1 to 25 of 110 Customer Engineer Jobs

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

TITLE: NS Customer Solutions Engineer DEPARTMENT: Customer Solutions, EMEA MANAGER: Manager, Customer Solutions NS OFFICE LOCATION: London, UK ROLE TYPE: Full time, Hybrid Overview of the Team The Customer Solution EMEA is one of three global collaborative teams consisting of six self-sufficient Sales Engineers situated in London, Paris, Madrid, and Frankfurt. The EMEA Team … to existing Clients and constructive input and competitive market feedback aimed at new product and service specification and campaigns. How You Will Make an Impact: Discover, understand, and define customer requirements: Dive deep into customer needs to provide tailored solutions. Position IPC solutions within the target environment: Highlight the benefits and relevance of our offerings. Respond to technical More ❯

Join to apply for the Customer Solutions Engineer role at Eutelsat Group 6 days ago Be among the first 25 applicants Join to apply for the Customer Solutions Engineer role at Eutelsat Group Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Eutelsat Group Be part of a … transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat Group You’ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group … we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Position Overview: We are seeking a skilled and experienced Customer Solutions Engineer to join our dynamic team. In this position, you will play a crucial role in testing and documenting customer-deployed configurations and solutions across various segments More ❯

Select how often (in days) to receive an alert: Customer Solutions Engineer Country/Region: GB Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and … transmitting news reports, provide wholesale broadband Internet access services. With Eutelsat Group You’ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group … we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Position Overview: We are seeking a skilled and experienced Customer Solutions Engineer to join our dynamic team. In this position, you will play a crucial role in testing and documenting customer-deployed configurations and solutions across various segments More ❯

Social network you want to login/join with: Customer Technical Support Engineer, england col-narrow-left Client: Location: england, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: This is a full-time, remote position and is offering an annual salary … identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and … guiding product users through features and functionality. You will also be involved in the deployment of our EMR solutions at customer sites and via our Cloud offering. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will More ❯

identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and … guiding product users through features and functionality. You will also be involved in the deployment of our EMR solutions at customer sites and via our Cloud offering. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will … help maintain our reputation as a company that offers excellent customer support. Responsibilities Undertake activities in accordance with our ISO 13485 Medical Device Quality Management System. Diagnose and troubleshoot technical issues. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Talk clients through a series More ❯

Our client is looking for a number of Customer Support Engineers to join their team on a six month initial contract, working fully remotely. The role will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on GE … ADMS products, and responsible for addressing customer issues and concerns with ADMS applications such as SCADA, DMS, OMS etc. Essential skills/knowledge/experience: * Direct experience installing, maintaining or supporting GE ADMS products ('Power On Fusion (PoF)' or 'Power On Advantage (PoA)') including DMS Applications, DNAF, OMS, Storm Assist and DER. * Familiarity with User Interface, SCADA and Modeling More ❯

Get AI-powered advice on this job and more exclusive features. THE ROLE. As a Support Engineer you’ll work with a team of customer obsessed support specialists to ensure customers receive technically accurate, timely and consistent responses to their queries. We expect you to be a team player, have good time management skills, enjoy working in a … to technical and non-technical customers and staff High degree of attention to detail Highly self-motivated and a good team player Job responsibilities Works from a queue of customer support tickets to resolve customer issues. Manage relations with customers, prioritise issues accurately and keep customers up to date on the progress of any issues they have logged … us Escalates complex issues to relevant team as required Handling sensitive tickets escalated from other teams. eg, Sales Uses positive language throughout all communications with customers, creating a positive customer experience Follows defined team processes Represents Support at customer meetings to troubleshoot issues Responsible for assigned tickets ensuring that SLAs and customer satisfaction targets are met May More ❯

Join to apply for the Customer Success Engineer II - EMEA Weekend Coverage role at Qumulo Join to apply for the Customer Success Engineer II - EMEA Weekend Coverage role at Qumulo About The Company Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and … points of view. As part of our culture we believe diversity drives innovation. About The Position Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. CSEs will engage and work with our customers to answer technical questions or … resolve complex issues primarily focusing on cloud environments such as AWS and Azure. The CSE is ultimately responsible for the complete life cycle of a customer issue and ensuring proper communication and resolution. Please note this role's schedule will include weekend coverage. Responsibilities This role will provide support to our customers in our follow-the-sun support model More ❯

leading open-source security agent. Today, osquery is installed on millions of laptops and servers, especially popular with enterprise IT and security teams. Your primary responsibilities Train with our customer support and engineering teams to learn Fleet's features, common customer questions, troubleshooting guides, and documentation search techniques. Deploy Fleet independently to understand the customer experience and … product functionality. Collaborate with the customer success team by participating in calls to address support issues. Be the first responder in customer Slack channels for reported problems, questions, feature requests, and bug reports. Maintain strong attention to detail and become knowledgeable about Fleet's operations to serve a diverse customer base. Be adaptable and share knowledge with … others. Exhibit excellent communication and collaboration skills, working closely with customer success, engineering, and product teams. Maintain a customer-centric mindset, focusing on delivering value and a positive user experience. If these qualities describe you, we'd love to connect and see if we're a good fit. Experience: 2-3 years supporting Windows, Linux, or MacOS devices More ❯

at . And for a full listing of open job opportunities go to Responsibilities Performs as on-site support liaison between Panasonic and Airline Customers/OEMs to ensure customer satisfaction and optimum performance of all Panasonic equipment. Provides service, technical guidance, support, and training to airline customers to ensure product performance and reliability objectives are met. Represent Panasonic … Field Engineering's interests in the resolution of technical issues with other Panasonic and customer engineering departments. Acts as a mentor and technical resource to lower-level Field Engineers. Key Responsibilities Service, Support, Training, and Troubleshooting Provide technical guidance, formal training, and field assistance to other Panasonic personnel and airline customers in troubleshooting and resolving system hardware, network, and … a strong inter-departmental Engineering interface and support. Monitors and coordinates engineering solutions and implementation of fixes/solutions. Assists in aircraft delivery and support during flight test and customer flight acceptance. Other duties as required Liaison to Airline/OEMs Work closely with the customer's technical departments in providing timely and accurate data, reports, and feedback. More ❯

Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and … delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background … and a passion for helping customers. You will be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line More ❯

Join Mercury Systems as a Customer Support Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support … Engineer , you will provide engineering expertise to ensure optimal performance and reliability of avionics and defense systems . You will manage technical investigations, resolve obsolescence challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities … production yield . Root Cause Analysis & Quality Assurance: Inspect and analyse defective products or subcomponents. Drive synchronization of root cause analysis activities with engineering and quality teams. Participate in customer issue resolution and RMA assessments . Required Qualifications: Bachelor's or Master's degree in Engineering or Science (BA/BS or higher) . Experience in customer support More ❯

Join Mercury Systems as a Customer Support Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in engineering while supporting international design and in-service teams? Mercury Systems is seeking a Customer Support Engineer to lead technical analysis and solve critical engineering challenges. Your Mission As a Customer Support Engineer … defense systems. You will manage technical investigations, resolve obsolescence challenges, and support customers with warranty and non-warranty RMAs. Additionally, you will collaborate with teams across engineering, production, and customer support, driving root cause analysis and proposing effective solutions. Key Responsibilities In-Service Support: Prepare support documentation required by projects. Provide technical expertise on legacy products. Develop procedures for … optimise production yield. Root Cause Analysis & Quality Assurance: Inspect and analyse defective products or subcomponents. Drive synchronization of root cause analysis activities with engineering and quality teams. Participate in customer issue resolution and RMA assessments. Required Qualifications: Bachelor's or Master's degree in Engineering or Science (BA/BS or higher). Experience in customer support, electronics More ❯

Technical Customer Engineer – Pixit Media UK Join to apply for the Technical Customer Engineer – Pixit Media UK role at DataCore France Technical Customer Engineer – Pixit Media UK 2 months ago Be among the first 25 applicants Join to apply for the Technical Customer Engineer – Pixit Media UK role at DataCore France Get … AI-powered advice on this job and more exclusive features. Technical Customer Engineer We are looking for a recently qualified Apprentice Technical Customer Engineer to join our Support Team at Pixit Media in Manvers, Rotherham. Kickstart your career in IT, supporting some of the biggest names in Media and Entertainment as well as some of the … research and HPC institutions. You’ll gain real, hands-on experience working with IT systems, configuring networks, resolving support calls, and working across both hardware and software platforms. Technical Customer Engineer We are looking for a recently qualified Apprentice Technical Customer Engineer to join our Support Team at Pixit Media in Manvers, Rotherham. Kickstart your career More ❯

Technical Customer Engineer – Pixit Media UK Customer Engineering Unit 3C, Merchant Workspace Adwick Park, Manvers Way, Rotherham S63 5AB Technical Customer Engineer We are looking for a recently qualified Apprentice Technical Customer Engineer to join our Support Team at Pixit Media in Manvers, Rotherham. Kickstart your career in IT, supporting some of the … be part of a supportive and talented team — including current and former apprentices — working on storage and server systems, networking, cabling, and using ticketing tools to manage and resolve customer issues. If you’re curious, hands-on, ready to learn, excited about technology, and want to be part of a fast-paced, forward-thinking team, we’d love to … virtual machines that can then be logged onto and used when supporting Installing servers, firewalls, and software Logging and resolving IT Support calls Working on ticketing systems Work on customer projects, such as upgrade planning, delivery, and reporting Keep accurate records and document customer service actions and discussions Willingness to learn Teamwork and problem-solving skills Excellent communication More ❯

connect global users with their data and applications on any existing data center infrastructure or AWS, Azure, and Google cloud services. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer/EMEA, who will ensure the overall success and retention of our customer base. The ideal candidate will have excellent troubleshooting skills coupled with a … deep understanding of filesystems, storage and networking. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Responsibilities Provide Hammerspace customers with top-tier support by solving their technical issues and replying to them in a timely fashion Partner with sales, product … engineering to ensure that customer's needs are met Prioritize and drive resolution for escalated customer issues Document systematic learnings so that they can be leveraged in our Customer Knowledge Base Leverage current toolsets and cross functional team members to creatively identify and resolve customer technical issues Participate in team ceremonies to ensure proper knowledge sharing More ❯

Customer Support Engineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy and precision engineering industries. Through their expert in-house consultants and … as services such as calibration, sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of Customer Support Engineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving skills. The ability to build up … a strong rapport with customers, agents and fellow colleagues. Ensure high quality customer support for product range Metrology Direct supply To be a team player and show initiative planning out day to day workload. Key Responsibilities Provide on-site Service, Calibration, installation and commissioning of equipment Perform hands-on on-site troubleshooting, service and repairs. Perform in-house calibrations More ❯

NetBox Labs is seeking a Senior Customer Support Engineer with 5+ years of experience. Reporting into the COO, you will serve as the trusted technical advisor for our customers. You will provide technical guidance to help customers maximize the value they receive from our products and achieve business outcomes that lead to product adoption, renewal, and expansion opportunities. … In this role you will: Manage the post sales customer lifecycle from installation and onboarding through upgrades Provide customer support, including implementing fixes and diagnosing, and debugging/reproducing customer problems Maintain accurate and up-to-date project status and customer support data within Zendesk and Build relationships with our customers to understand their desired business … QBRs, manage escalations and conduct regular status calls Take ownership of support tickets through resolution in a manner that achieves SLAs for response and resolution times Work with our Customer Success Managers to identify new use cases to grow accounts. Find areas where NetBox Labs can provide the most business value that will drive upgrades Monitor, maintain and improve More ❯

from their global manufacturing partners. They provide equipment as well as services such as calibration, sub-contract measurement, training and metrology consultancy. They are now looking for an experienced Customer Support Engineer which is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem-solving skills. Please note this role … is fully on-site so suitable applicants must be willing to commute to Gloucester Monday to Friday and will involve travelling to customer sites. Main Duties & Responsibilities: The ability to build up a strong rapport with customers, agents and fellow colleagues. Ensure high-quality customer support for the product range Metrology Direct supply To be a team player … and repairs when necessary. Provide high-level support to external customers at their location. Provide on-site training to customers. Interface with cross-functional work teams such as applications, customer support/services/sales and marketing. Develop and create service documentation when needed. Create and maintain service information within the Metrology Direct CRM. Timely and professionally handle field More ❯

Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. The Technical Support Engineer functions as part of the Regional Escalation Support (RES) Team within the Technical Assistance Center (TAC) organization. Within this role, the TS Engineer performs advanced level fault isolation … and troubleshooting of assigned Customer issues. This position requires close cross-functional collaboration with Infinera's Software and Hardware Engineering, Product Line Management (PLM), and Global Technical Support (GTS) teams to ensure timely and effective resolution of network-impacting problems.. The Technical Support Engineer manages assigned escalation support requests with a view towards driving increased Customer satisfaction … analyzing and providing software solutions through product enhancement, defect resolution, documentation, and creation of custom solutions. Responsibilities Investigate and troubleshoot customer issues in both Production and Lab environments Provide root cause analysis and suggestions for corrective actions Produce and deliver Customer facing documents that explain technically complex issues Produce and deliver post-mortem actions to resolve issues in More ❯

Technical Support Engineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Support Manager About the Role As a Technical Support Engineer - Apprentice , you'll be stepping into a unique opportunity to learn the ins and outs of cybersecurity support from the ground up, while attending the local college to achieve a foundation degree in … when they don't. We're not just looking for someone to answer support tickets. We want someone who takes initiative, asks questions, and gets excited about making the customer experience smoother and more efficient. If you're the kind of person who likes to figure things out and isn't afraid to dive into new challenges, this is … digging into technical challenges and figuring out how things work. You value empathy - both in supporting customers and collaborating with teammates. You have 1+ years' experience in a technical, customer facing role. What Helps You Stand Out: Technical certification(s) e.g. CompTIA, AWS, Microsoft. Ability to showcase any personal projects or learnings you have undertaken that will benefit you More ❯

VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future … manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a … pivotal time in our company’s growth and at a pivotal point in computing history. Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST “Flight Crew” for our customers, working with More ❯