1 to 25 of 34 Customer Engineer Jobs

Technical Support/Customer Engineer - Rail £30,000 to £37,000 + Hybrid working + 33 Days Holiday + Progression + Great Benefits Doncaster, Yorkshire (Commutable from: Sheffield, Rotherham, Barnsley, York, Scunthorpe, Lincoln) Are you a technical engineer, with rail/engineering experience, looking for a customer … the rail industry and supply chain. Having done extremely well over the past year they are now looking to add a technical support/customer engineer to their technical division. In this role you will offer technical product/procurement support to key customers and suppliers, helping to … develop new engineering processes for the business. The Role: Technical Support/Customer Engineer Assist customers and suppliers with key issues Regular client liaison Hybrid role - 37 hrs Monday to Friday The Person: Project skills Technical/Engineering background Customer focused Reference Number: 231194 To apply for more »

Post-Sales Machine Learning Engineer, Customer Success - EMEA (Remote) London Customer Success Success ML Engineer/At Weights & Biases, our mission is to build the best developer tools for AI developers. Weights & Biases is a series C company with 250 million in funding and a rapidly … enterprise teams including iRobot, OpenAI, Toyota Research Institute, Samsung, NVIDIA, Salesforce, Blue Cross Blue Shield, Lyft, and more. We're hiring a Machine Learning Engineer, Customer Success to help our customers solve difficult, real-world problems and engage in ground-breaking research by using our developer tools in … be tasked with guiding new customers through their onboarding process, understanding their technical needs, showcasing how W&B enhances their capabilities, designing and implementing customer adoption strategies, and ensuring a seamless transition and successful use of our product post-sales. Machine Learning Engineers on our customer success teams more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile Customer Support Engineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Mobile Customer Support Engineer, You Will: As aMobile Customer Support Engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile Customer Support Engineer dive deep into technical … Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile Customer Support Engineer you will potentially travel to various customer sites. Hold a clean UK driving license and have the ability to obtain more »

Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customer requirements, behaviours and latest technologies. Responsibilities of the Customer Focused Engineer include: * Define requirements from a customer's point of view * Establish customer target requirements, including, but not limited to In-vehicle-Infotainment systems, storage solutions, controls, switches & displays * Analyse European Automotive market trends and … customer usage patterns * Produce Market/Trend/Engineering Test reports & Benchmark Reports * Create documentation in response to customer use cases and needs Background and experience required for the Customer Focused Engineer position: * You will ideally be degree educated * Experience within the Automotive Industry * Customer more »

Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customer requirements, behaviours and latest technologies. Responsibilities of the Customer Focused Engineer include: * Define requirements from a customer's point of view * Establish customer target requirements, including, but not limited to In-vehicle-Infotainment systems, storage solutions, controls, switches & displays * Analyse European Automotive market trends and … customer usage patterns * Produce Market/Trend/Engineering Test reports & Benchmark Reports * Create documentation in response to customer use cases and needs Background and experience required for the Customer Focused Engineer position: * You will ideally be degree educated * Experience within the Automotive Industry * Customer more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them precisely and efficiently. Work … directly with customers, showcasing your ability to operate under pressure. As a customer support engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Hands-on, Technical or Engineeringexperience with one or more of the more »

Are you a Customer Support Engineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to assist … people with hearing impairments. They currently require a Customer Support Engineer to join their team in Nottinghamshire. Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across our range of … products. The ideal Customer Support Engineer will have a blend of the following skills and experience: Strong customer communication via email, phone & web chat Preparing equipment quotations and basic system design documents, responding to bids in a timely manner Assessing new project enquiries, responding to customers and more »

Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities … Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good more »

Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities … Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good more »

Customer Service Engineer - £27k + On-call (OTE £32k) + Benefits Do you thrive in a fast-paced environment, solving technical challenges and providing excellent customer service? We are looking for a Customer Service Engineer to join our growing team. In this role, you will … travel to customer sites to install, maintain, and repair our equipment and systems. You'll also play a key role in pre-sales support, assisting with system design and surveys. Responsibilities: Install, maintain, and repair customer equipment and systems Provide technical support and training to customers Assist in more »

Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professi... more »

Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professi... more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer … maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service... more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile Customer Support Engineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Mobile Customer Support Engineer, You Will: As aMobile Customer Support Engineer you will play a key role in ... more »

About the role A leading Public Safety client of ours is looking for a Customer Service Engineer to join their tam to work across a variety of customers and services. As a Customer Service Engineer, your role is all about providing exceptional second line technical support … and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. … decommission service and defect management * Technically delivery of change requests into live services * Collaborating with Product Management team on continuous product improvement based on customer feedback * Site acceptance testing Your skills & experience should include: * First and/or second line support in an enterprise/Cloud based environment * Telecommunications more »

Customer Support Engineer Covering South East We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries. Key Responsibilities: Provide hands-on … a large client base. Execute installations, upkeep, and repairs of equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold superior customer service standards by addressing inquiries and resolving concerns promptly. Foster effective collaboration with internal teams for seamless issue resolution. Conduct comprehensive training sessions for … clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. Possession of a valid driver's license and a clean driving more »

Customer Support Engineer – Covering South East We are looking for someone who has experience of working with customer support company products and resolving technical issues, provide customer training on products and act in a quick and professional manner to resolve queries. Key Responsibilities: Provide hands-on … a large client base. Execute installations, upkeep, and repairs of equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold superior customer service standards by addressing inquiries and resolving concerns promptly. Foster effective collaboration with internal teams for seamless issue resolution. Conduct comprehensive training sessions for … clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. Possession of a valid driver's license and a clean driving more »

enterprise teams including iRobot, OpenAI, Toyota Research Institute, Samsung, NVIDIA, Salesforce, Blue Cross Blue Shield, Lyft, and more. We're hiring a Machine Learning Engineer - Customer Success to help our customers solve difficult, real-world problems and engage in ground-breaking research by using our developer tools in … projects, and educate them on the best practices of our product. Specifically, the person in this role will be responsible for assessing the prospective customer s technical requirement and specification, demonstrate W&B functionality that highlights those capabilities, designing and executing proof of values (as needed) and securing a … technical success in the evaluation process. Machine Learning Engineers on our customer success teams are critical to the success of our customers at Weights & Biases. You'll partner with Sales, Support, Product and Engineering teams to own the technical success of the pre-sales evaluation of W&B for more »

Are you a Customer Support Engineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to assist … people with hearing impairments. They currently require a Customer Support Engineer to join their team i... more »

Due to our continued growth, we are looking for a new Apprentice UPS (Uninterrupted Power Supply) Customer Service Engineer to join our team in Bedfordshire! If YOU are the person we are looking for, apply today and let's start drafting your future career in a healthy and … growing environment! Duties include providing a Commissioning, Maintenance and Repair service on UPS equipment supplied or maintained by Vertiv. Role A Vertiv UPS Customer Service Engineer is responsible for working on all aspects of UPS and Emergency Lighting systems, their associated batteries, static transfer switches, and site monitoring … and submission of relevant reports to service administration within a timely manner following all site activity What are we looking for? Strong focus on customer satisfaction and long-term customer relation building and retention Excellent organisational and time management skills Excellent written and verbal communications Good commercial skills more »

Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at … part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that youve had customer facing experience previously. You will be facing off directly to their space customers across missions and R&D. What youll need: Solid software engineering … knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This role would suit either a recent graduate or a junior software engineer with a client more »

Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at more »

Job Title: Customer Support Engineer Location: Warrington Salary: DOE Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other related IT Devices. This is … an excellent opportunity to work in a supportive team with true career growth pathways. Key responsibilities: Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary. Liaise with and provide assistance as requested to … both to internal and external stakeholders as required. Skills and experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to more »