingdom Develop, implement, and maintain Service Asset & Configuration Management (SACM) policies, standards, processes, and governance frameworks. Own and govern the Configuration Management Database (CMDB) and Configuration Management System (CMS), ensuring accurate, complete, and trusted configuration data across the organization. Define, manage, and maintain Configuration Items (CIs), their attributes, relationships … service mappings to provide visibility of dependencies across business services, applications, infrastructure, and supporting components. Expertise in managing CMDB health and data models using the ServiceNow CSDM framework to drive service-aware governance Lead the end-to-end SACM lifecycle, including planning, identification, control, status accounting, verification, and audit ...

greater cyber resilience. Responsibilities Implement and configure ServiceNow Vulnerability Response and Security Incident Response, including VR groups, remediation rulesets and risk scoring informed by CMDB data. Connect vulnerability scanners, such as Tenable Nessus, and patching tools, including Tanium, Ansible and Microsoft Intune/MCM, with ServiceNow. Turn vulnerability management priorities … with Unified Security Exposure Management (USEM). ServiceNow CSA, CIS-VR, an equivalent USEM/Security Operations qualification and/or relevant ITOM/CMDB certifications. A strong understanding of the broader ServiceNow platform, including CMDB, ITOM, ITSM, REST APIs and IntegrationHub. Experience working with CI matching, service mapping, Incident ...

integrations, and relationships Manage onboarding and updates of architecture artefacts, assuring completeness and consistency before publication Data Quality & Alignment Ensure alignment between architecture data, CMDB, and other enterprise data sources Lead investigation of data inconsistencies across tools and teams and coordinate remediation with data owners and tool administrators Implement routine … Knowledge Experience in architecture, PMO, service management, or similar support function Strong organisational and coordination skills Experience working with tools such as Orbus Infinity, CMDB, or similar repositories Experience producing MI and dashboards using Power BI (or equivalent reporting tools) High attention to detail and strong data management capability Ability ...

change control, server hardening, and infrastructure dependencies. Proven track record in system upgrades, vulnerability remediation, or server migrations. Familiarity with configuration management and CMDB platforms. Desirable: Exposure to virtualization (VMware, Hyper-V) and cloud platforms (AWS, Azure). ITIL Foundation or similar certification. Awareness of security compliance standards (e.g. … Coordinate with application owners to manage maintenance windows and validate post-remediation stability. Conduct pre-change checks, create back-out plans, and update relevant CMDB entries. Collaborate with Security, Infrastructure, and Change Management teams to meet compliance and operational standards. Maintain detailed remediation logs via Confluence and update the central ...

issues. Support device lifecycle activities including provisioning, refreshes, replacements and decommissioning. Prepare, test and issue devices to end users. Maintain accurate asset, inventory and CMDB records. Support onboarding, floor-walking and rollout activities. Escalate complex issues and contribute to service improvements. As a successful EUC Support Engineer, you will have … Knowledge of Mobile Device Management (MDM) and device lifecycle management. Strong first-line support and troubleshooting skills. Experience with asset management, inventory tracking and CMDB updates. Excellent communication and customer service skills. Knowledge of Microsoft 365, Entra ID and ITIL processes is desirable. If you are an EUC Support Engineer ...

report on service availability for all Service Providers Manage and report on Service Request SLAs fulfilled by internal and external Service Providers. Manage CMDB accuracy, collaborating with CMDB stakeholders/contributors Manage service change to minimise risk and impact to the business Additionally; Responsible for quality information output from ...

seeking a SACM Analyst to govern the end-to-end Service Asset and Configuration Management in a multi-supplier environment. You will maintain the CMDB, ensure data quality, and drive improvements to support service delivery and decision-making. The role requires strong ITIL/ITSM knowledge, SIAM understanding, stakeholder engagement ...

CMDB Application Developer & Reporting Specialist Stevenage - 5 days on site £800 a day Inside IR35 Requires Active SC Clearance and a sole UK nationality The Opportunity We are seeking a CMDB Application Developer & Reporting Specialist to support a major Defence customer by developing and maintaining a centralised CMDB solution that ...