76 to 100 of 106 CMDB Jobs

Service Catalog and business expectations (availability, efficiency, ticket handling, customer satisfaction).• Oversee data integrity across ITSM repositories/tools (e.g., ServiceNow, JSM, HPSM, CMDB).Audit, Compliance & Process Governance• Own and maintain audit-ready documentation for operational processes, policies, runbooks, standard operating procedures (SOPs), and control frameworks (e.g., Risk Control … high-severity events.• Strong knowledge of ITIL processes (Incident, Problem, Change, Knowledge, Configuration Management).• Hands-on experience with ITSM tools (ServiceNow, JSM, HPSM, CMDB).• Experience in reporting & analytics (availability, SLA compliance, RCA trends).• Experience in audit support, process documentation, and working with internal/external auditors.• Excellent ...

ServiceNow Designer (Telecoms) London (Hybrid) 6 Month Contract £450/day (Outside IR35) ServiceNow Designer needed with strong Telecoms industry experience. 6 Month Contract based in London (Hybrid). Start ASAP in July/August ...

management and resolution of major incidents. Modern workplace management experience using Autopilot would be advantageous. Accurate IT hardware management using a Configuration Management Database (CMDB) and Active Directory (AD). Representing Capgemini at daily and weekly meetings with Production and Maintenance staff. Part of the out-of-hours-on-call ...

Qualient Solutions looking for ServiceNow Data Architect With Active SC Clearance. Job Description: Key Skills Strong ServiceNow expertise: ITSM, CMDB, CSDM, ITOM (Discovery & Service Mapping), ITAM (HAM & SAM) IntegrationHub, Flow Designer and ServiceNow platform governance Enterprise, Solution, Data, Platform & Integration Architecture Data governance, modelling, MDM, data quality, lineage and metadata … management Enterprise integrations, APIs, ETL, IAM, endpoint and asset management platforms Essential Experience Significant enterprise-scale ServiceNow architecture experience Proven CMDB & CSDM transformation experience ServiceNow data architecture and governance Experience leading ServiceNow architectural consultations Public sector or highly regulated industry experience Strong stakeholder management and governance framework development ServiceNow Certified ...

Create and structure the implementation plan Clearly articulate the approach Engage confidently with stakeholders Proven track record of establishing and improving ITAM and CMDB processes Extensive experience working within an IT service environment (financial services experience beneficial) Practical experience with ServiceNow and SNOW toolsets, including CMDB schema and ideally … Hardware Asset and Licence Management processes Establish and enforce policies, procedures, and controls across IT Asset Management Own and maintain the Asset and Configuration Management Database (AMDB/CMDB), ensuring it remains accurate, up-to-date, and the single source of truth Conduct audits and data integrity checks to identify ...

SLAs, SLOs, SLIs, operational metrics, monitoring, alerting, dashboards and reporting requirements.Translate service designs into practical tooling requirements, including service catalogue entries, assignment groups, knowledge, CMDB/CSDM data, service mapping and operational workflows.Support the definition and assessment of Service Acceptance Criteria and provide evidence for design assurance, operational readiness … make complex service arrangements clear and actionable.“Nice To Have” Skills and Experience:Experience with ServiceNow or a comparable ITSM platform, particularly service catalogue, CMDB, CSDM, service mapping, knowledge or workflow capabilities!Understanding of SRE concepts such as SLAs, SLOs, SLIs, error budgets, service health, reliability and observability.Experience in DevOps ...

setting up, configuring, and maintaining various devices like Windows PC’s, Apple Macintosh, Mobile devices and printer hardware and utilizing remote connectivity toolsEnsure our CMDB is accurately updated and reflects the correct statuses for assets within your office location and those assigned to our practitionersOccasionally, you may need to travel … face and remote technical support to Business End Users of all levels of seniority.High level of proficiency in using industry leading ITSM and CMDB tools such as ServiceNow to capture and manage all incidents and requests.Demonstrable experience of working in a small team of skill technical operatives managing shared work ...

setting up, configuring, and maintaining various devices like Windows PC’s, Apple Macintosh, Mobile devices and printer hardware and utilizing remote connectivity toolsEnsure our CMDB is accurately updated and reflects the correct statuses for assets within your office location and those assigned to our practitionersOccasionally, you may need to travel … face and remote technical support to Business End Users of all levels of seniority.High level of proficiency in using industry leading ITSM and CMDB tools such as ServiceNow to capture and manage all incidents and requests.Demonstrable experience of working in a small team of skill technical operatives managing shared work ...

solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models Strong understanding ...

Strong hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure + maintain … Helix Discovery for CMDB population and CI relationship mapping. Implementing SLAs/OLAs, automation rules, escalation policies, and approval workflows. Acting as technical escalation point, monitoring platform health + managing upgrades/patches. Other Tasks: BMC Helix iPaaS/Integration Service, AR System workflows, Filters, Escalations, Active Links + Smart ...

architectural patterns Required Experience & Skills Proven experience as a ServiceNow Architect or senior technical lead Experience with multiple ServiceNow modules such as ITOM, HRSD, CMDB, or custom applications Deep understanding of ServiceNow platform architecture, including: Scripting (JavaScript, Glide API), Integrations (REST/SOAP, MID Server), CMDB and data modelling. Experience ...

Data Resilience Technical Consultant ServiceNow GRC/CMDB/Data Resilience/Operational Resilience £750 per day Manchester, Birmingham, Edinburgh or Bristol Hybrid working - 2 days per week onsite We're working with a major UK financial services organisation that is building out a new Data Resilience capability within … scrutiny through accurate, complete and well-maintained evidence What we're looking for You'll need strong hands-on experience across: ServiceNow GRC ServiceNow CMDB modelling ServiceNow Discovery Flow Designer Workflow automation Data models, asset relationships and complex data flows Data resilience principles, including integrity, availability, recovery and encryption Requirements ...

ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom … System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer ...

ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom … System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer ...

participating entities. Key responsibilities include conducting process analysis and alignment, clarifying onboarding requirements, and coordinating technical configuration and integration of the Configuration Management Database (CMDB). You will assess existing ITSM processes within each entity, facilitate their transformation to global standards, and ensure technical setup for ServiceNow discovery is completed ...

refresh and e-waste-for assets including PCs, iPhones, and iPads. The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Full Lifecycle Management: Manage hardware from procurement tracking and receiving to tagging, deployment, refresh cycles, and certified … waste disposal. CMDB Data Integrity: Maintain and reconcile asset records across ServiceNow CMDB, Flexera, and active discovery tools to ensure audit readiness. Stakeholder Engagement: Collaborate with department heads and business owners to drive compliance, enforce asset policies, and recover aging hardware smoothly. Procurement & Financial Tracking: Monitor purchase orders, vendor deliveries ...

Govern end-to-end asset lifecycle activities: planning, procurement, receipt, deployment, moves/adds/changes, maintenance/refresh, replacement, retirement and disposal * Drive CMDB alignment and asset repository consistency, improving inventory and configuration data integrity * Design integrations across asset lifecycle, including CMDB platforms, discovery tools, procurement, ERP and service … Management, Enterprise Architecture or Service Management * Proven ability to design and implement enterprise HAM operating models and lifecycle governance * Strong hands-on understanding of CMDB management and architecture alignment * Experience working across procurement/supply chain and financial asset management processes * Comfortable operating in large workplace, datacentre or infrastructure environments ...

DescriptionMission Statement:As the IT Device Lifecycle Management (DLM) Regional Lead, you will be the custodian of the DLM service for your region, overseeing all critical aspects including forecasting, fulfilment, procurement, portfolio management, and hardware ...

Your responsibilities: Support administration and maintenance of BMC Helix ITAM and CMDB platforms across enterprise retail environments. Maintain accurate configuration item (CI) data, asset relationships and service mappings aligned. Develop and enhance automated workflows using Flow Designer to improve operational efficiency and service delivery. Collaborate with infrastructure, cloud, application … support teams to ensure CMDB data quality and governance. Perform data analysis, reconciliation and remediation activities to improve asset and configuration accuracy. Support onboarding of applications, infrastructure components, and business services into CMDB and ITAM platforms. Assist in implementing service management best practices, governance controls, and process improvements aligned with ...

maintain ServiceNow modules, including user and group management, access controls and data integrity. Configure and support ServiceNow modules including Incident, Problem, Change, Request, CMDB, Knowledge and Service Catalogue. Monitor platform performance, troubleshoot issues and coordinate resolution with support partners where required. Support integrations with third-party systems and tools. Maintain … platform upgrades, changes and ongoing maintenance. Support business users with ServiceNow processes and best practice. Configure and schedule reports, notifications and system alerts. Manage CMDB health and support the creation and maintenance of user training materials. Key Experience Proven ServiceNow administration and configuration experience. Knowledge of ServiceNow modules including ITSM ...

organisations. This role is focused on transforming the ServiceNow platform into a trusted enterprise service management capability by establishing a robust data architecture, strengthening CMDB and CSDM maturity, and enabling future platform capabilities including AI, automation, Identity and Access Management, IT Asset Management and Enterprise Service Management. Experience Required Essential … Significant experience delivering enterprise-scale ServiceNow architecture Proven CMDB transformation and implementation experience Proven CSDM transformation and implementation experience Experience designing ServiceNow data architecture Experience leading consultations on ServiceNow platforms Public sector or highly regulated industry experience Excellent stakeholder management skills Experience developing governance frameworks ServiceNow Certified Technical Architect ...

organisation seeking an SC Cleared ServiceNow Administrator to support the ongoing operational management of their ServiceNow CMBD environment. Responsibilities: Manage and maintain the ServiceNow CMDB in a BAU environment. Ensure CI accuracy and data quality. Maintain new and updated service mappings. Monitor and improve Discovery data quality. Support the ServiceNow … Centre of Excellence (CoE). Participate in the CMDB working group. Drive outcomes with CI Data Owners. Produce CMDB reporting and governance metrics. Requirements: Proven experience administering ServiceNow CMDB. Strong understanding of Configuration Management and CMDB best practices. Experience with CI data quality, Service Mapping and Discovery. Ability to engage ...

ServiceNow CMDB Manager Contract Location: Hybrid UK, with travel to client sites as required Preferred location: Edinburgh Contract: 612 months Start: ASAP Day Rate: £400£450per day IR35:Inside IR35 Clearance: Active SC Clearance required We are currently recruiting for an experienced ServiceNow CMDB Manager to join a major technology ...

ServiceNow CMDB Manager Contract Location: Hybrid UK, with travel to client sites as required Preferred location: Edinburgh Contract: 612 months Start: ASAP Day Rate: £400£450per day IR35: Inside IR35 Clearance: Active SC Clearance required We are currently recruiting for an experienced ServiceNow CMDB Manager to join a major technology ...

delivery, change management and evidence traceability. - Improve the quality and consistency of remediation tickets, change records and evidence links. - Support account request, change management, CMDB and vulnerability ticketing processes where they intersect with remediation controls. - Provide tooling support to the Security Remediation Lead and Delivery Lead for reporting, dashboards … support configuration of Jira projects, issue types, fields, statuses, dashboards, filters and reporting views. - Configure or support configuration of ServiceNow forms, change templates, queues, CMDB-related records and evidence link fields where required. - Create linkage between control findings, Jira tickets, ServiceNow change records, pull requests, test evidence and sign ...