Discovery Sources (e.g., MECM, AD, Tanium, ServiceNow Discovery) to feed accurate software installation data into SAM Pro. Develop custom integrations between SAM Pro and other systems (e.g., Procurement, HR, CMDB, Finance, external discovery tools) using REST/SOAP APIs, IntegrationHub, and other integration methods. Create and maintain advanced reports, dashboards, and performance analytics within SAM Pro to provide actionable insights … publisher packs, software models, and entitlements. Strong proficiency in JavaScript, REST/SOAP APIs, and other ServiceNow scripting languages/frameworks. Deep understanding of the ServiceNow platform architecture, including CMDB, ITSM, ITOM modules, and their interdependencies with SAM. Experience with ServiceNow integrations (e.g., Integration Hub, custom integrations). Familiarity with various software licensing models (e.g., per-user, per-device, per More ❯
Job Description: Hands-on ability to configure Module Experience: o Incident Management Module. o Problem Management Module o Change Management Module o Asset Management Module o ConfigurationManagementDatabase (CMDB) Module o Service Catalog Module o Service Level Management Module o Knowledge Management Module Demonstrated experience in ServiceNow development, particularly with configurations Develop, test, and debug scripts using JavaScript and More ❯
for monitoring compliance with software agreements, adherence to internal policies as well as identifying and implementing saving opportunities. Required Skills: IT Asset Management and Discovery Tools experience (e.g., ServiceNow CMDB, ServiceNow Asset Management, ServiceNow Software Asset Management; ServiceNow Product Catalogs Flexera FlexNet Manager Suite (Creation of Purchases, Creation of Contracts, Creating Licenses with entitlements, Application Creation, Creating Custom Reporting) Experience More ❯
status accounting, configuration auditing, and CM training/advocacy. This individual will be responsible for documenting and controlling changes, implementing version control systems, and managing the configurationmanagementdatabase (CMDB). This individual will also manage the Configuration Review Boards for STARE, collaborating with Engineers and Equipment Developers. This individual will also support the execution of CM activities to include … through different builds and releases. Other roles and responsibilities include: Change Control: Manage and approve changes to system configurations, ensuring that modifications are documented and authorized ConfigurationManagementDatabase (CMDB): Maintain accurate and up-to-date information regarding configurations and their relationships within the CMDB Build and Release Management: Oversee the building, packaging, and release of products, ensuring that they More ❯
Note: 6 years' work experience may be substituted for a bachelor's degree. Nice If You Have: • ITIL Foundation or higher certification • Experience with ConfigurationManagement Systems (CMS/CMDB) • Familiarity with international governance structures • Ability to translate business RFCs into technical implementation plans • Strong documentation and stakeholder communication skills • PMP or equivalent project management certification • Experience supporting classified or More ❯
VDI architecture, including network port connectivity, and design choices of the associated applications (Low Level Design, High Level Design) Integrate Citrix and VMware VDI systems into the enterprise ConfigurationManagementDatabase Automate facets of the Citrix and VMware VDI environment, including deployment, SSL certificate monitoring/requests, patching and upgrades in coordination with DevOps Engineers Provide secure, reliable, and high More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯
Experience with ServiceNow Software Asset Management (SAM Pro) and Hardware Asset Management (HAM Pro) implementations. • Familiarity with asset data normalization, catalog items, workspaces and compliance dashboards. • Knowledge of ITIL, CMDB, and Procure-to-Retire (P2R) lifecycle in ServiceNow. • Experience in Agile environments, including working in sprints with cross-functional teams. - What You Can Expect: A culture of integrity. At CACI More ❯
implementation, and continuous improvement of configurationmanagement frameworks and processes in alignment with ITIL v3/v4 best practices. Oversee the creation, maintenance, and validation of configurationmanagement databases (CMDB) and ensure accuracy of configuration items (CIs). Plan, execute, review, and monitor IT configurations to ensure compliance with organizational policies and to minimize operational disruptions. Utilize service management tools More ❯
to complete tasks using the Remedy ticketing system. Consult with engineers to understand configuration changes to update all related drawings and artifacts. Update and maintain the ConfigurationManagement System (CMDB). Help update and maintain property records. The successful candidate will: Be able to work under minimal supervision Be able to prioritize assignments for themselves and junior personnel to complete More ❯
a digital twin. Represents the configurationmanagement function in all IPT Leadership briefings. For GFP, IAW AFMAN 17-1203, uses the DAF bases currently approved by APSR, DPAS, and CMDB until cutover to the modernized network. While operating Legacy Networks, complies with DAF configuration and change management policies. Supports lead engineers in configurationmanagement of all architectural and design documents More ❯
a digital twin. Represents the configurationmanagement function in all IPT Leadership briefings. For GFP, IAW AFMAN 17-1203, uses the DAF bases currently approved by APSR, DPAS, and CMDB until cutover to the modernized network. While operating Legacy Networks, complies with DAF configuration and change management policies. Supports lead engineers in configurationmanagement of all architectural and design documents More ❯
for the entirety of the PoP, including the original source and a digital twin. For GFP, IAW AFMAN 17-1203, uses the DAF bases' currently approved APSR, DPAS, and CMDB until cutover to the modernized network. While operating legacy networks, complies with DAF configuration and change management policies. Supports lead engineers in configurationmanagement of all architectural and design documents. More ❯
for the entirety of the PoP, including the original source and a digital twin. For GFP, IAW AFMAN 17-1203, uses the DAF bases' currently approved APSR, DPAS, and CMDB until cutover to the modernized network. While operating legacy networks, complies with DAF configuration and change management policies. Supports lead engineers in configurationmanagement of all architectural and design documents. More ❯
Experience working with multiple software suppliers to manage and track their planned version update cycles and other boilerplate SE types of things Experience with development and use of configurationmanagementdatabase Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer. Still have questions? Reach out to Brian- (Phone) (Email) What to Expect Moseley Technical Services More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured, and changes communicated effectively Maintaining an accurate change schedule and updating the CMDB to reflect the live environment Identifying and delivering service improvements across incident and change processes Supporting wider IT operations and cross-functional training to strengthen incident/change readiness What More ❯
at peak performance while enforcing strict compliance and driving continuous improvement. KEY RESPONSIBILITIES Security & Compliance o Enforce DoD RMF and NIST 800-53 controls within ServiceNow o Manage RBAC, CMDB hardening, audit logging, and evidence packaging Integration Management o Configure and maintain Azure AD SSO/SCIM (SAML/OAuth) o Deploy and troubleshoot MID Servers in AWS GovCloud o More ❯
in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯
Arlington, Virginia, United States Hybrid / WFH Options
CGI
and software assets, ensuring they are properly documented, tracked, and controlled to maintain consistency, reliability, and compliance. Key responsibilities include defining configurationmanagement plans, managing configuration items in a CMDB, implementing version control, facilitating change management processes, conducting audits, and ensuring adherence to industry standards. CGI Federal is growing its high-performance team whose members share a passion for building More ❯
predictive modeling and customer analysis • Skilled at working collaboratively in a complex environment and driving performance achievement and improvements • Proficient with ServiceNow applications of Incident, Problem, Change and Request, CMDB, SLM, and Performance Analytics • Data-driven mindset of service excellence and customer satisfaction • An Active TS/SCI Clearance with Polygraph Desired Qualifications: • Experience working with and briefing government clients More ❯
Kansas City, Missouri, United States Hybrid / WFH Options
Epsilon Inc
problem management). Work closely with teams responsible for the enterprise monitoring platform and self-service portal to understand integration requirements. Collaborate with asset discovery and ConfigurationManagementDatabase (CMDB) teams to understand requirements for billing and related activities. Document existing ITSM, monitoring, CMDB, and self-service portal activities and processes and create comprehensive process maps. Develop integration plans and More ❯
to obtain a TS/SCI Clearance required for this role. Desired Skills: Candidate will have knowledge of basic software practices such as coding standards, unit testing and configurationmanagement, database and System administration. Good communication skills. Strong team player. Candidate will work in a team environment utilizing software methodologies and processes. Familiarity with Agile Development Process a plus. Strong More ❯