Customer Engineer Job Vacancies

26 to 50 of 110 Customer Engineer Jobs

Graduate Customer Support Engineer – Atomic Spectroscopy

London, England, United Kingdom
Hybrid / WFH Options
Agilent
Graduate Customer Support Engineer – Atomic Spectroscopy, London Client: Agilent Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 29a96c5f0389 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to quality … can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our spectroscopy solutions (ICP-MS, ICP-OES, AAS) . Your main responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance More ❯
Posted:

Customer Support Engineer - Bordon

Bordon, Hampshire, United Kingdom
Hybrid / WFH Options
RM Education
provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be … users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds. We More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Graduate Customer Support Engineer - Chromatography

London, England, United Kingdom
Hybrid / WFH Options
Agilent
can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at www.agilent.com. Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our chromatography solutions (LC, LC/MS, GC, GC/MS, HPLC) . Your main responsibilities will be: Respond to customer needs by providing repair, installation … upgrade and preventive maintenance activities Contact customers in a timely manner and schedules service efficiently Connect with manager and sales team to understand and meet customer needs and expectations Maintain Agilent's customer service reputation by aligning with all corporate policies and procedures Complete administrative paperwork and computer reports promptly and accurately Provide feedback to the Product Specialists More ❯
Posted:

Mobile Customer Support Engineer

Edinburgh, United Kingdom
Endeavour Recruitment Solutions
Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus … on customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective … maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink wrap More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Mobile Customer Support Engineer

Glasgow, United Kingdom
Endeavour Recruitment Solutions
Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus … on customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective … maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink wrap More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Engineer - Graduate considered

London, England, United Kingdom
ZipRecruiter
Job Description An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer . Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some … the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London – 3 days in office/… days remote Salary: £30,000 – £35,000 + healthcare, pension, etc. Requirements for Customer Support Engineer: A minimum of a 2.1 bachelor’s degree from an internationally renowned university in a STEM-related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in More ❯
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Customer Support Engineer (Fixed Term Contract)

London Area, United Kingdom
Hybrid / WFH Options
Confidential
Job Title: Customer Support Engineer (6-Month Fixed-Term Contract) Location: London, United Kingdom (Hybrid or On-site) Contract Type: Fixed-Term (6 Months) Start Date: 24 June Salary: Competitive, based on experience About Us We are a fast-growing B2B SaaS company based in London, delivering cutting-edge solutions to our clients across the UK and Europe. … Our platform helps businesses streamline their operations, drive efficiency, and deliver measurable value. As we continue to scale, we are looking for a dedicated Customer Support Engineer to join our team on a six-month contract and help ensure our customers receive outstanding technical support and service during this critical growth phase. About the Role As a Customer Support Engineer , you will be the first line of technical assistance for our clients, helping them troubleshoot issues, understand product features, and maximize value from our platform. You’ll work closely with our Product, Engineering, and Customer Success teams to ensure customer satisfaction and continuous improvement of our services. Key Responsibilities Provide high-quality, timely technical More ❯
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Customer Support Engineer (Fixed Term Contract)

City of London, London, United Kingdom
Hybrid / WFH Options
Confidential
Job Title: Customer Support Engineer (6-Month Fixed-Term Contract) Location: London, United Kingdom (Hybrid or On-site) Contract Type: Fixed-Term (6 Months) Start Date: 24 June Salary: Competitive, based on experience About Us We are a fast-growing B2B SaaS company based in London, delivering cutting-edge solutions to our clients across the UK and Europe. … Our platform helps businesses streamline their operations, drive efficiency, and deliver measurable value. As we continue to scale, we are looking for a dedicated Customer Support Engineer to join our team on a six-month contract and help ensure our customers receive outstanding technical support and service during this critical growth phase. About the Role As a Customer Support Engineer , you will be the first line of technical assistance for our clients, helping them troubleshoot issues, understand product features, and maximize value from our platform. You’ll work closely with our Product, Engineering, and Customer Success teams to ensure customer satisfaction and continuous improvement of our services. Key Responsibilities Provide high-quality, timely technical More ❯
Posted:

Customer Support Engineer

United Kingdom
PerkinElmer
Customer Support Engineer page is loaded Customer Support Engineer Apply locations: United Kingdom - Remote Time type: Full time Posted on: Posted Yesterday Job requisition id: REQ-054949 When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at … the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Customer Support Engineer Location(s) United … defined through the Goal statements, already embedded in the Company Culture. Impact sales of PerkinElmer by maintaining a high standard, professional image and by demonstrating the added value of customer support, always acting as an ambassador for the Company. Impact positively on the overall performance of the Customer Service Department by maintaining a flexible approach to work. Working More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Engineer (OSAT)

Stockton-on-Tees, England, United Kingdom
PragmatIC Semiconductor
Overview Pragmatic is seeking a Technical Support Engineer to join its growing OSAT Operations team. The role will provide Engineering support for on-site/off-site inlay assembly and conversion processes using various types of reel-to-reel equipment. Approximately 50% of the time will be allocated to customer support activities, which would include world-wide travel. … The successful candidate must be able to demonstrate a background in either automated die attach or reel-to-reel processing. Full training will be given before customer support activities commence. Customer engagement skills/experience are also required given the nature of the position. Key Tasks Provide Engineering support for both Inlay Assembly and Label Conversion processes. Gain … Work on projects that require judgment in resolving issues and making recommendations. Implement lean and continuous improvement. Travel approximately 50% of the time to provide technical support to offsite customer engagements. Assist in qualifying machine upgrades to run the Pragmatic products, providing high-quality mentoring and training to staff. Write technical reports and collate and interpret data. Qualifications and More ❯
Posted:

Technology Customer Engineer (HPC)

Slough, England, United Kingdom
CDS, a Hewlett Packard Enterprise company
We are looking for a Technology Customer Engineer to join us to provide Hardware and Software support onsite on large HPC (High Performance Computing) systems for a prestigious UK customer located in the Heathrow and Slough area. As a resident technical Customer Engineer, you will be working as part of a dedicated team to deliver … of support required. The tasks will include (but not limited to): • The primary role is to carry out the troubleshooting of hardware and triage of failures on nodes. • The engineer will be made aware that HPC parts can be heavy. System blades vary in weight from 24Kg to nearly 30kg. • Server lifts are used to remove/install the … system blades. • The engineer must document the fault accurately for each faulty piece of hardware to enable the onsite team a chance of repairing the items. • The engineers must be self-motivated to look for work. • This would be done by monitoring the onsite ticket system. • The engineer will learn to elevate cases when required so that additional More ❯
Posted:

Technical Sales / Customer Support Engineer

Keighley, West Yorkshire, Yorkshire, United Kingdom
Talent Finder
Technical Sales/Customer Support Engineer | Keighley | Full Time | Competitive Salary Due to the expansion of our client's service department, they are currently recruiting for a Customer Support Sales Engineer to work UK-wide. Working as part of their team, you will be helping provide an excellent support service to customers. In this position, you … required to assess and advise on specific site requirements. Technical assistance in the day-to-day operation of the business. Attending customers' sites to solve problems and breakdowns. Evaluating customer boiler requirements for interfacing with hire plant controls. Attending customer sites to ensure that the boiler and ancillary plant are running correctly, efficiently and safely, making adjustments or More ❯
Employment Type: Permanent
Posted:

Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

How, Cumbria, UK
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
Employment Type: Full-time
Posted:

Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

London, England, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
Posted:

Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

City of London, London, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

East London, London, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Central London / West End, London, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Bolton, Greater Manchester, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Bury, Greater Manchester, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Altrincham, Greater Manchester, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Support & Solutions Engineer (SAAS) - Leading Legal Tech SAAS co - Remote / London

Ashton-Under-Lyne, Greater Manchester, United Kingdom
Hybrid / WFH Options
Honor Search Ltd
Client support, zendesk, SLA, Bugs, legal SAAS, Zendesk, Azure, Devops, TypeScript, Vue.js2,Firebase, AWS, Figma, Web Applications) Customer Support & Solutions Engineer Title: Customer Solutions Engineer Remote First Legal Tech/SAAS Overview: This isn’t your typical support role. You’ll operate at the intersection of engineering, customer success, and developer advocacy. You’ll provide … or improved the user experience? They have embraced a fully remote working environment with flexible working arrangements to give you the freedom to produce high-quality work on your Customer Support & Solutions terms. You will need to work on UK timezone office hours. Responsibilities: Provide technical support and troubleshooting for our customers Collaborate with Engineering to surface product feedback … reduce internal workload Create and maintain documentation, FAQs, and technical walkthroughs Run training or feedback sessions with users Skills & Experience: Proven experience in a SaaS environment , ideally in support, customer success, or technical enablement Exposure to legal tech platforms or compliance-heavy domains (e.g., contract workflows, finance, professional services) Strong working knowledge of web applications. Comfortable discussing integrations, data More ❯
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Customer Engineering Support Engineer

Glasgow, Scotland, United Kingdom
Future Technology Devices International Ltd
Department: Customer Engineering Support Reporting To: CES Manager Position Summary: Position Summary FTDI is looking for an experienced Customer Engineering Support Engineer with strong technical ability, excellent communication skills, and a strong track record of customer contact. The successful candidate will be responsible for handling customer product issues, product design support, training the sales force … the R&D team for progress updates. Key Responsibilities Full technical support throughout project cycle including pre-sale, design-in, and mass production, on FTDI product line-ups. Deliver customer support in a timely and ethical manner via e-mail or telephone. Assist FAE’s to drive technical actions to close design wins. Development of product knowledge to assist … the sales force and distributors' FAEs support their daily customer engagements. Communicating with the R&D team for application and project support updates. Writing of application/technical notes for FTDI products as well as developing sample codes. Process any field returns and work with QA and R&D to identify failure mechanisms to improve product design. Write and More ❯
Posted:

Customer Data Engineer

London, United Kingdom
Optimove
and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. As a Customer Data Engineer, you will be a part of a strong energetic and fast-growing global team. You will be an integral part of clients' ongoing data requests and … and technical capabilities, and highly effective time management skills. We are looking for a master multi-tasker who thrives in challenging, fast-paced environments, with agility and ease. The Customer Data Engineer is a position that brings with it an excellent opportunity to learn and grow within a rapidly expanding company on the cutting edge of Martech. Responsibilities … implementation of data pipelines and data marts, access versatile data sources, and apply data quality measures Investigate data mismatches and apply solutions Work side by side and support the Customer Success teams in order to meet customer business needs. Interact with clients to understand business needs and collaborate on project scopes, planning, and execution. Requirements: Graduate with a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Engineer
25th Percentile
£26,250
Median
£33,750
75th Percentile
£47,500
90th Percentile
£75,000