26 to 50 of 74 CMDB Jobs

accountable for the end-to-end technical architecture, governance, and strategic evolution of the ServiceNow platform, with a strong focus on ITSM, ITOM, CMDB, CSDM, and Discovery. This role provides architectural leadership across the ServiceNow estate, ensuring the platform is scalable, secure, supportable, and aligned to ServiceNow best practices … design authority for all significant platform changes, integrations, and enhancements. • Ensure architectural consistency across ITSM, ITOM, CSM, and future ServiceNow capability expansion. CMDB, CSDM & Discovery Leadership • Design, implement, and govern a robust CMDB architecture, ensuring accuracy, completeness, and fitness for purpose. • Lead the adoption and ongoing maturity of the Common ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

with proven experience working in a large enterprise bank (essential) Strong experience with hybrid cloud (AWS/Azure + on-prem), data centres, ServiceNow CMDB, and container platforms (OpenShift/Kubernetes). Knowledge of operational resilience frameworks, RTO/RPO, backup/DR, and dependency mapping. Knowledge of the Digital ...

reduce Cloud compute cost. · Manage and optimize knowledge objects including macros, lookups, event types, tags, and field extractions. · Integrate ITSI and Splunk Cloud with CMDB/ITSM systems, webhook automation, and AIOps/ML-based anomaly detection frameworks. · Troubleshoot slow or high-latency searches, identify bottlenecks, and implement best-practice ...

experience will you need? Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations). Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability ...

experience will you need? Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations). Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability ...

experience will you need? Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations). Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability ...

experience will you need? Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations). Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability ...

Management specialist who can independently support and enhance a critical asset management capability. The successful candidate will be responsible for improving hardware, software and CMDB data quality, strengthening governance and delivering audit-ready outputs in a highly regulated environment. This role is ideal for someone with strong ServiceNow ITAM … CMDB expertise who enjoys identifying control gaps, enhancing processes and driving continuous improvement. The role Working within a global financial institution with a strong presence across EMEA, Asia and the Americas. Technology, operational resilience and regulatory compliance are central to their strategy, and they are continuing to invest in strengthening ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

initial 6-month contract. Technical Skillset: Experience of applying business analysis tools and techniques (creating business processes models using tools) Applications - Discovery/cmdb Target App/understanding Applications Cloud Technology background and understanding A background of delivering business analysis in a Digital Transformation space Experience with using techniques such ...

initial 6-month contract. Technical Skillset: Experience of applying business analysis tools and techniques (creating business processes models using tools) Applications - Discovery/cmdb Target App/understanding Applications Cloud Technology background and understanding A background of delivering business analysis in a Digital Transformation space Experience with using techniques such ...

ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance … Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network lifecycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture. ...

automation using workflows, business rules, and triggers Build and optimize service catalogs and self-service portals Migration & Transformation Oversee data migration (tickets, users, assets, CMDB) Ensure minimal disruption and strong user adoption CMDB & Asset Management Design and implement CMDB structure (CI classes, relationships) Manage asset lifecycle and integrations with discovery … experience with ITSM migrations Deep expertise in Workflow automation, Business rules & triggers, SLA and approval configurations and Service catalog design Experience designing and managing CMDB and asset management systems Familiarity with REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience ...

ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable … Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript. ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … design and demonstrations Skills & Experience 35 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … design and demonstrations Skills & Experience 35 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … demonstrations Skills & Experience 3–5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

responding to escalations and supplier jeopardy management, management of and communication across stakeholders. Asset and Configuration Management : Maintaining the ARP Configuration Management database (CMDB), ensuring that data quality and accuracy is of the highest standard. Change Management : Maintenance of the ARP Change log and FSC (Forward Schedule of Change), working ...

solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers • Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models • Strong understanding ...

including Software, Hardware and License Management. Managing and taking ownership of all change/problem/incidents associated to Asset Management & maintaining the Configuration Management Database and all assets that reside within it. You will join our Aerospace, Defence and Security team in Gosport, working on site five days … records relating to Asset Management through to resolution. Investigating issues based on impact and driving them to resolution or error identification. Maintaining the Configuration Management Database and ensuring asset data stays accurate. Supporting major incident activity and contributing to root cause identification. Analysing trends across changes, problems and incidents ...

remediation outcomes Driving automation of Joiner-Mover-Leaver (JML), Role-Based Access Control (RBAC) and privileged access controls Enhancing IT Asset Management (ITAM), CMDB integrity, and core change management processes Strengthening ownership, accountability and cross-functional collaboration across control domains Key Deliverables User Management Automate JML and RBAC processes Improve … users Strengthen segregation of duties and least privilege controls Support integration of user controls across enterprise platforms Asset Management Implement and mature ITAM and CMDB capabilities Standardise service catalogue structures Improve technology lifecycle and asset governance controls Change Management Strengthen change and release controls Improve service transition governance Enhance incident ...

Ensure effective incident and major incident management Drive problem management and service improvement Oversee request fulfilment processes Support change management governance Maintain oversight of CMDB/asset management Lead knowledge management, including knowledge transfer and documentation Ensure ITSM processes are embedded and aligned to ITIL standards We are specifically looking … Hands-on ITSM operational leadership across most of the below: Service Desk Management Incident/Major Incident Management Problem Management Request Management Change Management CMDB/Asset Management Knowledge Management Service transition/support model creation Skills & Certifications: Strong ITIL/ITSM background ITIL V3 Foundation and/or ITIL ...

security models Conduct security reviews, risk assessments, and vulnerability remediation Ensure alignment with enterprise security and governance standards Support secure configuration across ITSM, ITOM, CMDB and related modules Collaborate with Cyber Security, Infrastructure, and Platform Engineering teams Act as the ServiceNow security SME across the organisation Support audits, compliance requirements … model (ACLs, roles, data security, permissions) Experience securing enterprise-scale ServiceNow environments Strong understanding of GRC, risk, and platform governance principles Experience working with CMDB, ITSM, ITOM or related modules Proven experience working alongside Cyber Security teams Strong understanding of identity and access management principles Ability to operate ...

Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow ...