An exciting opportunity for a Senior CustomerEngineer has arisen with a global leader in wireless technology, based in Hampshire. As a Senior CustomerEngineer, you will drive innovation by showcasing the modem roadmap and AI-enabled technologies to carrier partners. This includes leading proof-of-concept activities, supporting high-profile demo events, and engaging with … and AI-driven use cases. This is an onsite role, requiring you onsite 5 days a week. There will also be frequent travel across Europe. Experience of the Senior CustomerEngineer will include: BSc or MSc in Electrical Engineering, Computer Engineering, or relevant field Strong understanding of wireless technologies, including LTE, 5G NR and 3GPP Experience with C++ … and Python Excellent communication skills, having the ability to explain complex technical topics to non-technical stakeholders Bonus: experience with AI modem features If you are a Senior CustomerEngineer looking to shape the future of wireless and AI technologies, please apply today to learn more. More ❯
An exciting opportunity for a Senior CustomerEngineer has arisen with a global leader in wireless technology, based in Hampshire. As a Senior CustomerEngineer, you will drive innovation by showcasing the modem roadmap and AI-enabled technologies to carrier partners. This includes leading proof-of-concept activities, supporting high-profile demo events, and engaging with … and AI-driven use cases. This is an onsite role, requiring you onsite 5 days a week. There will also be frequent travel across Europe. Experience of the Senior CustomerEngineer will include: BSc or MSc in Electrical Engineering, Computer Engineering, or relevant field Strong understanding of wireless technologies, including LTE, 5G NR and 3GPP Experience with C++ … and Python Excellent communication skills, having the ability to explain complex technical topics to non-technical stakeholders Bonus: experience with AI modem features If you are a Senior CustomerEngineer looking to shape the future of wireless and AI technologies, please apply today to learn more. More ❯
An exciting opportunity for a Senior CustomerEngineer has arisen with a global leader in wireless technology, based in Hampshire. As a Senior CustomerEngineer, you will drive innovation by showcasing the modem roadmap and AI-enabled technologies to carrier partners. This includes leading proof-of-concept activities, supporting high-profile demo events, and engaging with … and AI-driven use cases. This is an onsite role, requiring you onsite 5 days a week. There will also be frequent travel across Europe. Experience of the Senior CustomerEngineer will include: BSc or MSc in Electrical Engineering, Computer Engineering, or relevant field Strong understanding of wireless technologies, including LTE, 5G NR and 3GPP Experience with C++ … and Python Excellent communication skills, having the ability to explain complex technical topics to non-technical stakeholders Bonus: experience with AI modem features If you are a Senior CustomerEngineer looking to shape the future of wireless and AI technologies, please apply today to learn more. More ❯
Market Harborough, Leicestershire, England, United Kingdom
Owen Daniels
Are you a Customer Support Engineer? Do you have prior experience troubleshooting PLC systems? Are you confident liaising with customers and supporting them with technical issues? If so, I am actively hiring for a Customer Support Engineer to join an automation business on a permanent basis. Customer Support Engineer Permanent Position Days and Nights … shift pattern (Panama Shift – 42 hour week) Market Harborough Customer Support Engineer Job Description Maintaining positive customer relationships ensuring they are supported during breakdowns and providing professional telephone support for both internal, external and PLC related topics Managing the hotline ticket systems for IT, facilities and controls Ensuring accurate documentation is added to the system from calls … had with customers Attending sites during support office ours to support project works and training Troubleshooting PLC problems with end customers Customer Support Engineer Essential Experience/Skills/Qualifications Must be able to troubleshoot PLC systems (Siemens TIA/Step 7 is advantageous) Flexibility to travel when required Strong customer service/support experience within a More ❯
Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionSlough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and … includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team … work cross functionally, and this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites. This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and responsibility to resolve issues head More ❯
Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + Progression Slough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service … includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team … work cross functionally, and this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites. This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and responsibility to resolve issues head More ❯
Position Title: CustomerEngineer Location: Belfast, Northern Ireland, United Kingdom Job Summary: The role involves working in the field on a day-to-day basis, including time spent on-site at customer premises. The position is responsible for attending customer sites to assist with installations requiring engineering support, including setup, installation, non-complex and simple repairs … or providing technical guidance and advice. The role ensures customer services and solutions are properly set up, optimised, and effectively utilised. It also includes making recommendations for new solutions and, where appropriate, promoting or selling these solutions to customers. Day-to-day Task: Install, set up, optimise and repair (where repair indicates simple remedy e.g. restart hub or change … restart the hub or change user settings, rather than a technical repair, e.g. configuration They involve setting up and/or changing settings that are also available to the customer to access, i.e. Inbuilt advanced system settings, but not having to configure or reconfigure technically They may require accessing a 'config' store to copy and paste supplied text into More ❯
Position Title: CustomerEngineer Location: Belfast, Northern Ireland, United Kingdom Job Summary: The role involves working in the field on a day-to-day basis, including time spent on-site at customer premises. The position is responsible for attending customer sites to assist with installations requiring engineering support, including setup, installation, non-complex and simple repairs … or providing technical guidance and advice. The role ensures customer services and solutions are properly set up, optimised, and effectively utilised. It also includes making recommendations for new solutions and, where appropriate, promoting or selling these solutions to customers. Day-to-day Task: Install, set up, optimise and repair (where repair indicates simple remedy e.g. restart hub or change … restart the hub or change user settings, rather than a technical repair, e.g. configuration They involve setting up and/or changing settings that are also available to the customer to access, i.e. Inbuilt advanced system settings, but not having to configure or reconfigure technically They may require accessing a ‘config’ store to copy and paste supplied text into More ❯
Position Title: CustomerEngineer Location: Belfast, Northern Ireland, United Kingdom Job Summary: The role involves working in the field on a day-to-day basis, including time spent on-site at customer premises. The position is responsible for attending customer sites to assist with installations requiring engineering support, including setup, installation, non-complex and simple repairs … or providing technical guidance and advice. The role ensures customer services and solutions are properly set up, optimised, and effectively utilised. It also includes making recommendations for new solutions and, where appropriate, promoting or selling these solutions to customers. Day-to-day Task: Install, set up, optimise and repair (where repair indicates simple remedy e.g. restart hub or change … restart the hub or change user settings, rather than a technical repair, e.g. configuration They involve setting up and/or changing settings that are also available to the customer to access, i.e. Inbuilt advanced system settings, but not having to configure or reconfigure technically They may require accessing a ‘config’ store to copy and paste supplied text into More ❯
Position Title: CustomerEngineer Location: Belfast, Northern Ireland, United Kingdom Job Summary: The role involves working in the field on a day-to-day basis, including time spent on-site at customer premises. The position is responsible for attending customer sites to assist with installations requiring engineering support, including setup, installation, non-complex and simple repairs … or providing technical guidance and advice. The role ensures customer services and solutions are properly set up, optimised, and effectively utilised. It also includes making recommendations for new solutions and, where appropriate, promoting or selling these solutions to customers. Day-to-day Task: Install, set up, optimise and repair (where repair indicates simple remedy e.g. restart hub or change … restart the hub or change user settings, rather than a technical repair, e.g. configuration They involve setting up and/or changing settings that are also available to the customer to access, i.e. Inbuilt advanced system settings, but not having to configure or reconfigure technically They may require accessing a ‘config’ store to copy and paste supplied text into More ❯
Position Title: CustomerEngineer Location: Belfast, Northern Ireland, United Kingdom Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Job Summary: The role involves working in the field on a day-to-day basis, including time spent on-site at customer premises. The position is responsible … for attending customer sites to assist with installations requiring engineering support, including setup, installation, non-complex and simple repairs, or providing technical guidance and advice. The role ensures customer services and solutions are properly set up, optimised, and effectively utilised. It also includes making recommendations for new solutions and, where appropriate, promoting or selling these solutions to customers. … restart the hub or change user settings, rather than a technical repair, e.g. configuration They involve setting up and/or changing settings that are also available to the customer to access, i.e. Inbuilt advanced system settings, but not having to configure or reconfigure technically They may require accessing a 'config' store to copy and paste supplied text into More ❯
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Siemens Healthineers
Customer Service Engineer - Scotland - Field based Competitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and … professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes … assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic More ❯
Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes … assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic More ❯
We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, Windows Server, Hyper-V, and VMWare. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience … with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting. Understanding of Microsoft’s Modern IT Architecture and Strategy. Proven track record in … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms/ More ❯
We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, Windows Server, Hyper-V, and VMWare. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience … with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting. Understanding of Microsoft’s Modern IT Architecture and Strategy. Proven track record in … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms/ More ❯
We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, Windows Server, Hyper-V, and VMWare. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience … with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting. Understanding of Microsoft’s Modern IT Architecture and Strategy. Proven track record in … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms/ More ❯
Customer Service (Field Service) Engineer – Scotland (Central Belt) Competitive base salary + bonus + overtime (£44,000 OTE-Year 1) + company car + share scheme Siemens Healthineers is recruiting for a Customer Service (Field Service) Engineer in the Scotland Central Belt region to install, troubleshoot, repair, and maintain to a high standard; a range of … state-of-the-art medical devices and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at Health Boards within Scotland. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities? Work in cooperation with the Customer Care Centre to … other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good and working order Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met Maintain good communications and team working with all Managers and Colleagues Understand and comply with Siemens Healthineers work More ❯
Job Title: IoT Customer Support Engineer Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we … solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK. Job Overview: We are seeking an experienced customer service professional to join our team The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. This role … provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Familiarity with the catering industry sector and commercial kitchen appliances is preferred/ideal. Location: Weymouth, Brackley or Halesowen Key Responsibilities: Handle customer queries related to IoT devices, connectivity More ❯
Job Title: IoT Customer Support Engineer Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we … solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK. Job Overview: We are seeking an experienced customer service professional to join our team The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. This role … provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Familiarity with the catering industry sector and commercial kitchen appliances is preferred/ideal. Location: Weymouth, Brackley or Halesowen Key Responsibilities: Handle customer queries related to IoT devices, connectivity More ❯
Senior Customer Solutions Engineer (UK, Remote) Pivotal Partners are exclusively partnering with a Series B ($60M) Monitoring as a Code start-up. We’re looking for a Senior Customer Solutions Engineer to help developers ensure application performance and reliability—from pull request to production. In this role, you’ll become an expert in modern monitoring and … help improve documentation and processes. What you’ll do Partner with customers across pre- and post-sales to drive adoption and success Lead technical evaluations, demos, and implementations Share customer insights with Product and Engineering Contribute to documentation, processes, and support when needed What we’re looking for Strong technical skills (JavaScript/Node.js preferred) Experience in Solutions Engineering … ideally in dev-tools or SaaS Ability to work independently in a remote-first environment Strong communication and collaboration skills Empathy, curiosity, and customer-focused mindset More ❯
Senior Customer Solutions Engineer (UK, Remote) Pivotal Partners are exclusively partnering with a Series B ($60M) Monitoring as a Code start-up. We’re looking for a Senior Customer Solutions Engineer to help developers ensure application performance and reliability—from pull request to production. In this role, you’ll become an expert in modern monitoring and … help improve documentation and processes. What you’ll do Partner with customers across pre- and post-sales to drive adoption and success Lead technical evaluations, demos, and implementations Share customer insights with Product and Engineering Contribute to documentation, processes, and support when needed What we’re looking for Strong technical skills (JavaScript/Node.js preferred) Experience in Solutions Engineering … ideally in dev-tools or SaaS Ability to work independently in a remote-first environment Strong communication and collaboration skills Empathy, curiosity, and customer-focused mindset More ❯
with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer issues in a high-quality manner, measured through customer satisfaction. The Technical Customer Support Engineer acts as the first point of contact for all ServiceMax Customers. … Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving technical support cases Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the ServiceMax. Primarily focus … on resolving customer cases, developing knowledge as a result of case closure. Communicate updates and resolutions, as well as questions and clarification in a written and verbal manner. Advocate/be the voice of the customer withing ServiceMax. Manage the client relationship for ServiceMax and support new business development activities. Engage with customers to reactively and proactively, address More ❯
with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer issues in a high-quality manner, measured through customer satisfaction. The Technical Customer Support Engineer acts as the first point of contact for all ServiceMax Customers. … Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving technical support cases Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the ServiceMax. Primarily focus … on resolving customer cases, developing knowledge as a result of case closure. Communicate updates and resolutions, as well as questions and clarification in a written and verbal manner. Advocate/be the voice of the customer withing ServiceMax. Manage the client relationship for ServiceMax and support new business development activities. Engage with customers to reactively and proactively, address More ❯
with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer issues in a high-quality manner, measured through customer satisfaction. The Technical Customer Support Engineer acts as the first point of contact for all ServiceMax Customers. … Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving technical support cases Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the ServiceMax. Primarily focus … on resolving customer cases, developing knowledge as a result of case closure. Communicate updates and resolutions, as well as questions and clarification in a written and verbal manner. Advocate/be the voice of the customer withing ServiceMax. Manage the client relationship for ServiceMax and support new business development activities. Engage with customers to reactively and proactively, address More ❯
