51 to 75 of 256 CMDB Jobs

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯

ITIL basics and the principles of change control management is ideal. • Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal. • Configuration Management Database (CMDB) experience ideal. • CompTIA Security+ or other Linux and/or network administration certifications ideal • Experience with deployment/configuration management and CI/CD and release tools such as Chef … Experience with Splunk, Dyntrace, Docker, Kubernetes is a plus. REST API Integration Experience (familiar with curl, swagger, request/payload management) Knowledge of integrations of BMC Discovery with a CMDB (Remedy/ServiceNow, etc.) and other applications Knowledge of SAAM/CAM Concepts a plus Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to More ❯

a competency that focuses on IT asset & configuration management and that leverages ITIL v4 practices, the ServiceNow Common Service Data Model (CSDM) and its underpinning Configuration Management Data Base (CMDB). As CSDM and the CMDB are the foundation for the ServiceNow platform and utilized across many modules and processes we foresee a continuous growth of IT asset and configuration … That's why we are looking for a Senior Business Process Consultant who can guide customers in their journey to improve IT data quality and implement a CSDM based CMDB according to our best practices. Scope of work Lead end-to-end process definition for custom applications built on the ServiceNow App Engine. Run engaging discovery workshops with client business More ❯

named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with … practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and More ❯

ServiceNow applications using JavaScript , Jelly , REST/SOAP APIs , and platform configuration tools. Develop and optimize automated workflows using Flow Designer to streamline business processes. Manage and enhance the CMDB and CSDM models, ensuring data integrity and alignment with ITIL standards. Implement and troubleshoot the Identification and Reconciliation Engine (IRE) to maintain accurate CI data. Collaborate with cross-functional teams … English, and optionally in French and/or Spanish. Essential: Technical and functional expertise on ServiceNow (mandatory). Including : Javascript, REST/SOAP, Jelly. Mastering of ServiceNow Flow Designer , CMDB/CSDM and IRE mechanism. Fluent in English (mandatory). Fluent in French and/or Spanish (highly valuable). Good communication skills (both written and spoken) in a multi More ❯

writing and debugging code in an object-oriented language (JavaScript, Java, C#) in any full-stack web development framework Comprehensive understanding of Change Management (ITSM/ITIL) ServiceNow's CMDB Architecture Diagnosing Performance Issues in ServiceNow ServiceNow Best Practices - Scripting, Technical, etc. ServiceNow Certifications: Certified System Admin (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS-x) Experience configuring More ❯

management skills. Preferred qualifications PMP, PgMP, CSM or comparable project-management certification. 3 + years working with both Agile and Waterfall methodologies. Prior experience integrating ServiceNow with downstream systems (CMDB enrichment, event-management tools). Advanced ServiceNow certifications (e.g., Certified Implementation Specialist - ITAM or ITOM). Familiarity with federal compliance frameworks (FISMA, NIST). More ❯

are operationally ready before go-live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance Coordinating IT health checks and More ❯

are operationally ready before go-live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance Coordinating IT health checks and More ❯

are operationally ready before go-live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance Coordinating IT health checks and More ❯

the box thinker Experience performing ServiceNow analysis, architecture, and application development. Hands-on experience with ServiceNow components, such as Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc. Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production Proficient in JavaScript More ❯

to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯

automation to improve incident management, predictive analytics, and operational efficiency Solution Design & Road mapping - Create detailed architectural designs, technical specifications, and roadmaps for ITSM modules (Incident, Problem, Change, Request, CMDB, Event Management, Operations Management) within ServiceNow Process Optimisation - Streamline ITIL processes (e.g., Incident, Problem, Change, Service Desk) to align with AIOps and ServiceNow best practices Performance & Optimisation - Define KPIs and More ❯

player with a strong willingness to participate and help others. Able to prioritize in a fast-moving, high-pressure, constantly changing environment; high sense of urgency. Extensive experience with CMDB, Change Management, Incident Management and Quality Metric development and operation. Deliver high-quality support to all end-users in a courteous professional manner. Field incident phone calls and emails from More ❯

processes, leveraging automation and KPI-based performance measurement aligned with business expectations. • Design and implement integrations with systems such as Microsoft 365, SuccessFactors, and Lansweeper to support automation and CMDB data management. • Provide guidance and training on ITSM best practices to stakeholders acrossthe organization, promoting awareness and adherence. • Monitor, analyze, and report on ITSM performance metrics, ensuring alignment with defined More ❯

configurations, and integrations. Customization and Configuration: Tailoring SPM applications like PPM, Demand, Resource, and APM to meet specific organizational needs. Integration: Developing integrations with other ServiceNow modules (like ITSM, CMDB) and external systems using APIs, Integration Hub, or ETL tools. Best Practices: Ensuring adherence to ServiceNow development best practices, coding standards, and security guidelines. Troubleshooting: Identifying and resolving technical issues More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

International is looking for a Lead ServiceNow Solution Engineer to support our Digital Transformation Journey. In this role you will be responsible for IT Service Management (ITSM) and IT Operations Management (ITOM). You will be expected to play a More ❯

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT More ❯

a future program supporting an Intelligence customer and their National Media Exploitation Center (NMEC) enterprise. The CM Lead will be responsible for establishing and maintaining the Configuration Management Database (CMDB), as well as managing hardware and software inventories, licensing, policy documentation, and systems libraries. The ideal candidate will bring deep domain knowledge, automation experience, and a strong understanding of DoD … IA and CND operations. Responsibilities Lead the design, implementation, and maintenance of the NMEC Configuration Management Database (CMDB), ensuring data accuracy and automation where possible. Maintain and manage hardware and software inventories, license tracking, and software libraries to support enterprise IT operations. Ensure compliance with DoD Configuration Management practices and standards, including those aligned with IA and CND operations. Support … e.g., A+ CE, Network+ CE, or equivalent). REQUIRED SKILLS AND EXPERIENCE: 5+ years of relevant Configuration Management experience in a government or DoD IT environment. Strong understanding of CMDB tools, automated asset discovery, license management systems, and ITIL-based CM best practices. Experience in developing and maintaining IT policies and standard operating procedures. Strong written and verbal communication skills More ❯

Onsite 5 days a week/Travel and accommodation subsidised/£negotiable/6 months + I am seeking highly experienced and proactive CMDB Consultant with deep expertise in Ivanti and Configuration Management Database (CMDB) implementations. This role is pivotal in bridging the gap between technical delivery and business needs, ensuring that CMDB solutions are effectively designed, implemented, and aligned … with best practices. Key Responsibilities: Lead and support the implementation of CMDB solutions, with a strong focus on Ivanti. Act as a key liaison between service providers and customers, ensuring clear communication and alignment of requirements. Provide expert guidance on CMDB best practices, solution design, and strategic direction. Drive the adoption of ITIL v4 principles, particularly in configuration and asset … buy-in, and successful delivery. Operate with a delivery-focused mindset, proactively identifying and resolving blockers, and ensuring timely decision-making. Play a critical role in environments with low CMDB maturity, helping to shape direction and deliver value quickly. Required Skills & Experience: Extensive hands-on experience with CMDB implementations. Proven experience working with Ivanti as a service provider. Strong understanding More ❯

Onsite 5 days a week/Travel and accommodation subsidised/£negotiable/6 months + I am seeking highly experienced and proactive CMDB Consultant with deep expertise in Ivanti and Configuration Management Database (CMDB) implementations. This role is pivotal in bridging the gap between technical delivery and business needs, ensuring that CMDB solutions are effectively designed, implemented, and aligned … with best practices. Key Responsibilities: Lead and support the implementation of CMDB solutions, with a strong focus on Ivanti. Act as a key liaison between service providers and customers, ensuring clear communication and alignment of requirements. Provide expert guidance on CMDB best practices, solution design, and strategic direction. Drive the adoption of ITIL v4 principles, particularly in configuration and asset … buy-in, and successful delivery. Operate with a delivery-focused mindset, proactively identifying and resolving blockers, and ensuring timely decision-making. Play a critical role in environments with low CMDB maturity, helping to shape direction and deliver value quickly. Required Skills & Experience: Extensive hands-on experience with CMDB implementations. Proven experience working with Ivanti as a service provider. Strong understanding More ❯

configuration items (CIs), assess change impacts, and improve system integrity and performance. This is a full-time, hybrid role. Key Responsibilities Configuration Management: Maintain and update Configuration Management Database (CMDB) records, ensuring accuracy and completeness. Identify, track, and document Configuration Items (CIs) across various IT and business systems. Ensure version control and traceability of system components and software updates. Perform More ❯

predictive modeling and customer analysis • Skilled at working collaboratively in a complex environment and driving performance achievement and improvements • Proficient with ServiceNow applications of Incident, Problem, Change and Request, CMDB, SLM, and Performance Analytics • Data-driven mindset of service excellence and customer satisfaction • An Active TS/SCI Clearance with Polygraph Preferred Qualifications: • Experience working with and briefing government clients More ❯