101 to 125 of 136 Customer Insight Jobs

involves fostering innovation and ensuring the delivery of exceptional product experiences. Leading a team of product managers, the Chapter Lead ensures AI products meet customer needs and market demands. Collaborating cross-functionally, the Chapter Lead will ensure products align with Olympus's ecosystem vision and contribute to sustainable growth. … development of product strategies, and ensuring these align with organisational objectives. Responsibilities include overseeing the product lifecycle, from inception to launch, and fostering a customer-centric approach to product development. Conduct regular assessments of the quality of deliverables produced by Chapter members to ensure they meet organisational standards. Ensures ...

across Dynamics 365 CE and the wider data platform. Key Responsibilities Act as the Product Owner for Dynamics 365 CE, driving delivery across Sales, Customer Service, and Customer Insights. Work closely with stakeholders to gather requirements and translate these into clear product backlogs and priorities. Collaborate with ...

strategist, part storyteller, and part deal-enabler. What you'll be doing Powering new partnerships: You'll support and shape new B2B opportunities, aligning customer needs with our data product capabilities to create compelling, win-worthy solutions. Partnering to win: You'll collaborate closely with Sales, Account teams … opportunities: You'll identify upsell and cross-sell potential within accounts - turning good partnerships into great ones. Shaping the product roadmap: You'll translate customer insights and market needs into clear, actionable inputs for Product teams. Connecting teams and ideas: You'll act as the glue between Product, Commercial ...

strategist, part storyteller, and part deal-enabler. What you'll be doing Powering new partnerships: You'll support and shape new B2B opportunities, aligning customer needs with our data product capabilities to create compelling, win-worthy solutions. Partnering to win: You'll collaborate closely with Sales, Account teams … opportunities: You'll identify upsell and cross-sell potential within accounts - turning good partnerships into great ones. Shaping the product roadmap: You'll translate customer insights and market needs into clear, actionable inputs for Product teams. Connecting teams and ideas: You'll act as the glue between Product, Commercial ...

strategist, part storyteller, and part deal-enabler. What you'll be doing Powering new partnerships: You'll support and shape new B2B opportunities, aligning customer needs with our data product capabilities to create compelling, win-worthy solutions. Partnering to win: You'll collaborate closely with Sales, Account teams … opportunities: You'll identify upsell and cross-sell potential within accounts - turning good partnerships into great ones. Shaping the product roadmap: You'll translate customer insights and market needs into clear, actionable inputs for Product teams. Connecting teams and ideas: You'll act as the glue between Product, Commercial ...

class pension provider delivering the best possible financial outcomes for our members to and through retirement. Underpinning this ambition is our aspiration to personalise customer experiences, making engagement easy and valuable for our members, and having a modern marketing technology that enables this is key to delivering this. … external supplier/service management capability, specifically in complex environments. 5+ years of experience in the delivery of marketing platforms with a sizeable customer base and understanding of marketing operations and dependencies. Previous hands-on experience and proven success in onboarding, operating, and leveraging a Martech stack, along with ...

Business for your assigned verticals and sub-industries, across UKI - Be a recognized voice in the AI space, both internally and externally - Accelerate customer adoption by defining and implementing domain specific Sales, consulting and GTM strategies within your assigned territories leveraging AWS Sales, Technical Team and our partner ecosystem … drive adoption of AWS Gen AI solutions, and manage complex Agentic AI transformations - Act as the front line within your accounts for all specialist customer engagement in the AI domain - Create & articulate compelling value propositions that address specific needs of your customers - Build and innovate: Co-Develop GTM motions ...

Role Define and drive execution of the product roadmap for Quantum Motion’s full stack quantum computing systems. Bridge internal innovation and customer adoption by using customer insights, market trends, and data analytics to guide product direction, continuously iterate based on user feedback and KPIs. Communicate product vision ...

week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with well known consumer brands, contribute to strategic conversations … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital media ...

just selling software - you're helping companies to improve employee productivity, reduce absenteeism, and free up precious HR resource. Be the voice of the customer: You're the bridge between the market and the product team. You’re responsible for gathering valuable customer insights and sharing with … sharing resources to nurture and convert leads post-demo. Account management: You’ll continue post-sale relationship management to ensure that every new customer has a smooth onboarding experience. Tracking sales performance: You'll track and monitor your progress toward monthly and quarterly sales targets, calculating what you need ...

platforms, to optimise content discovery and performance Collaborate with internal teams and external partners Measure campaign effectiveness, linking marketing activity to commercial outcomes Track customer insights and use data-driven analysis to continuously improve performance Ensure all communications consider customer needs, including vulnerable customers, to deliver positive outcomes ...

technical guidance across API integrations, data‐workflow design, architecture, troubleshooting, and best‐practice implementation, supported by clear documentation. Partner with regional commercial teams - Sales, Customer Success, GPRG, Intelligence, and Product Management - to guide customers through evaluation, onboarding, and adoption. Bridge commercial and technical leadership by capturing and prioritising customer … refining methodologies. Shape global processes and automation initiatives that scale pre‐sales and delivery excellence. What You’ll Bring You are an experienced, customer‐facing technologist who thrives on turning technical detail into business value, earning trust through expertise, and collaborating globally to deliver measurable outcomes in pre-sales ...

tools such as Microsoft Copilot to draft responses, summarise queries, and improve response times. Becomes a superuser in Zoho CRM, supporting marketing through reporting, customer insights, and content creation. Utilise AI-powered analytics to generate reports, identify trends, and enhance customer engagement strategies. Collaborate with the finance team ...

proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast … approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales ...

SaaS solutions for the Office of the CFO, such as Accounts Payables, Accounts Receivables, Invoice Delivery and E-invoicing, Cash Management, as well as Customer Communications Management solutions. The role is responsible for shaping and driving the success of Quadient’s Embedded Payments portfolio. This position is central … value from over €100 billion annual transactions processed through Quadient’s SaaS software platforms, by identifying and delivering innovative payment solutions that meet evolving customer needs and comply with regulatory standards across multiple regions. Your role in our future: Define and execute the global go-to-market strategy ...

role for someone who loves digging into data, spotting trends, and helping teams make smarter decisions. You will monitor performance, analyse user behaviour, build customer segments, and identify commercial and behavioural trends, providing clear, actionable insight for stakeholders across the business. This is a brand-new role, ideal … make an impact from day one. The ideal candidate will have experience in ecommerce environments, strong analytical capabilities, and a passion for uncovering insight from data. Role & Responsibilities Monitor site performance daily/weekly to identify issues, anomalies, and opportunities. Analyse user behaviour, journeys, funnels, and on-site interaction ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from … simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster ...

strategy and execution. You'll balance three critical priorities: identifying and evaluating new market opportunities and country launches, ensuring US‐originated products serve international customer needs, and uncovering product opportunities that originate from markets where we already operate. What You’ll Do Market Expansion Strategy Evaluate and prioritize international … full playbook for go‐to‐market product requirements for new geographic markets International Product Advocacy Ensure US‐initiated products and features account for international customer requirements from conception through launch Represent non‐US market needs in product planning, roadmap discussions, and prioritization decisions Identify gaps between current product capabilities ...

nurture prospects to maintain engagement Relationship & Market Development Build positive working relationships with operators Develop a solid understanding of the market and customer needs Share feedback and insights with the sales and product teams Pipeline & Sales Support Support the sales team in progressing early-stage opportunities Maintain accurate records … HubSpot) Help ensure consistent follow-up and pipeline hygiene Sales Enablement & Marketing Support Support marketing and sales with customer insights and outreach feedback Contribute to messaging improvements and outreach templates Optional/Nice to Have Exposure to product demos or willingness to learn What Success Looks Like Qualified meetings ...

SaaS solutions for the Office of the CFO, such as Accounts Payables, Accounts Receivables, Invoice Delivery and E-invoicing, Cash Management, as well as Customer Communications Management solutions. The roleisresponsible forshaping and driving the success ofQuadient’sEmbeddedPayments portfolio. This position is central toQuadient’sgrowth strategy, ensuring that payment capabilities … marketexpertise, and operational execution. It focuses on capturing value from over €100billionannual transactions processed throughQuadient’sSaaS softwareplatforms,byidentifyinganddelivering innovative payment solutions that meet evolving customer needs andcomply withregulatory standards across multiple regions. Your role in our future: Define and execute the global go-to-market strategy forembeddedpayment solutions, ensuring ...

means in a borderless world. Key responsibilities include: Lead the growth charge: You will define the global positioning for the Wise card, driving both customer acquisition and high-frequency usage. You’ll shift the perception of Wise from a utility you use occasionally to the card you never leave … design, and engineering teams to turn our delightful features into clear, compelling value propositions that resonate across 170+ countries. Be the voice of the customer: You’ll keep your finger on the pulse of how customers perceive us. That means listening to customer feedback, monitoring competitive moves ...

next five years (from 5million - 9million) through proactive account management and new business development. Key Responsibilities: Manage and develop a portfolio of existing customer accounts, maximising all opportunities for growth Build and maintain strong relationships across multiple levels within customer organisations, including key decision-makers Expand and strengthen … date records of all activity within the CRM system Attend industry exhibitions, events/conferences to generate new leads and market insight Collaborate with technical and estimating teams to develop tailored, value-driven customer solutions Gather and provide detailed customer insights (e.g. current suppliers, pricing, volumes, specifications ...

closure, driving growth in token consumption and revenue. Market & GTM Strategy Support: Track GenAl trends (foundation models, agents, Al infrastructure, and competitor moves); translate customer insights into tailored solutions and support GTM strategy with product and marketing teams. Strategic Account Management: Build trusted relationships with C-level and technical … companies to ensure satisfaction, retention, and expansion. Al Use Case Co-Creation: Understand clients' Al goals and business challenges; through deep dialogue and industry insight, jointly identify high-value Al opportunities Communicate the value of Alibaba Cloud's large models in the client's language, co-design practical solutions ...

identity verification and management, protecting the world’s largest brands against advanced fraud. The company’s future-proof product portfolio helps businesses provide frictionless customer onboarding and verification in 4-8 seconds while staying ahead of emerging threats and evolving regulatory requirements. You will drive Au10TIX’s commercial growth … focused go-to-market strategy, and close high-impact enterprise deals. You’ll collaborate closely with the EMEA leadership team, marketing, product, and customer success to position Au10TIX as the partner of choice for identity verification, compliance automation, and fraud prevention. The ideal candidate combines enterprise SaaS sales expertise ...